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Hustle Notice Biz

Entry Level Customer Service Agent

Hustle Notice Biz, Columbus, Ohio, United States, 43215

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Entry Level Customer Service Agent

Location: Columbus, OH Employment Type: Full-Time Salary Range: $38,500 - $48,000 yearly (based on experience) Position Overview Swipe Say Easy Are you an enthusiastic individual with a passion for helping others? We are seeking an Entry Level Customer Service Agent to join our dynamic team! In this role, you will be the first point of contact for our valued customers, addressing their inquiries, providing support, and ensuring their experience with us is nothing short of exceptional. You will be working in a fast-paced environment where strong communication skills and a problem-solving attitude are essential. Key Responsibilities

Respond to customer inquiries via phone, email, and chat in a timely manner. Provide accurate information regarding products and services to customers. Assist customers in troubleshooting issues and finding solutions effectively. Maintain customer records and document interactions in our CRM system. Follow up with customers to ensure their issues have been resolved satisfactorily. Participate in training sessions to enhance your product knowledge and customer service skills. Skills, Knowledge and Expertise

High school diploma or equivalent required; further education or relevant certifications is a plus. Excellent verbal and written communication skills. Strong problem-solving abilities and a customer-focused mindset. Ability to work independently as well as in a team environment. Proficiency in using computers and navigating various software applications. Ability to manage time effectively and handle multiple tasks efficiently. Benefits

Comprehensive health insurance (medical, dental, and vision). 401(k) retirement plan with company match. Paid time off, including vacation, sick days, and holidays. Professional development and training opportunities. Employee wellness programs and resources. Flexible work environment with a focus on work-life balance. About Hustle Notice Biz We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake. Our Hiring Process

Stage 1: Applied Stage 2: Review Stage 3: Interview Stage 4: Hired Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.