Logo
Adecco US, Inc.

Customer Service Representative

Adecco US, Inc., Albany, Oregon, United States, 97321

Save Job

Adecco is assisting a well-established company in their search for a

Customer Service Representative

in

Albany, OR

position.

Location: Albany, OR 97322

Pay: $

16.15/hr

(+ hiring bonus also available)

Shift: Must be able to work between Mon - Fri,

6:00am-6:00pm PST

Training: Mon - Fri 8am - 5pm PST

The role of a Customer Service Representative is a key position within our client because you are the voice of our organization and clients. You are highly valued as our customer's primary point of contact, and our client is very much invested in your success in this role. Providing excellent customer service is top priority for us!

Responsibilities for this Customer Service Representative job include but are not limited to:

Follow standard screens/scripts to perform tasks

Resolve questions and problems

May assess customer needs and suggest alternative products or services

Reach contract issues for supporting departments such as Claims for Service

Manipulate/navigate computer systems

Complete customer registrations

The Ideal Candidate Will Have:

1+ years of customer service/call center experience

Excellent customer service skills

Ability to work well in a fast-paced work environment

Ability to think outside of the box to resolve problems

Ability to multi-task using technology, including call handling, loan level review and call documentation

Minimum high school diploma or GED, and 1 year work experience required

You thrive in a fast paced, changing environment

You believe the details are important and actively listen for them

You go above and beyond because you want to, not because you have to

As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. To be considered, please follow the steps included upon your application. If you are interested in a

Customer Service Representative in Albany OR APPLY NOW

for instant consideration!

Pay Details:

$16.15 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance