AlphaGraphics
Project Coordinator
AlphaGraphics Middleton is growing, and we need your help. We are looking for a Project Coordinator with the potential for inside sales. Our family-owned business specializes in marketing and communication products, including graphic design, printing, and signs. Experience in any of these areas is helpful, but what really counts is your personality and work ethic. If you like people and have a positive, upbeat attitude, we can train you to be a success. Benefits include 401(k), 401(k) matching, bonus based on performance, dental insurance, health insurance, paid time off, stock options plan, training & development, and vision insurance. Additionally, enjoy a fun work environment, health, dental, and vision insurance, company match 401(k) plan, bonus plan, and paid holiday, vacation, and sick leave. What We Expect Of You: Process orders and follow through on the order and billing information to ensure client expectations are met or exceeded. Document all order activity including client inquiries, acknowledgments, art proofs, delivery commitments, etc. Estimate general quotes by order specifications and compile information in an easily reviewed format for the sales rep. Provide quotes to clients once approved. Foster and maintain positive vendor relationships. Professionally handle communications with manufacturers, clients, and vendors via phone, mail, and email. All messages are to be returned the same day or within 24 hours. Develop and maintain a positive relationship with clients. Meet or exceed deadlines. Understand and anticipate customer needs and expectations, and professionally manage those needs and expectations. Attend and participate in daily production meetings, and provide relevant and current updates to attendees. Answer questions and resolve issues related to working in progress. Perform and/or participate in press checks as required. Forward proofs to customers and assist customers in the proofing process. Monitor the progress of orders throughout the system. Provide competent backup for other members of the customer service group. Maintain organized customer files and records. What You Bring To The Table: Ability to interact with clients and vendors and build relationships. Ability to work as part of a team. Strong organizational skills and the ability to plan and prioritize. Must be comfortable multi-tasking in a fast-paced office to meet customers' needs. Ability to communicate professionally and effectively both verbally and in writing. Ability to work with minimal supervision within the guidelines of assigned projects. Strong interpersonal skills. Ability to negotiate conflict. Creative problem-solving skills. General computer literacy. Strong work ethic. Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction. Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem. We invite everyone to apply! This AlphaGraphics business is an independently owned and operated franchisee of AlphaGraphics, Inc. AlphaGraphics Middleton is owned and operated by Beta Graphics Solutions, INC and is an Equal Opportunity Employer.
AlphaGraphics Middleton is growing, and we need your help. We are looking for a Project Coordinator with the potential for inside sales. Our family-owned business specializes in marketing and communication products, including graphic design, printing, and signs. Experience in any of these areas is helpful, but what really counts is your personality and work ethic. If you like people and have a positive, upbeat attitude, we can train you to be a success. Benefits include 401(k), 401(k) matching, bonus based on performance, dental insurance, health insurance, paid time off, stock options plan, training & development, and vision insurance. Additionally, enjoy a fun work environment, health, dental, and vision insurance, company match 401(k) plan, bonus plan, and paid holiday, vacation, and sick leave. What We Expect Of You: Process orders and follow through on the order and billing information to ensure client expectations are met or exceeded. Document all order activity including client inquiries, acknowledgments, art proofs, delivery commitments, etc. Estimate general quotes by order specifications and compile information in an easily reviewed format for the sales rep. Provide quotes to clients once approved. Foster and maintain positive vendor relationships. Professionally handle communications with manufacturers, clients, and vendors via phone, mail, and email. All messages are to be returned the same day or within 24 hours. Develop and maintain a positive relationship with clients. Meet or exceed deadlines. Understand and anticipate customer needs and expectations, and professionally manage those needs and expectations. Attend and participate in daily production meetings, and provide relevant and current updates to attendees. Answer questions and resolve issues related to working in progress. Perform and/or participate in press checks as required. Forward proofs to customers and assist customers in the proofing process. Monitor the progress of orders throughout the system. Provide competent backup for other members of the customer service group. Maintain organized customer files and records. What You Bring To The Table: Ability to interact with clients and vendors and build relationships. Ability to work as part of a team. Strong organizational skills and the ability to plan and prioritize. Must be comfortable multi-tasking in a fast-paced office to meet customers' needs. Ability to communicate professionally and effectively both verbally and in writing. Ability to work with minimal supervision within the guidelines of assigned projects. Strong interpersonal skills. Ability to negotiate conflict. Creative problem-solving skills. General computer literacy. Strong work ethic. Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction. Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem. We invite everyone to apply! This AlphaGraphics business is an independently owned and operated franchisee of AlphaGraphics, Inc. AlphaGraphics Middleton is owned and operated by Beta Graphics Solutions, INC and is an Equal Opportunity Employer.