24 Seven Talent
Wholesale Customer Service Representative
24 Seven Talent, La Palma, California, United States, 90623
A dynamic apparel company is seeking a motivated and energetic
Wholesale Customer Service Representative
with at least 5 years of experience in the wholesale apparel industry. This full-time role is vital to the organization, requiring close collaboration with all departments and management levels. The ideal candidate will excel in order management, logistics, and possess a deep understanding of the unique requirements within the apparel sector.
Responsibilities:
• Oversee order processing and reporting through the ERP system. • Demonstrate expertise in production purchase orders, sales purchase orders, EDI, inventory management, invoicing, and key industry deadlines to ensure timely fulfillment. • Proactively identify and resolve any order fulfillment issues or documentation discrepancies. • Troubleshoot packing challenges and generate labels as needed. • Maintain clear communication between internal teams including merchants, managers, overseas affiliates, quality control, sales, and warehouse staff. • Partnering with major retailers such as Walmart, JC Penney, TJ Maxx, Marshalls, Torrid, or Belk.
Requirements:
• Minimum of 5 years' customer service experience in the apparel industry. • Proven experience in order entry/management and reporting. • Background in logistics with a solid understanding of warehouse operations. • Ability to multi-task and prioritize workload effectively. • Excellent team player who can adapt to various responsibilities as required. • Strong follow-up skills paired with exceptional organizational abilities. • Outstanding written and verbal communication skills. • Familiarity with wholesale apparel industry processes and ERP systems specific to apparel. • Proficiency in Microsoft Office products. • Must possess EDI knowledge.
If you are passionate about the apparel industry and thrive in a fast-paced environment where teamwork and attention to detail are paramount, we encourage you to apply for this exciting opportunity!
Wholesale Customer Service Representative
with at least 5 years of experience in the wholesale apparel industry. This full-time role is vital to the organization, requiring close collaboration with all departments and management levels. The ideal candidate will excel in order management, logistics, and possess a deep understanding of the unique requirements within the apparel sector.
Responsibilities:
• Oversee order processing and reporting through the ERP system. • Demonstrate expertise in production purchase orders, sales purchase orders, EDI, inventory management, invoicing, and key industry deadlines to ensure timely fulfillment. • Proactively identify and resolve any order fulfillment issues or documentation discrepancies. • Troubleshoot packing challenges and generate labels as needed. • Maintain clear communication between internal teams including merchants, managers, overseas affiliates, quality control, sales, and warehouse staff. • Partnering with major retailers such as Walmart, JC Penney, TJ Maxx, Marshalls, Torrid, or Belk.
Requirements:
• Minimum of 5 years' customer service experience in the apparel industry. • Proven experience in order entry/management and reporting. • Background in logistics with a solid understanding of warehouse operations. • Ability to multi-task and prioritize workload effectively. • Excellent team player who can adapt to various responsibilities as required. • Strong follow-up skills paired with exceptional organizational abilities. • Outstanding written and verbal communication skills. • Familiarity with wholesale apparel industry processes and ERP systems specific to apparel. • Proficiency in Microsoft Office products. • Must possess EDI knowledge.
If you are passionate about the apparel industry and thrive in a fast-paced environment where teamwork and attention to detail are paramount, we encourage you to apply for this exciting opportunity!