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Guidehouse

Systems Administrator

Guidehouse, Springfield, Virginia, us, 22161

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Job Family

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IT Cyber Security

Travel Required

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Up to 10%

Clearance Required

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Active Top Secret SCI (TS/SCI)

What You Will Do

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The System Administrator will provide technical support, systems administration, application administration, and system security to the Computer Emergency Notification System (CENS) application and database, as well as technical support and facilitating technical support via responsible parties through submission and tracking trouble tickets or contact with vendors to EM Emergency Communications systems.

Microsoft Windows workstation troubleshooting and administration. Troubleshoot network issues (frequency: daily as needed).

Perform server administration, to include admin console commands and execution. Support or drive server builds and upgrades as customer requires.

Assist in monitoring and maintenance of servers to ensure availability of services for end users.

Support Perform application upgrades and repairs (Windows/BlackBerry AtHoc Installation Warning System (IWS)-Alerts (emergency mass notification system)) (frequency: quarterly as needed).

Troubleshoot and repair operating system (OS) and hardware issues.

Perform weekly database updates.

Perform monthly health checks (databases, log size, log content, dead mail, etc.).

Maintain a log of system problems, errors, failures, and downtime metrics.

Assist the Infrastructure Service Provider (ISP) in installing OS and application upgrades (frequency: quarterly as needed).

Troubleshoot and repair all software issues (frequency: daily as needed).

Train customer on proper usage of software (frequency: daily as needed).

Assist ISP with installation security patches (IAVAs) (frequency: weekly as needed).

Create accounts and set up user specific access (frequency: daily as needed).

Ensure customer log on (frequency: daily as needed).

Maintain group policies and procedures (frequency: monthly).

Update/create tables, fields, relationships, and indexes (frequency: as needed).

Acquire system accreditations (frequency: monthly).

Conduct audit and log reviews (frequency: weekly as needed).

Ensure personnel comply with system security policies (frequency: daily as needed).

Submit requirements within Service+ for any compute, storage, database, SharePoint, or Tableau infrastructure provisioning to be fulfilled by the UDS contractor.

What You Will Need

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An ACTIVE and MAINTAINED "TOP SECRET/SCI (TS/SCI)" Federal or DoD security clearance; must be willing to obtain COUNTERINTELLIGENCE (CI) polygraph after hire

TEN (10) years of systems administration experience

Knowledge of Microsoft SQL Server Administration

Knowledge of MS Exchange Server 2019 administration

Knowledge of Windows 10 Server 2016, 2019, 2022 operating systems

Knowledge of Blackberry AtHoc IWS-Alerts software Administration

Knowledge of Microsoft Windows Server Administration

Current Security+ Certification

What Would Be Nice To Have

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An ACTIVE and MAINTAINED TS/SCI Federal or DoD security clearance with a COUNTERINTELLIGENCE (CI) polygraph

Bachelor's Degree

Microsoft Systems Administrator Certification

Microsoft Active Directory, DNS, and DHCP

RSA Authentication Management

Printer network support and maintenance

Experience with NGA's Certification & Accreditation process

Knowledge of using Xacta 360

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

Medical, Rx, Dental & Vision Insurance

Personal and Family Sick Time & Company Paid Holidays

Parental Leave

401(k) Retirement Plan

Group Term Life and Travel Assistance

Voluntary Life and AD&D Insurance

Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts

Transit and Parking Commuter Benefits

Short-Term & Long-Term Disability

Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities

Employee Referral Program

Corporate Sponsored Events & Community Outreach

Care.com annual membership

Employee Assistance Program

Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)

Position may be eligible for a discretionary variable incentive bonus

About Guidehouse

Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.