JLL
Facility Manager
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The Facility Manager will be responsible for the day-to-day operations, maintenance, and overall management of leased office space. This role ensures that the leased premises are operating efficiently, safely, and in compliance with both internal standards and landlord requirements. The Facility Manager will serve as the liaison between the client, the landlord/property management team, and third-party vendors to maintain a high standard of operational excellence. Summary of Duties/Essential Functions: Supports the Sr. Facilities Manager and/or Account Lead in the implementation of short and long-term goals & projects for the client Oversee daily operations of the leased space and coordinate with landlord or property management to resolve shared infrastructure or base building concerns. Develops and implements innovative programs, processes and procedures that reduce short- and long-term operating costs and increases productivity by working closely with the Sr. Facility Management Lead, Account Leader, and the client. Oversees the monthly/quarterly/annual reporting requirements appropriately based on client needs Completes all facilities related reports accurately and on time following the client's policies for record keeping. Manages the work assignments for vendors and contractors working in client space. Leads facilities staff to deliver expected service levels to the client within the prescribed budget. Assists with the development and implementation of the annual management plan for the buildings within the area. Oversees the development and management of the capital and expense budgets by interfacing closely with the client representatives Ensures client satisfaction with site leadership team by providing a seamless interface of the client real estate organization and facilities through leadership, responsiveness and creativity that develops and maintains a positive relationship. Recommends capital improvements and prepares operating budget reports. Prepares monthly operating budget & forecasts and completes monthly variance report. Follows the annual performance plan; accomplishes Key Performance Indicators as agreed with client in the Objectives of the Performance Agreement for the position. Share innovations and best practices with the assigned owner of best practices for JLL Facilities Management. Manage contractors when on site ensuring each contractor is following all client and JLL policies and ensuring the delivery of the service is completed correctly. Oversee the overall service delivery of the contracted services. Ensure all Client and JLL policies in regard to delivery of service, safety and compliance are followed. Any/other duties as assigned Qualifications: Bachelor's degree or equivalent work experience in Facilities Management with management/technical emphasis. MBA is a plus 5+ years industry experience required either in the corporate environment, third party service provider, or as consultant Strong leadership & management skills Strong interpersonal skills Strong communication and presentation skills Manage both technical and administrative staff Proficient in MS programs such as Excel, PowerPoint, Outlook, etc. Computer proficiency in CMMS systems What you can expect from us: We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together, and celebrating our success. Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay. We can't wait to see where your ambitions take you at JLL. Apply today! Location: On-site
Charlotte, NC If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The Facility Manager will be responsible for the day-to-day operations, maintenance, and overall management of leased office space. This role ensures that the leased premises are operating efficiently, safely, and in compliance with both internal standards and landlord requirements. The Facility Manager will serve as the liaison between the client, the landlord/property management team, and third-party vendors to maintain a high standard of operational excellence. Summary of Duties/Essential Functions: Supports the Sr. Facilities Manager and/or Account Lead in the implementation of short and long-term goals & projects for the client Oversee daily operations of the leased space and coordinate with landlord or property management to resolve shared infrastructure or base building concerns. Develops and implements innovative programs, processes and procedures that reduce short- and long-term operating costs and increases productivity by working closely with the Sr. Facility Management Lead, Account Leader, and the client. Oversees the monthly/quarterly/annual reporting requirements appropriately based on client needs Completes all facilities related reports accurately and on time following the client's policies for record keeping. Manages the work assignments for vendors and contractors working in client space. Leads facilities staff to deliver expected service levels to the client within the prescribed budget. Assists with the development and implementation of the annual management plan for the buildings within the area. Oversees the development and management of the capital and expense budgets by interfacing closely with the client representatives Ensures client satisfaction with site leadership team by providing a seamless interface of the client real estate organization and facilities through leadership, responsiveness and creativity that develops and maintains a positive relationship. Recommends capital improvements and prepares operating budget reports. Prepares monthly operating budget & forecasts and completes monthly variance report. Follows the annual performance plan; accomplishes Key Performance Indicators as agreed with client in the Objectives of the Performance Agreement for the position. Share innovations and best practices with the assigned owner of best practices for JLL Facilities Management. Manage contractors when on site ensuring each contractor is following all client and JLL policies and ensuring the delivery of the service is completed correctly. Oversee the overall service delivery of the contracted services. Ensure all Client and JLL policies in regard to delivery of service, safety and compliance are followed. Any/other duties as assigned Qualifications: Bachelor's degree or equivalent work experience in Facilities Management with management/technical emphasis. MBA is a plus 5+ years industry experience required either in the corporate environment, third party service provider, or as consultant Strong leadership & management skills Strong interpersonal skills Strong communication and presentation skills Manage both technical and administrative staff Proficient in MS programs such as Excel, PowerPoint, Outlook, etc. Computer proficiency in CMMS systems What you can expect from us: We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together, and celebrating our success. Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay. We can't wait to see where your ambitions take you at JLL. Apply today! Location: On-site
Charlotte, NC If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays