Medtronic Plc
Medical Education Regional Program Manager - CRM
Medtronic Plc, Saint Paul, Minnesota, United States, 55112
Medical Education Regional Program Manager
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. Bring your talents to an industry leader in medical technology and healthcare solutions
we're a market leader and growing every day. You can be proud to sell medical technologies that are rooted in our long history of mission-driven innovation. Our expanding portfolio delivers measurable clinical and economic value
and opens doors. You will be empowered to shape your own career. We support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare. Join us for a career in Medical Education that changes lives. At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We're working a minimum of 4 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. As the Medical Education Regional Program Manager, your focus is to deliver world-class education programs to Electrophysiologists (EPs), Cardiologists and Allied Health professionals, as well as supporting the training of field personnel who work with these customers and therapies. This role supports the Cardiac Rhythm Management business. You will work with the business units to align education programs to business strategies. You will also work with expert faculty/KOLs to ensure our programming is meeting the needs of the customer. You will work closely with internal stakeholders to ensure we have a robust program offering, delivering the right programs, in the right format, at the right time. You will identify areas of continuous improvement and implement best practices across the team to maximize resources and reduce costs. This will lead to expanded education offerings to deliver a bigger impact to our customers, field, and business. In this highly collaborative role, you will work in tandem with team members on the development and execution of education plans across the organization. The CRM operating unit is based in Mounds View, MN. This role is open to remote within the US for qualified candidates. A Day in the Life Build program strategy for regional centers of education for the CRM portfolio Obtain information needed to prepare training programs. Determine training delivery methodology; develop program agendas, training materials and course content in conjunction with faculty and subject matter experts. Lead the program management of customer and in some cases, employee education events including planning, execution, and follow-up post-program Ensure training program(s) meets business and customer objectives Develop a deep understanding of CRM product portfolio and be able to articulate and demonstrate these concepts to health care providers Maintain communication with field leaders and faculty to ensure effectiveness of training. Develop and maintain strong faculty, field, and marketing relationships In conjunction with the product marketing team and strategic learning solutions team, prepare and support activities and training programs Continuously revise lesson plans to meet new training requirements and to keep procedural and technical information up to date Collaborate effectively with team and other departments (Marketing, Compliance, Medical Affairs, Regulatory, R&D, etc.), to ensure necessary alignment, support, and input to training plans and projects Build, maintain and communicate program performance metrics Manage program budgets within annual operating plan Provide strategic input to grow and develop programs year over year within the annual operating plan and strategic plan Have in-depth understanding of and maintain compliance to business conduct and other policies, processes and required documentation Promote programs/resources to internal and external stakeholders and customers Work with content/document review and approval process, which requires understanding of and adherence to mandatory guidelines and work instructions that maintain compliance in our regulated industry Maintain general project management tracking for program activities relevant to compliance, logistics, budget, and metrics Works independently but with direction from team manager, regional, and functional or technical experts Performs other duties as requested/assigned Ability to travel approximately 20-30% Must Have: Minimum Requirements To be considered, these minimum requirements must be evident on your resume: High School Diploma or equivalent with 11+ years of relevant experience in a clinical lab setting, clinical training, field sales/support in medical device, healthcare industry or equivalent experience (OR Associate's Degree with 9+ years experience OR Baccalaureate Degree with 7+ years experience). Nice to Have Experience working with physician and allied health professionals. Healthcare experience/knowledge; experience working with clinician faculty and KOLs. Natural problem solver Independent decision-maker Ability to be vocal and drive results through others High level of project execution and attention to detail Understand fundamentals of adult education Work independently, self-manage priorities and multitask. Ability to handle several priorities simultaneously Ability to thrive in fast-paced, changing environment
able to pivot quickly. Demonstrate ability to build and maintain positive relationships with a diverse set of colleagues across organizational levels Experience working closely with Marketing and Sales Excellent written and verbal communication skills with keen attention to detail High degree of responsiveness in a dynamic and changing environment Physical Job Requirements The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; walk; and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job involve normal vision. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package. A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for US (excl. PR) locations (USD): $109,600.00 - $164,400.00. This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental, and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. Further details are available at the link below: Medtronic benefits and compensation plans About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. Bring your talents to an industry leader in medical technology and healthcare solutions
