Workforce Solutions Capital Area
Bilingual Front Desk - Changing Lanes
Workforce Solutions Capital Area, Austin, Texas, United States, 78701
Bilingual Front Desk
Owner: Hope Soliz Compensation: $15/hour Schedule: Full-time Location: North Austin, TX Job Summary A bilingual front desk job description typically involves greeting visitors, answering phones, managing appointments, providing information in both English and another language, and handling basic administrative tasks, all while maintaining a professional and welcoming. Core Responsibilities: Customer Service: Greet visitors and clients in a friendly and professional manner. Answer phones, screen calls, and direct them to the appropriate person or department. Provide information and answer inquiries in both English and the specified second language. Handle customer complaints and concerns in a professional and timely manner. Administrative Tasks: Schedule and confirm appointments. Maintain and update patient or client records. Process incoming and outgoing mail, deliveries, and faxes. Handle basic data entry tasks. Manage office supplies and equipment. Maintain a clean and organized reception area. Bilingual Communication: Fluently communicate in both English and the specified second language (e.g., Spanish). Translate documents and materials as needed. Provide interpretation services as required. Additional Skills and Qualifications: Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Google, Google Docs). Ability to work independently and as part of a team. High school diploma or equivalent. Experience in a customer-facing role is a plus. Strong organizational and time management skills.
Owner: Hope Soliz Compensation: $15/hour Schedule: Full-time Location: North Austin, TX Job Summary A bilingual front desk job description typically involves greeting visitors, answering phones, managing appointments, providing information in both English and another language, and handling basic administrative tasks, all while maintaining a professional and welcoming. Core Responsibilities: Customer Service: Greet visitors and clients in a friendly and professional manner. Answer phones, screen calls, and direct them to the appropriate person or department. Provide information and answer inquiries in both English and the specified second language. Handle customer complaints and concerns in a professional and timely manner. Administrative Tasks: Schedule and confirm appointments. Maintain and update patient or client records. Process incoming and outgoing mail, deliveries, and faxes. Handle basic data entry tasks. Manage office supplies and equipment. Maintain a clean and organized reception area. Bilingual Communication: Fluently communicate in both English and the specified second language (e.g., Spanish). Translate documents and materials as needed. Provide interpretation services as required. Additional Skills and Qualifications: Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Google, Google Docs). Ability to work independently and as part of a team. High school diploma or equivalent. Experience in a customer-facing role is a plus. Strong organizational and time management skills.