Bilingual Customer Service Representative (Spanish) - Multi Store Role

If you are passionate about serving customers and looking for an opportunity to make a difference, we want you to join our team as a Bilingual Customer Service Representative! In this dynamic role, you will collaborate with both retail and wholesale customers to understand their needs, answer their inquiries about Sherwin-Williams products, and provide effective solutions tailored to their requirements. Your primary responsibilities will include: Delivering exemplary customer satisfaction by providing top-notch sales service Assisting customers in person and via phone to identify their needs and present the best products and services Building strong and productive relationships with both wholesale and retail clients Processing sales transactions with accuracy and adherence to company policies Aiming to meet and exceed monthly, quarterly, and annual sales goals Maintaining organized work order files and product formulas Retrieving and preparing products from the sales floor or warehouse Mixing and tinting products to meet customer specifications Restocking shelves and arranging product displays Cleaning and maintaining store equipment Assisting with loading/unloading delivery trucks and making deliveries when necessary Ensuring the assigned areas are well-stocked and visually appealing Staying informed about product offerings and discussing available options with customers Following inventory control procedures Providing feedback on ways to enhance sales We offer a competitive benefits package that includes health coverage, disability benefits, retirement plans, and generous time off, along with a supportive work environment where your growth and success are prioritized. This position requires you to work at multiple locations, including: 2315 West Ridge Rd. Rochester, NY 14626 701458 4756 Lake Rd Brockport, NY 14420 701678 4400 Dewey Ave. Rochester, NY 14616 Join us at Sherwin-Williams, where our mission is to inspire and enhance the world through our innovative paints and coatings. Bring your skills, enthusiasm, and passion to our team and let's color the world together! Minimum Requirements: Must be at least 18 years of age Legally authorized to work in the country of employment without needing visa sponsorship Ability to read, write, comprehend, and communicate in English and Spanish Valid, unrestricted Driver's License Ability to lift and carry weights of up to 50 lbs frequently and 70 lbs occasionally Willingness to work scheduled hours, including evenings and weekends Preferred Qualifications: High School diploma or GED At least one year of experience in delivery, retail, or customer service Experience selling paint and related products Experience operating tinting and mixing equipment