HomeTown Services
Customer Service Representative
Paid weekly! Bilingual is a plus! HomeTown Services: When it comes to maintaining comfort, keeping the lights on and water flowing, no one can compete with hometown heroes. HomeTown Services is a residential service provider in the South Central U.S. that provides homeowners with the highest-quality heating, AC, plumbing, and electrical repair and replacement services. We are currently looking to add Customer Service Representatives to our team. Competitive pay and full-time positions available. What We Look For In You: We want this position to be a great fit for you and for us. Possible candidates must possess the following requirements: Active listener with strong customer service skills. Pays close attention to details. Able to adapt and respond to different types of personalities. Excellent communication and presentation skills. Enthusiastic and positive. Strong computer skills. Ability to multi-task, prioritize and manage time effectively. High school diploma or equivalent preferred. Customer Service experience. Job Functions: Inbound Customer Service Phone Calls Outbound Customer Service Phone Calls Handling Chats / Text Communication with Customers Multi-Screen Management Multi-Line Phone Operations Open and Maintain Customer Accounts Identify and Assess Customer Needs Build Sustainable Relationships of Trust Provide Accurate, Valid, and Complete Information Keep Records of Customer Interactions Follow Communication Procedures Greet Customers Warmly Advise on Company Information Take Payment Information Answer Questions About Warranties or Terms of Sale Inform Customer of Deals and Promotions Basic Office Functions Other Duties As Assigned Whats In It For You? Extensive Benefits Package: Majority of Employee Health Premiums and a Portion for Dependents is Paid by Company Dental and Vision Coverage Available at Minimal Cost to Employees Short-Term and Long-Term Disability Options (LTD Covered by Company) Additional Voluntary Term-Life Coverage Options 401K and Roth Options with Company Match Up to 3 Weeks Paid Vacation Weekly Pay Paid Holidays If you meet the requirements and want to join an amazing team
we would love to hear from you!
Paid weekly! Bilingual is a plus! HomeTown Services: When it comes to maintaining comfort, keeping the lights on and water flowing, no one can compete with hometown heroes. HomeTown Services is a residential service provider in the South Central U.S. that provides homeowners with the highest-quality heating, AC, plumbing, and electrical repair and replacement services. We are currently looking to add Customer Service Representatives to our team. Competitive pay and full-time positions available. What We Look For In You: We want this position to be a great fit for you and for us. Possible candidates must possess the following requirements: Active listener with strong customer service skills. Pays close attention to details. Able to adapt and respond to different types of personalities. Excellent communication and presentation skills. Enthusiastic and positive. Strong computer skills. Ability to multi-task, prioritize and manage time effectively. High school diploma or equivalent preferred. Customer Service experience. Job Functions: Inbound Customer Service Phone Calls Outbound Customer Service Phone Calls Handling Chats / Text Communication with Customers Multi-Screen Management Multi-Line Phone Operations Open and Maintain Customer Accounts Identify and Assess Customer Needs Build Sustainable Relationships of Trust Provide Accurate, Valid, and Complete Information Keep Records of Customer Interactions Follow Communication Procedures Greet Customers Warmly Advise on Company Information Take Payment Information Answer Questions About Warranties or Terms of Sale Inform Customer of Deals and Promotions Basic Office Functions Other Duties As Assigned Whats In It For You? Extensive Benefits Package: Majority of Employee Health Premiums and a Portion for Dependents is Paid by Company Dental and Vision Coverage Available at Minimal Cost to Employees Short-Term and Long-Term Disability Options (LTD Covered by Company) Additional Voluntary Term-Life Coverage Options 401K and Roth Options with Company Match Up to 3 Weeks Paid Vacation Weekly Pay Paid Holidays If you meet the requirements and want to join an amazing team
we would love to hear from you!