Synergi
Cloud Consultant (Managed Services) An initial 12 months Fixed Term Contract, possibly leading to permanent.
This is an excellent opportunity to be a key team player in a very successful business providing first class technology services to customers in a wide range of sectors. With the opportunity to learn and develop in a fast paced organisation and help continually develop the services. The business has a culture of team work, strong ethics and always going the extra mile for clients, whilst providing a highly positive working environment for the team.
Joining our team of experienced consultants, you will take a proactive approach in the delivery of projects, whilst also assisting in the delivery of proactive and reactive support.
You will provide high quality networking, server and cloud platform support and be responsible for the planning and delivery of projects, including Cloud and Hybrid migrations.
We offer a hybrid approach to working although occasional travel to customers sites and providing some 24/7 on call cover may be necessary.
Responsibilities
A varied role that combines the delivery of project migrations with proactive and reactive support
Planning and delivery of projects including Cloud and Hybrid migration projects within the Microsoft 365 and Azure space
Show Analytical approach to problem solving, responding to incidents and returning services to an operational state
Lead critical incident resolution including full system outages
Provide high quality networking, server and cloud platform support
Demonstrate the ability to troubleshoot and understand complex environments
Provide clear advice and guidance via pre-sales to clients for improving their environments
Be seen as a trusted advisor and be able to communicate to every level within an organisation
Communicate with 3rd party providers including hardware, service and application vendors to resolve complex multi-party issues
Ensure workload is managed to deliver the service within clearly defined project time scales/SLAs
Ensure accuracy and completion of data entry based on projects, incidents and problems
Some 24/7 on call cover maybe required
Skills Required
Possess a well-rounded skillset including implementation and remote support
Must have a proven track record of providing project implementations for at least 3 years prior
Strong written and excellent verbal communication skills
Ability to migrate and support Windows Server Operating Systems and associated services (eg. Active Directory, Group Policies and Files Services)
Strong knowledge & practical skills within security best practices across cloud and traditional platforms
In depth understanding of the Microsoft 365 platform and security services
Strong hands-on knowledge of Azure Landing Zones, VMs, Firewall, Backup, vNETs and associated configuration/support
Knowledge of and ability to monitor and troubleshoot cloud backup technologies
Good understanding of networking technologies with the ability to troubleshoot end to end through VLAN, LAN, WAN, DNS, DHCP, VPN and hosted services
Good understanding of commercial aspects of project delivery
Ability to scope and deploy new services in Microsoft 365 or Azure
Beneficial
Knowledge of and ability to troubleshoot Disaster Recovery (DR) technology
Experience of Windows 365, Azure Virtual Desktop and virtualised applications or similar
Experience implementing virtual firewall appliances (eg. Sophos or Meraki)
Basic SQL Skills including backup, maintenance schedules and high-level troubleshooting
Education/Training
MS-102 - Microsoft 365 Certified: Administrator Expert
AZ-104 - Microsoft Certified: Azure Administrator Associate
Other industry recognised accreditations beneficial (Microsoft, AWS, Cisco, CompTia)
Degree or equivalent experience in a technology related area
Be able to show clear evidence of continual learning in your career to date
Package and Benefits
Competitivesalary + car allowance
Pension
Private Healthcare
Unlimited holiday allowance plus your birthday off!
Flexible working hours and location
One day per month immersive CPD allocation
Staff referral scheme (earn £500 for successful placements)
Charity Days to support causes important to you
Free on-site parking
Free fresh fruit - get your 5 a day on us
Regular social and fundraising events
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