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Delaware Nation Industries

System Administrator I

Delaware Nation Industries, Aiken, South Carolina, United States, 29805

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DNI is seeking to add a System Administrator to our team. The System Administrator I will provide support to the Department of Energy (DOE) Savannah River Operations Office (DOE-SR), assisting federal government staff and site contractors at the Savannah River Site (SRS) located in Aiken, SC.

Requirements

Support the System Administrator II with installing, supporting, and maintaining servers or other computer systems, and planning for and responding to service outages and other problems. Mentor the Systems Administrator Apprentice to become a successful System Administrator. Implement security concepts associated with this position and implemented technology. Operate, monitor, secure, and sustain the Storage Area Network (SAN), VMware cluster servers, and backup systems; establish, implement, and test backup and failover SOPs; implement data recovery procedures within the Network Attached Storage. Provide Operation & Maintenance for IT service management, System Center Configuration Manager, VMware ESX, Microsoft System Center Operations Manager, Citrix servers, and create organization units (OUs) and sub-OUs. Utilize a service management tool to ensure accurate trouble ticket tracking and prioritize tasks to provide optimal administration across the various tools identified. Assist in the development of standardized procedures for Local Area Network (LAN) operation and associated documentation in accordance with prescribed governance standards. Coordinate and attend Configuration Control and Review Board (CCRB) meetings and provide relevant updates to System Administrator II. In the event of an incident or major issue, create a lessons learned entry to ensure future process improvement. Ensure proper documentation of any assistance with investigations (excluding the nature and subjects of the investigations). Provide Tier 2/3 statistics for trouble tickets escalated from the Service Center. Verify and validate products and services provided, ensuring they meet requirements and fulfill their intended purpose. Perform business intelligence techniques in data mining, process mining, business performance, benchmarking, and predictive analytics. Script (Windows batch files & PowerShell) to automate routine tasks. Assist the Systems Engineer in network design. Setup and administer SMTP e-mail. Create and manage Public Folders. Troubleshoot and resolve client-side e-mail issues. Administer NT Gateway Services. Perform other duties as assigned by the Program Manager. Knowledge, Skills, and Abilities:

Attention to detail, with the proven ability to identify and correct errors, spot and improve weaknesses, and produce near-perfect results. Ability to identify problems, brainstorm solutions, and implement the best options. Clear and succinct communication skills with a customer-oriented approach. Understanding of basic networking and security principles. Skilled in PowerShell scripting to automate routine tasks. Ability to provide support for network and communication protocols relating to email and LAN connectivity, including TCP/IP, SMTP, and LDAP. Ability to maintain email encryption technologies on multiple devices and environments (e.g., laptops, desktops, tablets, smartphones). Experience in the design and integration of multiple network operating systems, protocols, and topologies. Clearance:

Must possess (or be able to obtain) a "Q" level security clearance. Education:

Bachelor's degree in Computer Science or a related field. Experience:

In lieu of education:

Minimum of three years of experience working in a primarily Windows environment, preferably with experience administrating Active Directory and Windows Server systems. Minimum of one year of experience utilizing VMware vSphere/ESXi or a similar virtualization hypervisor. Certification:

CompTIA Security+ (Preferred). Benefits

Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental Matching 401K Short- and Long-Term Disability Pet Insurance Professional Development/Education Reimbursement Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.