The Catholic University of America
Assistant Director of Technology Operations
The Catholic University of America, Washington, District of Columbia, us, 20022
Assistant Director of Technology Operations Join to apply for the
Assistant Director of Technology Operations
role at
The Catholic University of America Assistant Director of Technology Operations 1 day ago Be among the first 25 applicants Join to apply for the
Assistant Director of Technology Operations
role at
The Catholic University of America
For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.
Assistant Director of Technology Operations
Job ID:
2025-16039 Category: Staff
Overview Directs and oversees operational aspects of the university's information technology infrastructure. Monitors accessibility of applications or services. Leads implementation and maintenance of enterprise-wide system tools and ensures scalability. Implements and maintains formal operating procedures to mitigate risk. Our Commitment to Your Total Wellbeing
We believe in supporting you holistically. Our comprehensive rewards package is designed to enhance your financial, physical, and personal wellbeing.
Financial Wellbeing & Future Growth:
o
Wage/Salary Range:
$111,000 - $116,000 annually.
o
Secure Your Future:
Plan for retirement with our 403(b) savings plan through TIAA, featuring personalized planning support and a generous university match.
o
Outstanding Educational Opportunities:
We invest in your family's education with significant tuition support for employees, spouses, and dependents at Catholic University, plus access to the National Tuition Exchange scholarship program for your dependents.
o
Peace of Mind:
We provide basic life, AD&D, and long-term disability insurance to bring peace to navigating those hard-to-plan-for events in life.
o
Smart Savings:
Use pre-tax dollars for your commute with SmartBenefits and set aside funds for healthcare and dependent care with our Flexible Spending Account options.
Health & Wellness:
o
Comprehensive Health Coverage:
Robust medical, dental, and vision insurance plans available for you and your family.
o
Holistic Support:
Access free, confidential wellness resources, mental health counseling, and family services through Carebridge.
o
Legal Guidance:
Get support for personal legal needs through our ARAG Legal Plan.
Work-Life Balance & Time Off:
o
Generous Leave:
Enjoy 21 days of annual leave time for regular, full-time colleagues.
o
Additional Paid Holidays:
Recharge with over 20 paid holidays throughout the year.
Responsibilities
Analyze complex business needs presented by the user community and/or clients, and recommend technical solutions for purchase. Activities include:
Identify opportunities to improve information technology infrastructure and utilize emerging technologies to satisfy university business needs. Work with stakeholders and relevant university offices to investigate technology solutions and select architectures that best meet the specified business needs. Determine the gaps between the current and the target architecture and develop plans for transitioning to target architecture. Perform the planning and business processes necessary to obtain project approval for implementation. Operate technology infrastructure to support the University academic and administrative functions. Activities include:
Define, document and maintain information technology infrastructure adequate to meet the university's needs. Provide technical guidance, support, and coordination for infrastructure technologies to IT project teams and other designated university offices and groups; understand and be able to communicate both the capabilities and limitations of the technologies. Carry out the full range of project management functions for implementation of new or enhanced infrastructure technologies. Activities include:
Plan and schedule the installation of new or modified technology infrastructure hardware and software. Assist in defining project scope, requirements, and deliverables and develop project plans to meet objectives. Coordinate project activities, ensuring that projects remain on schedule and that work accomplished meets specifications. Manage project resources, including any third party contractors or service providers. Take corrective actions when problems arise. Effectively communicate relevant project information to the supervisor, and to stakeholders. Ensure appropriate documentation including inventory, configuration settings and operational procedures is written and maintained. Assist in defining and executing the total breadth of activity required to ensure the continuous availability of the university's network, communications and server infrastructure. Work involves managing a wide range of tasks in support of technology infrastructure operations. Activities include: Develop, document and implement operational procedures, and ensure that established operational procedures are followed and that problems are quickly resolved. Manage the installation and integration of technology fixes, updates, and enhancements, including use of change management processes and procedures. Ensure the rigorous application of information security/information assurance policies, principles, and practices in the delivery of technology solutions. Responsible for maintaining high system availability, functionality, integrity, and efficiency through vigilant monitoring of technology health, security, and performance. Take decisive action to avert any impact on end users. Help develop, implement and regularly test disaster recovery provisions. Activities include: Design and document appropriate and cost-justifiable risk reduction measures and disaster recovery plans and procedures to meet agreed business continuity targets. Ensure that mission critical information is backed up on a scheduled basis and is stored in a secure location outside of the data center facility. Maintain a state of readiness by ensuring IT staff assigned to disaster recovery clearly understand their roles and that all necessary information is instantly accessible in a crisis. Ensure that all preventive measures and recovery mechanisms for the case of disaster events are subject to regular testing. Assist in managing staff. Ensure implementation of the goals and objectives of the Operations group through effective management of employees. Activities include:
Ensure that work to be accomplished by subordinates is planned, that goals are established and priorities are set and adjusted as needed, and that schedules for completion of work are developed. Oversee work of subordinate employees. Encourage and facilitate cooperation within the organization and with client groups. Give advice, counsel, or instruction to employees on both work and administrative matters. Interview candidates for positions and recommend appointment, promotion, or reassignment to such positions. Assist in evaluating job performance of Operation's employees at regular intervals specified by HR and Department.
