Junction City KS
Customer Service Representative
Junction City KS, Junction City, Kansas, United States, 66441
Salary:
$15.00 Hourly Location :
Junction City Animal Shelter Job Type:
Full-Time Job Number:
202400048 Department:
Police Department Division:
Animal Shelter Opening Date:
08/05/2025 FLSA:
Non-Exempt Bargaining Unit:
N/A
Description
The Customer Service Representative plays a vital role as the first point of contact for visitors, donors, and potential adopters at the Junction City Animal Shelter. This position requires a compassionate, organized, and detail-oriented individual who is committed to providing excellent service to the public while supporting the day-to-day operations of the shelter. Examples of Duties
Public interaction:
Greeting all visitors warmly and professionally. Answer and direct phone calls promptly and courteously. Provide general information about shelter services, animals, and adoption process.
Administrative Services:
Perform data entry related to animal intake, adoptions, and volunteer information. Maintain accurate records and files both digitally and physically. Assist with preparing and organizing paperwork, forms, and reports.
Housekeeping and Facility Maintenance:
Ensure the front desk and public areas are clean, welcoming, and stocked with materials. Assist with basic cleaning tasks including sweeping, wiping surfaces, and organizing supplies. Alert staff to maintenance or supply needs as necessary.
Team Collaboration:
Work Closely with shelter staff and volunteers to support a safe and efficient environment. Assist during events or special projects as needed. Assist in other tasks when needed.
Typical Qualifications
High School diploma or equivalent required. Previous experience in customer service, reception, or clerical work preferred. Compassion for animals and understanding of shelter environments is a plus. Strong interpersonal and communication skills. Basic computer proficiency, including data entry and email. The ability to multitask in a busy, sometimes emotionally challenging environment. Must be able to lift up to 25 pounds and stand for extended periods. Supplemental Information
Working hours:
Monday, Tuesday, Thursday, Friday, Saturday 9am-6pm This position may require some weekend or holiday hours depending on shelter needs.
We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, short-term disability, holidays, and paid time off.
Part-time employees who work an average of 999 hours over the course of a year, receive retirement benefits.
$15.00 Hourly Location :
Junction City Animal Shelter Job Type:
Full-Time Job Number:
202400048 Department:
Police Department Division:
Animal Shelter Opening Date:
08/05/2025 FLSA:
Non-Exempt Bargaining Unit:
N/A
Description
The Customer Service Representative plays a vital role as the first point of contact for visitors, donors, and potential adopters at the Junction City Animal Shelter. This position requires a compassionate, organized, and detail-oriented individual who is committed to providing excellent service to the public while supporting the day-to-day operations of the shelter. Examples of Duties
Public interaction:
Greeting all visitors warmly and professionally. Answer and direct phone calls promptly and courteously. Provide general information about shelter services, animals, and adoption process.
Administrative Services:
Perform data entry related to animal intake, adoptions, and volunteer information. Maintain accurate records and files both digitally and physically. Assist with preparing and organizing paperwork, forms, and reports.
Housekeeping and Facility Maintenance:
Ensure the front desk and public areas are clean, welcoming, and stocked with materials. Assist with basic cleaning tasks including sweeping, wiping surfaces, and organizing supplies. Alert staff to maintenance or supply needs as necessary.
Team Collaboration:
Work Closely with shelter staff and volunteers to support a safe and efficient environment. Assist during events or special projects as needed. Assist in other tasks when needed.
Typical Qualifications
High School diploma or equivalent required. Previous experience in customer service, reception, or clerical work preferred. Compassion for animals and understanding of shelter environments is a plus. Strong interpersonal and communication skills. Basic computer proficiency, including data entry and email. The ability to multitask in a busy, sometimes emotionally challenging environment. Must be able to lift up to 25 pounds and stand for extended periods. Supplemental Information
Working hours:
Monday, Tuesday, Thursday, Friday, Saturday 9am-6pm This position may require some weekend or holiday hours depending on shelter needs.
We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, short-term disability, holidays, and paid time off.
Part-time employees who work an average of 999 hours over the course of a year, receive retirement benefits.