Palo Alto Networks
Technical Solutions Engineer
Palo Alto Networks, Santa Clara, California, United States, 95050
Technical Solutions Engineer
Join the Reference Architecture and Accelerations team at Palo Alto Networks as an Technical Solutions Engineer. In this role, you'll create and maintain scalable virtual labs and content that bring complex cybersecurity technologies to life. These labs help evangelize, differentiate, and position our products for a range of audiencesprospects, customers, and partners. You'll also support the day-to-day operations of lab services to ensure a seamless and impactful user experience. If you love to tinker, enjoy learning new tools, and can make technical concepts easy to grasp, this role is for you. Your impact will include: Build, maintain, and enhance virtual labs that demonstrate Palo Alto Networks' cybersecurity solutions. Collaborate with product managers, engineers, and stakeholders to translate features into engaging, hands-on experiences. Ensure labs are current with the latest product features and releases. Troubleshoot lab issues and support both internal and external users. Develop clear, user-friendly documentation and lab guides. Incorporate user feedback to continuously improve lab environments. Stay up to date on cybersecurity trends and participate in ongoing technical development. Your experience should include: Proficient in Infrastructure as Code tools such as Terraform, Ansible and Python for automating the provisioning and management of resources in Google Cloud Platform (GCP) Practical experience with Google Cloud Platform (GCP) services, particularly those related to networking (VPC, VPN, Cloud Router) and compute (Compute Engine, GKE). Ability to design, build, and manage complex virtual lab environments in public cloud for demonstrating product capabilities. Hands-on experience with cybersecurity technologies such as firewalls, cloud security, and networking (e.g. routing and switching). Experience troubleshooting technical issues in lab or testing environments. Ability to create clear, user-focused technical documentation and guides. Strong analytical skills with attention to detail. Clear communication skills across technical and non-technical audiences. Proven ability to support and collaborate with both internal and external stakeholders. Self-directed with a collaborative approach to team-based projects. While a bachelor's degree is helpful, we prioritize hands-on experience and the ability to demonstrate technical skills in real-world scenarios. Palo Alto Networks Cybersecurity Apprentice and Cybersecurity Practitioner certifications are strongly encouraged. Ability to travel domestically 12 times per year. The Worldwide Shared Services team is dedicated to empowering Palo Alto Networks' go-to-market teams through innovative solutions and strategic guidance to drive superior outcomes. We strive to equip our teams with the expertise and resources needed to make a meaningful and lasting impact with the customers we serve while achieving sales excellence. We are committed to fostering an environment where our team members can thrive, creating a culture of collaboration and knowledge sharing to drive collective growth and success. The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $132000 - $181500/YR. The offered compensation may also include restricted stock units and a bonus. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
Join the Reference Architecture and Accelerations team at Palo Alto Networks as an Technical Solutions Engineer. In this role, you'll create and maintain scalable virtual labs and content that bring complex cybersecurity technologies to life. These labs help evangelize, differentiate, and position our products for a range of audiencesprospects, customers, and partners. You'll also support the day-to-day operations of lab services to ensure a seamless and impactful user experience. If you love to tinker, enjoy learning new tools, and can make technical concepts easy to grasp, this role is for you. Your impact will include: Build, maintain, and enhance virtual labs that demonstrate Palo Alto Networks' cybersecurity solutions. Collaborate with product managers, engineers, and stakeholders to translate features into engaging, hands-on experiences. Ensure labs are current with the latest product features and releases. Troubleshoot lab issues and support both internal and external users. Develop clear, user-friendly documentation and lab guides. Incorporate user feedback to continuously improve lab environments. Stay up to date on cybersecurity trends and participate in ongoing technical development. Your experience should include: Proficient in Infrastructure as Code tools such as Terraform, Ansible and Python for automating the provisioning and management of resources in Google Cloud Platform (GCP) Practical experience with Google Cloud Platform (GCP) services, particularly those related to networking (VPC, VPN, Cloud Router) and compute (Compute Engine, GKE). Ability to design, build, and manage complex virtual lab environments in public cloud for demonstrating product capabilities. Hands-on experience with cybersecurity technologies such as firewalls, cloud security, and networking (e.g. routing and switching). Experience troubleshooting technical issues in lab or testing environments. Ability to create clear, user-focused technical documentation and guides. Strong analytical skills with attention to detail. Clear communication skills across technical and non-technical audiences. Proven ability to support and collaborate with both internal and external stakeholders. Self-directed with a collaborative approach to team-based projects. While a bachelor's degree is helpful, we prioritize hands-on experience and the ability to demonstrate technical skills in real-world scenarios. Palo Alto Networks Cybersecurity Apprentice and Cybersecurity Practitioner certifications are strongly encouraged. Ability to travel domestically 12 times per year. The Worldwide Shared Services team is dedicated to empowering Palo Alto Networks' go-to-market teams through innovative solutions and strategic guidance to drive superior outcomes. We strive to equip our teams with the expertise and resources needed to make a meaningful and lasting impact with the customers we serve while achieving sales excellence. We are committed to fostering an environment where our team members can thrive, creating a culture of collaboration and knowledge sharing to drive collective growth and success. The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $132000 - $181500/YR. The offered compensation may also include restricted stock units and a bonus. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.