we're a market leader and growing every day. You can be proud to sell medical technologies that are rooted in our long history of mission-driven innovation. Our expanding portfolio delivers measurable clinical and economic value
and opens doors. You will be empowered to shape your own career. We support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare. Join us for a career in Medical Education that changes lives. At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We're working a minimum of 4 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. As the Medical Education Regional Program Manager, your focus is to deliver world-class education programs to Electrophysiologists (EPs), Cardiologists and Allied Health professionals, as well as supporting the training of field personnel who work with these customers and therapies. This role supports the Cardiac Rhythm Management business. You will work with the business units to align education programs to business strategies. You will also work with expert faculty/KOLs to ensure our programming is meeting the needs of the customer. You will work closely with internal stakeholders to ensure we have a robust program offering, delivering the right programs, in the right format, at the right time. You will identify areas of continuous improvement and implement best practices across the team to maximize resources and reduce costs. This will lead to expanded education offerings to deliver a bigger impact to our customers, field, and business. In this highly collaborative role, you will work in tandem with team members on the development and execution of education plans across the organization. The CRM operating unit is based in Mounds View, MN. This role is open to remote within the US for qualified candidates. A Day in the Life Build program strategy for regional centers of education for the CRM portfolio Obtain information needed to prepare training programs. Determine training delivery methodology; develop program agendas, training materials and course content in conjunction with faculty and subject matter experts. Lead the program management of customer and in some cases, employee education events including planning, execution, and follow-up post-program Ensure training program(s) meets business and customer objectives Develop a deep understanding of CRM product portfolio and be able to articulate and demonstrate these concepts to health care providers Maintain communication with field leaders and faculty to ensure effectiveness of training. Develop and maintain strong faculty, field, and marketing relationships In conjunction with the product marketing team and strategic learning solutions team, prepare and support activities and training programs Continuously revise lesson plans to meet new training requirements and to keep procedural and technical information up to date Collaborate effectively with team and other departments (Marketing, Compliance, Medical Affairs, Regulatory, R&D, etc.), to ensure necessary alignment, support, and input to training plans and projects Build, maintain and communicate program performance metrics Manage program budgets within annual operating plan Provide strategic input to grow and develop programs year over year within the annual operating plan and strategic plan Have in-depth understanding of and maintain compliance to business conduct and other policies, processes and required documentation Promote programs/resources to internal and external stakeholders and customers Work with content/document review and approval process, which requires understanding of and adherence to mandatory guidelines and work instructions that maintain compliance in our regulated industry Maintain general project management tracking for program activities relevant to compliance, logistics, budget, and metrics Works independently but with direction from team manager, regional, and functional or technical experts Performs other duties as requested/assigned Ability to travel approximately 20-30% Must Have: Minimum Requirements To be considered, these minimum requirements must be evident on your resume: High School Diploma or equivalent with 11+ years of relevant experience in a clinical lab setting, clinical training, field sales/support in medical device, healthcare industry or equivalent experience (OR Associate's Degree with 9+ years experience OR Baccalaureate Degree with 7+ years experience). Nice to Have Experience working with physician and allied health professionals. Healthcare experience/knowledge; experience working with clinician faculty and KOLs. Natural problem solver Independent decision-maker Ability to be vocal and drive results through others High level of project execution and attention to detail Understand fundamentals of adult education Work independently, self-manage priorities and multitask. Ability to handle several priorities simultaneously Ability to thrive in fast-paced, changing environment
able to pivot quickly. Demonstrate ability to build and maintain positive relationships with a diverse set of colleagues across organizational levels Experience working closely with Marketing and Sales Excellent written and verbal communication skills with keen attention to detail High degree of responsiveness in a dynamic and changing environment Physical Job Requirements The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; walk; and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job involve normal vision. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package. A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for US (excl. PR) locations (USD): $109,600.00 - $164,400.00. This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental, and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. Further details are available at the link below: Medtronic benefits and compensation plans About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions