This range is provided by Harnham. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$120,000.00/yr - $175,000.00/yr
Direct message the job poster from Harnham
This rapidly growing start-up develops AI-powered voice agents that manage sales, appointment scheduling, and customer service calls. Their technology is designed to sound natural and operate 24/7, helping businesses save time and enhance customer interactions. Supporting multiple languages and industries, the company is quickly establishing itself as a leader in automated conversational solutions.
About the Role
As a Solutions Engineer, you’ll lead the full customer journey—from initial setup to long-term success—by building and deploying custom conversational AI solutions. It’s a fast-paced, hands-on role where you’ll work closely with clients, move quickly, and help shape the product through real-world feedback and use.
Role Responsibilities
- Own end-to-end customer deployments, from pre-sales to onboarding to long-term success, acting as the main point of contact throughout.
- Translate client needs into action by managing stakeholder relationships, educating users, and communicating feedback to engineering teams.
- Work hands-on with low-code tools, API integrations, and webhooks to build and implement solutions quickly and effectively.
- Strong execution, technical acumen, and experience scaling products in high-growth or applied AI environments.
Key Requirements
- 3–7 years of professional experience, ideally in fast-paced start up environments; exceptions made for standout candidates
- Proven track record of deploying products to customers and driving implementation success
- Strong stakeholder management skills, with experience navigating cross-functional teams and external partners
- Background in a start up that has scaled from Series B to later stages or IPO
If you’re a customer-obsessed problem solver who thrives in ambiguity and wants to shape how businesses adopt cutting-edge AI, we’d love to connect.
Seniority level
Seniority level
Associate
Employment type
Employment type
Full-time
Job function
Job function
Product Management, Customer Service, and EngineeringIndustries
Telecommunications
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Inferred from the description for this job
Medical insurance
Vision insurance
401(k)
Pension plan
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