Qualifications A. Education: Required: Bachelor's Degree.
B. Experience: 5 years in IT infrastructure.
Experience managing major tech implementation projects in large, multi-user environments.
3 years in a supervisory role.
C. Technical Skills & Certifications: Broad knowledge of IT principles, information security, networking, virtualization, storage systems, backup, scripting, and project management.
Desirable experience with: Cisco/Meraki networking equipment
Dell servers, VMware or Hyper-V virtualization
NetApp storage, AWS/Azure cloud, Google Apps/Office 365
Windows Server 2022+, Linux (especially RHEL), scripting (e.g., PowerShell)
Preferred certifications: Microsoft MCSE
Cisco CCNP/CCIE
VMware VCAP/VCDX
PMP (Project Management)
ITIL (Service Management)
D. Additional Skills: Strong decision-making, business acumen, planning, strategic thinking, analytics, leadership, communication, and up-to-date tech awareness.
To apply, visit https://staff-cua.icims.com/jobs/16039/assistant-director-of-technology-operations/job?in_iframe=1
Copyright 2025 Jobelephant.com Inc. All rights reserved.
Posted by the FREE value-added recruitment advertising agency
jeid-cc352b7bf686cb42b8c6cbb1610d3baaSeniority level
Seniority levelDirector Employment type
Employment typeFull-time Job function
Job functionEducation IndustriesHigher Education Referrals increase your chances of interviewing at The Catholic University of America by 2x Get notified about new Director of Technology Operations jobs in
Washington, DC . Director of Information Technology Services Washington, DC $218,000.00-$233,303.00 1 week ago Gaithersburg, MD $130,000.00-$160,000.00 2 weeks ago Director of Information Technology, Openings and Transitions Bethesda, MD $165,000.00-$190,000.00 1 week ago Vice President, Enterprise IT Applications District of Columbia, United States 1 week ago Washington, DC $185,000.00-$205,000.00 1 month ago Director - IT Service Delivery North America Fulton, MD $175,000.00-$200,000.00 5 days ago Washington, DC $140,000.00-$150,000.00 1 week ago Gaithersburg, MD $140,000.00-$160,000.00 1 day ago Director of IT Infrastructure and Operations Washington, DC $200,000.00-$250,000.00 2 days ago Director, Business Applications TechnologyDeputy Chief Information Officer (DOT Executive VIII) Washington, DC $160,000.00-$210,000.00 3 weeks ago Senior Director, Epic and Enterprise Solutions Washington DC-Baltimore Area $200,000.00-$225,000.00 1 day ago IT Applications Director - Enterprise SystemsVICE PRESIDENT/SENIOR VICE PRESIDENT, EMERGING TECHNOLOGY Washington, DC $250,000.00-$375,000.00 4 weeks ago IT Applications Director - Construction Operations Silver Spring, MD $86,000.00-$101,000.00 1 month ago Washington DC-Baltimore Area 8 months ago Washington, DC $90,000.00-$109,000.00 1 week ago Reston, VA $184,000.00-$335,000.00 4 days ago Bethesda, MD $120,000.00-$150,000.00 5 months ago Director of Enterprise Data and Information Strategy Washington, DC $218,000.00-$233,303.00 1 week ago Director Epic Enterprise Training Technology Washington, DC $137,550.40-$229,257.60 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Assistant Director of Technology Operations
role at
The Catholic University of America Assistant Director of Technology Operations 1 day ago Be among the first 25 applicants Join to apply for the
Assistant Director of Technology Operations
role at
The Catholic University of America
For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.
