Puttery
Event Production Specialist
The Event Production Specialist plays a critical role in ensuring the flawless execution of events at Puttery. This position focuses on supporting the event and sales teams by coordinating event logistics, managing event details, and delivering exceptional guest experiences. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced, hospitality-driven environment. Key Responsibilities: Coordinate the full lifecycle of scheduled events, ensuring all details are accurately communicated to venue operations and executed to brand standards. Prepare and manage banquet event orders (BEOs) in Tripleseat, ensuring accuracy and timely updates for the operations team. Develop and organize event packets, production schedules, and materials needed for seamless event delivery. Act as a liaison between the sales team, clients, and internal departments to ensure smooth handoff and execution of booked events. Support the Director of Sales and Event Manager with administrative tasks such as order entry, client correspondence, and documentation management. Track and distribute event materials, timelines, and final payment reminders to clients. Assist in coordinating staffing, vendor schedules, and inventory needs to ensure proper event setup and support. Attend pre-event meetings and provide on-site assistance during events to guarantee operational success and exceptional guest service. Identify opportunities to streamline event production processes and improve team efficiency. Uphold safety protocols and report any hazards or operational issues promptly. Perform other duties as assigned to support event operations and overall venue success. Core Competencies: Detail Orientation: Strong ability to manage complex event details accurately and efficiently. Communication Excellence: Clear and professional communication with clients, sales, and operations teams. Problem-Solving: Quick thinking and adaptability to handle unexpected challenges during event execution. Guest-Focused: Commitment to creating a memorable and positive experience for all guests. Qualifications: High School Diploma required; Bachelor's degree in Hospitality Management, Event Management, or related field preferred. Minimum of two (2) years in administrative, event coordination, or hospitality support roles. Experience in food and beverage or venue operations preferred. Proficiency in Microsoft Office Suite and familiarity with event management software (e.g., Tripleseat, POS systems). Strong organizational and time-management skills with the ability to handle multiple priorities. Availability to work flexible hours, including evenings and weekends, to support event operations. Working Conditions: Flexible working hours, including evenings and weekends, to accommodate the needs of the business. May require sitting or standing for extended periods and lifting up to 50 pounds. Puttery is committed to equal opportunity in the workplace, preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions. Additionally, Puttery takes action to prevent retaliation and to create a respectful, equitable and inclusive environment for everyone.
The Event Production Specialist plays a critical role in ensuring the flawless execution of events at Puttery. This position focuses on supporting the event and sales teams by coordinating event logistics, managing event details, and delivering exceptional guest experiences. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced, hospitality-driven environment. Key Responsibilities: Coordinate the full lifecycle of scheduled events, ensuring all details are accurately communicated to venue operations and executed to brand standards. Prepare and manage banquet event orders (BEOs) in Tripleseat, ensuring accuracy and timely updates for the operations team. Develop and organize event packets, production schedules, and materials needed for seamless event delivery. Act as a liaison between the sales team, clients, and internal departments to ensure smooth handoff and execution of booked events. Support the Director of Sales and Event Manager with administrative tasks such as order entry, client correspondence, and documentation management. Track and distribute event materials, timelines, and final payment reminders to clients. Assist in coordinating staffing, vendor schedules, and inventory needs to ensure proper event setup and support. Attend pre-event meetings and provide on-site assistance during events to guarantee operational success and exceptional guest service. Identify opportunities to streamline event production processes and improve team efficiency. Uphold safety protocols and report any hazards or operational issues promptly. Perform other duties as assigned to support event operations and overall venue success. Core Competencies: Detail Orientation: Strong ability to manage complex event details accurately and efficiently. Communication Excellence: Clear and professional communication with clients, sales, and operations teams. Problem-Solving: Quick thinking and adaptability to handle unexpected challenges during event execution. Guest-Focused: Commitment to creating a memorable and positive experience for all guests. Qualifications: High School Diploma required; Bachelor's degree in Hospitality Management, Event Management, or related field preferred. Minimum of two (2) years in administrative, event coordination, or hospitality support roles. Experience in food and beverage or venue operations preferred. Proficiency in Microsoft Office Suite and familiarity with event management software (e.g., Tripleseat, POS systems). Strong organizational and time-management skills with the ability to handle multiple priorities. Availability to work flexible hours, including evenings and weekends, to support event operations. Working Conditions: Flexible working hours, including evenings and weekends, to accommodate the needs of the business. May require sitting or standing for extended periods and lifting up to 50 pounds. Puttery is committed to equal opportunity in the workplace, preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions. Additionally, Puttery takes action to prevent retaliation and to create a respectful, equitable and inclusive environment for everyone.