Automatic Data Processing
Learning Experience Instructional Designer with WalkMe Technical Experience
Automatic Data Processing, Maitland, Florida, United States, 32751
Learning Experience Instructional Designer With Walkme Technical Expertise
In this role, you will focus primarily on building content using our digital adoption platform, WalkMe. You will create, test, deploy, maintain and translate WalkMe content that aligns to our strategy and stakeholder goals. No two days are the same. You will do everything from needs assessments to design and troubleshoot. You will do this by working with subject matter experts to create content, establish WalkMe goals and ensure the training content is effectively designed to support our audiences. In addition, you will proactively analyze WalkMe data and make recommendations to enhance and drive the overall WalkMe strategy to increase adoption. A little about ADP: We are a global leader in HR technology, offering the latest AI and machine learning-enhanced payroll, tax, HR, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. ADP has a deep commitment to diversity, equity, and inclusion as a global Best Places to Work, DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. What You'll Do:
Innovation: You will seek opportunities to apply innovative design thinking to your projects and will work to keep ADP's approach to designing learning up to date with the products and solutions ADP offers its clients. Flexibility and Agility: You can adapt to changing business requirements, projects, and resources and use agile approaches to meeting business needs. Design: You'll design holistic solutions engaging team members and business partners in the design process to ensure the solution design is flexible and addresses the unique needs of the learners. Development: You can develop solutions across a broad set of learning modalities and apply your tech savvy knowledge working with digital adoption platforms without creating redundant solutions and ensure that continuous learning and performance support concepts are applied. Learning Outcomes: You measure your outcomes and ensure your learning solutions result in the intended business impact. Continuous Learner: You have a focus on personal development to develop and elevate your professional knowledge and skill. You maintain an outside-in perspective by building and maintaining peer networks inside and outside ADP. To thrive in the role, you have three-plus years of experience with WalkMe or Whatfix and have the technical expertise needed to excel in designing effective content and troubleshooting using this type of tool. You have broader exposure working independently to design and develop sound training in various modalities, and can manage simultaneous projects with deadlines. It would be best to be a continuous learner who focuses on personal development and business process improvement within design standards. The work you do will help our businesses support our clients who employ one to millions of employees. You will need 1-3 years of experience in instructional development, adult learning theory, and hands-on experience building content in a digital adoption platform, preferably WalkMe or Whatfix. Other things that will set you apart: Experience using eLearning tools such as Captivate, Articulate 360, TechSmith Camtasia, TechSmith SnagIt, Audacity, and Vyond. Technical aptitude to quickly learn new development tools. Experience with Programming fundamentals: HTML, CSS or JavaScript, BBcode. Comfort with browser consoles, troubleshooting JQuery commands.
In this role, you will focus primarily on building content using our digital adoption platform, WalkMe. You will create, test, deploy, maintain and translate WalkMe content that aligns to our strategy and stakeholder goals. No two days are the same. You will do everything from needs assessments to design and troubleshoot. You will do this by working with subject matter experts to create content, establish WalkMe goals and ensure the training content is effectively designed to support our audiences. In addition, you will proactively analyze WalkMe data and make recommendations to enhance and drive the overall WalkMe strategy to increase adoption. A little about ADP: We are a global leader in HR technology, offering the latest AI and machine learning-enhanced payroll, tax, HR, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. ADP has a deep commitment to diversity, equity, and inclusion as a global Best Places to Work, DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. What You'll Do:
Innovation: You will seek opportunities to apply innovative design thinking to your projects and will work to keep ADP's approach to designing learning up to date with the products and solutions ADP offers its clients. Flexibility and Agility: You can adapt to changing business requirements, projects, and resources and use agile approaches to meeting business needs. Design: You'll design holistic solutions engaging team members and business partners in the design process to ensure the solution design is flexible and addresses the unique needs of the learners. Development: You can develop solutions across a broad set of learning modalities and apply your tech savvy knowledge working with digital adoption platforms without creating redundant solutions and ensure that continuous learning and performance support concepts are applied. Learning Outcomes: You measure your outcomes and ensure your learning solutions result in the intended business impact. Continuous Learner: You have a focus on personal development to develop and elevate your professional knowledge and skill. You maintain an outside-in perspective by building and maintaining peer networks inside and outside ADP. To thrive in the role, you have three-plus years of experience with WalkMe or Whatfix and have the technical expertise needed to excel in designing effective content and troubleshooting using this type of tool. You have broader exposure working independently to design and develop sound training in various modalities, and can manage simultaneous projects with deadlines. It would be best to be a continuous learner who focuses on personal development and business process improvement within design standards. The work you do will help our businesses support our clients who employ one to millions of employees. You will need 1-3 years of experience in instructional development, adult learning theory, and hands-on experience building content in a digital adoption platform, preferably WalkMe or Whatfix. Other things that will set you apart: Experience using eLearning tools such as Captivate, Articulate 360, TechSmith Camtasia, TechSmith SnagIt, Audacity, and Vyond. Technical aptitude to quickly learn new development tools. Experience with Programming fundamentals: HTML, CSS or JavaScript, BBcode. Comfort with browser consoles, troubleshooting JQuery commands.