Hustle Notice Biz
Entry Level Customer Service Agent
Hustle Notice Biz, Washington, District Of Columbia, United States, 20599
Entry Level Customer Service Agent
Location: Washington, DC Employment Type: Full-Time Salary Range: $18.50 - $27.50 Hourly (based on experience) Position Overview Swipe Say Easy We are looking for a motivated and enthusiastic Entry Level Customer Service Agent to join our dynamic team. In this role, you will be the first point of contact for our customers, providing them with excellent service and support. As an entry-level position, we welcome candidates who are just starting out in their careers and are eager to learn and grow within the customer service field. Key Responsibilities
Assist customers with inquiries via phone, email, and chat Provide information about products and services Resolve customer complaints efficiently and effectively Maintain detailed records of customer interactions Collaborate with other departments to address customer needs Follow up with customers to ensure their issues have been resolved Skills, Knowledge and Expertise
High school diploma or equivalent Excellent verbal and written communication skills Strong problem-solving abilities Ability to work in a fast-paced environment Basic computer skills and familiarity with CRM software Strong attention to detail and organizational skills Benefits
Comprehensive health insurance (medical, dental, and vision). 401(k) retirement plan with company match. Paid time off, including vacation, sick days, and holidays. Professional development and training opportunities. Employee wellness programs and resources. Flexible work environment with a focus on work-life balance. About Swipe Say Easy
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake. Our Hiring Process
Stage 1: Applied Stage 2: Review Stage 3: Interview Stage 4: Hired Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.
Location: Washington, DC Employment Type: Full-Time Salary Range: $18.50 - $27.50 Hourly (based on experience) Position Overview Swipe Say Easy We are looking for a motivated and enthusiastic Entry Level Customer Service Agent to join our dynamic team. In this role, you will be the first point of contact for our customers, providing them with excellent service and support. As an entry-level position, we welcome candidates who are just starting out in their careers and are eager to learn and grow within the customer service field. Key Responsibilities
Assist customers with inquiries via phone, email, and chat Provide information about products and services Resolve customer complaints efficiently and effectively Maintain detailed records of customer interactions Collaborate with other departments to address customer needs Follow up with customers to ensure their issues have been resolved Skills, Knowledge and Expertise
High school diploma or equivalent Excellent verbal and written communication skills Strong problem-solving abilities Ability to work in a fast-paced environment Basic computer skills and familiarity with CRM software Strong attention to detail and organizational skills Benefits
Comprehensive health insurance (medical, dental, and vision). 401(k) retirement plan with company match. Paid time off, including vacation, sick days, and holidays. Professional development and training opportunities. Employee wellness programs and resources. Flexible work environment with a focus on work-life balance. About Swipe Say Easy
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake. Our Hiring Process
Stage 1: Applied Stage 2: Review Stage 3: Interview Stage 4: Hired Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.