Assistant Director of Technology Operations
Job ID:
2025-16039 Category: Staff
Overview Directs and oversees operational aspects of the university's information technology infrastructure. Monitors accessibility of applications or services. Leads implementation and maintenance of enterprise-wide system tools and ensures scalability. Implements and maintains formal operating procedures to mitigate risk. Our Commitment to Your Total Wellbeing
We believe in supporting you holistically. Our comprehensive rewards package is designed to enhance your financial, physical, and personal wellbeing.
Financial Wellbeing & Future Growth:
o
Wage/Salary Range:
$111,000 - $116,000 annually.
o
Secure Your Future:
Plan for retirement with our 403(b) savings plan through TIAA, featuring personalized planning support and a generous university match.
o
Outstanding Educational Opportunities:
We invest in your family's education with significant tuition support for employees, spouses, and dependents at Catholic University, plus access to the National Tuition Exchange scholarship program for your dependents.
o
Peace of Mind:
We provide basic life, AD&D, and long-term disability insurance to bring peace to navigating those hard-to-plan-for events in life.
o
Smart Savings:
Use pre-tax dollars for your commute with SmartBenefits and set aside funds for healthcare and dependent care with our Flexible Spending Account options.
Health & Wellness:
o
Comprehensive Health Coverage:
Robust medical, dental, and vision insurance plans available for you and your family.
o
Holistic Support:
Access free, confidential wellness resources, mental health counseling, and family services through Carebridge.
o
Legal Guidance:
Get support for personal legal needs through our ARAG Legal Plan.
Work-Life Balance & Time Off:
o
Generous Leave:
Enjoy 21 days of annual leave time for regular, full-time colleagues.
o
Additional Paid Holidays:
Recharge with over 20 paid holidays throughout the year.
Responsibilities
Analyze complex business needs presented by the user community and/or clients, and recommend technical solutions for purchase. Activities include:
Identify opportunities to improve information technology infrastructure and utilize emerging technologies to satisfy university business needs. Work with stakeholders and relevant university offices to investigate technology solutions and select architectures that best meet the specified business needs. Determine the gaps between the current and the target architecture and develop plans for transitioning to target architecture. Perform the planning and business processes necessary to obtain project approval for implementation. Operate technology infrastructure to support the University academic and administrative functions. Activities include:
Define, document and maintain information technology infrastructure adequate to meet the university's needs. Provide technical guidance, support, and coordination for infrastructure technologies to IT project teams and other designated university offices and groups; understand and be able to communicate both the capabilities and limitations of the technologies. Carry out the full range of project management functions for implementation of new or enhanced infrastructure technologies. Activities include:
Plan and schedule the installation of new or modified technology infrastructure hardware and software. Assist in defining project scope, requirements, and deliverables and develop project plans to meet objectives. Coordinate project activities, ensuring that projects remain on schedule and that work accomplished meets specifications. Manage project resources, including any third party contractors or service providers. Take corrective actions when problems arise. Effectively communicate relevant project information to the supervisor, and to stakeholders. Ensure appropriate documentation including inventory, configuration settings and operational procedures is written and maintained. Assist in defining and executing the total breadth of activity required to ensure the continuous availability of the university's network, communications and server infrastructure. Work involves managing a wide range of tasks in support of technology infrastructure operations. Activities include: Develop, document and implement operational procedures, and ensure that established operational procedures are followed and that problems are quickly resolved. Manage the installation and integration of technology fixes, updates, and enhancements, including use of change management processes and procedures. Ensure the rigorous application of information security/information assurance policies, principles, and practices in the delivery of technology solutions. Responsible for maintaining high system availability, functionality, integrity, and efficiency through vigilant monitoring of technology health, security, and performance. Take decisive action to avert any impact on end users. Help develop, implement and regularly test disaster recovery provisions. Activities include: Design and document appropriate and cost-justifiable risk reduction measures and disaster recovery plans and procedures to meet agreed business continuity targets. Ensure that mission critical information is backed up on a scheduled basis and is stored in a secure location outside of the data center facility. Maintain a state of readiness by ensuring IT staff assigned to disaster recovery clearly understand their roles and that all necessary information is instantly accessible in a crisis. Ensure that all preventive measures and recovery mechanisms for the case of disaster events are subject to regular testing. Assist in managing staff. Ensure implementation of the goals and objectives of the Operations group through effective management of employees. Activities include:
Ensure that work to be accomplished by subordinates is planned, that goals are established and priorities are set and adjusted as needed, and that schedules for completion of work are developed. Oversee work of subordinate employees. Encourage and facilitate cooperation within the organization and with client groups. Give advice, counsel, or instruction to employees on both work and administrative matters. Interview candidates for positions and recommend appointment, promotion, or reassignment to such positions. Assist in evaluating job performance of Operation's employees at regular intervals specified by HR and Department.
Qualifications A. Education: Required: Bachelor's Degree.
B. Experience: 5 years in IT infrastructure.
Experience managing major tech implementation projects in large, multi-user environments.
3 years in a supervisory role.
C. Technical Skills & Certifications: Broad knowledge of IT principles, information security, networking, virtualization, storage systems, backup, scripting, and project management.
Desirable experience with: Cisco/Meraki networking equipment
Dell servers, VMware or Hyper-V virtualization
NetApp storage, AWS/Azure cloud, Google Apps/Office 365
Windows Server 2022+, Linux (especially RHEL), scripting (e.g., PowerShell)
Preferred certifications: Microsoft MCSE
Cisco CCNP/CCIE
VMware VCAP/VCDX
PMP (Project Management)
ITIL (Service Management)
D. Additional Skills: Strong decision-making, business acumen, planning, strategic thinking, analytics, leadership, communication, and up-to-date tech awareness.
To apply, visit https://staff-cua.icims.com/jobs/16039/assistant-director-of-technology-operations/job?in_iframe=1
Copyright 2025 Jobelephant.com Inc. All rights reserved.
Posted by the FREE value-added recruitment advertising agency
jeid-cc352b7bf686cb42b8c6cbb1610d3baaSeniority level
Seniority levelDirector Employment type
Employment typeFull-time Job function
Job functionEducation IndustriesHigher Education Referrals increase your chances of interviewing at The Catholic University of America by 2x Get notified about new Director of Technology Operations jobs in
Washington, DC . Director of Information Technology Services Washington, DC $218,000.00-$233,303.00 1 week ago Gaithersburg, MD $130,000.00-$160,000.00 2 weeks ago Director of Information Technology, Openings and Transitions Bethesda, MD $165,000.00-$190,000.00 1 week ago Vice President, Enterprise IT Applications District of Columbia, United States 1 week ago Washington, DC $185,000.00-$205,000.00 1 month ago Director - IT Service Delivery North America Fulton, MD $175,000.00-$200,000.00 5 days ago Washington, DC $140,000.00-$150,000.00 1 week ago Gaithersburg, MD $140,000.00-$160,000.00 1 day ago Director of IT Infrastructure and Operations Washington, DC $200,000.00-$250,000.00 2 days ago Director, Business Applications TechnologyDeputy Chief Information Officer (DOT Executive VIII) Washington, DC $160,000.00-$210,000.00 3 weeks ago Senior Director, Epic and Enterprise Solutions Washington DC-Baltimore Area $200,000.00-$225,000.00 1 day ago IT Applications Director - Enterprise SystemsVICE PRESIDENT/SENIOR VICE PRESIDENT, EMERGING TECHNOLOGY Washington, DC $250,000.00-$375,000.00 4 weeks ago IT Applications Director - Construction Operations Silver Spring, MD $86,000.00-$101,000.00 1 month ago Washington DC-Baltimore Area 8 months ago Washington, DC $90,000.00-$109,000.00 1 week ago Reston, VA $184,000.00-$335,000.00 4 days ago Bethesda, MD $120,000.00-$150,000.00 5 months ago Director of Enterprise Data and Information Strategy Washington, DC $218,000.00-$233,303.00 1 week ago Director Epic Enterprise Training Technology Washington, DC $137,550.40-$229,257.60 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr