Abacus
Requisition Number OMF-REQ-0004100
Number of Resources 1
Start Date 8/1/2025
End Date 4/30/2026
Work Location HQ_Charlotte NC Management Office (1616 Camden Rd Ste 450, charlotte, NC 28203)
Estimated Total Expense Amount Per Resource --
Requisition StatusOpen
Type of Service Contingent Workforce - Technology Job Title Senior Product Manager Job Description OneMain is the largest non-bank lender in the United States.
One of our critical and highly visible initiatives is building and scaling industry-leading lending omni-channel applications and experiences for our customers.
Our product team works on the forefront of these initiatives, guiding teams and processes to create new experiences for our customers across a wide variety of digital platforms, experiences, and channels. We collaborate in a customer-centric environment where decisions impact effective and responsible platform design and functionality, making our products better for millions of customers. If you're passionate about product development, driven to deeply understand customer needs and how to align a team to meet those needs, we want to hear from you. This is an opportunity to build valuable and engaging consumer experiences that will reach millions of customers.
Job Description
As the
Communications Senior Product Manager
for OneMain Financial, you will contribute to a product team driving the vision, roadmap, services and infrastructure that powers OMF's communications platform for external messaging to Prospects and Customers. Partnering closely with Marketing and Business Operations teams, you will manage a portfolio of product enhancements, focused on SMS, RCS and Chat technologies and enhancements. Management of this portfolio include the documentation of backlogs, technical requirement submissions, and routines focused on the deployment of RCS as a messaging platform for OneMain and other change initiatives. Leveraging Adobe Campaign, SINCH, Chat-layer, Contact Pro and other channel technologies, you will work with OneMain stakeholders to prioritize the configuration and capability enhancement backlogs. Key channels the Lead Product Manager will focus include SMS & RCS text (1-way chat and 2-way conversation), Chat (web-chat, SMS/RCS chat) and Push (Mobile App, Web App, Interstitial) notifications
You Will:
Work with development teams, business teams, and external partners as you develop and communicate shared vision across the company by building consensus on priorities leading to product execution. Intimately learn and understand the technical details of our Prospect and Customer communications capabilities and systems to become not only an expert in them, but also understand the underlying data sources and how product and data science teams use them to build on our growth and risk goals. Lead all ongoing and quarterly roadmap planning based on the annual plan. Manage the prioritization process to ensure we are supporting our customer, product and data science teams' need to build and iterate quickly. Establish and document clear requirements, most of which will be influenced by the needs of the product teams, for the underwriting team's prioritized plans. Oversee the success of the team's projects - manage project timelines, achieve outcomes with your engineering and data science partners. You will also work with vendors for data integrations and ongoing maintenance of data sources. Provide and consume detailed, data-driven analysis to support effective decisions that impact our use of marketing technology and customer communications Owner of several significant portions of our marketing technology backlog, enabling effective, timely, personalized communications with customers and prospects. Communicate with external stakeholders regularly to unblock, communicate, and translate feedback bidirectionally about the progress Understand OneMain's strategic and competitive position and deliver products that drive the business forward, balancing both short- and long-term goals Qualifications:
5+ year(s) of experience and at least 1-2 of that as a product manager - preference for Product Managers with past communications experience, within email, SMS, RCS, Chat, Contact Center, and Push channels. Collaboration - this is a cross-functional role and you need to be aligned with your marketing and communication partners as architectural and prioritization decisions are made. You understand the needs of different teams, drive clarity in decision making, and can tailor your communications Strong interest in technical challenges, including a desire to poke around in the code for your learning, and working on a broader platform team that is building tools and services for our customers Experience in lending or financial services / technology ADDITIONAL INFORMATION
Position is Hybrid, onsite 3 days per week Candidates must live within 50 miles of a OneMain corporate office in Charlotte NC, Baltimore MD, Wilmington DE, Evansville IN, or Irving TX Temp to Perm
Skill/Experience/Education Mandatory Skills • 5-7 years of experience as a product manager in a fast-paced technology-oriented company, with product ownership from idea to execution • Strong sense for quality and user experience • Able to properly determine scope, key milestones, objectives and dependencies of a project • Strong communication, presentation, organizational, and analytical skills • Experience working in Lending companies or FinTech companies. • Understanding of the technical architecture of complex and highly scalable web and mobile applications • Experience working in an agile environment Desired Skills • 5+ year(s) of experience and at least 1-2 of that as a product manager - preference for Product Managers with past communications experience, within email, SMS, RCS, Chat, Contact Center, and Push channels. Skill Matrix No records found Additional Requirements No records found
Type of Service Contingent Workforce - Technology Job Title Senior Product Manager Job Description OneMain is the largest non-bank lender in the United States.
One of our critical and highly visible initiatives is building and scaling industry-leading lending omni-channel applications and experiences for our customers.
Our product team works on the forefront of these initiatives, guiding teams and processes to create new experiences for our customers across a wide variety of digital platforms, experiences, and channels. We collaborate in a customer-centric environment where decisions impact effective and responsible platform design and functionality, making our products better for millions of customers. If you're passionate about product development, driven to deeply understand customer needs and how to align a team to meet those needs, we want to hear from you. This is an opportunity to build valuable and engaging consumer experiences that will reach millions of customers.
Job Description
As the
Communications Senior Product Manager
for OneMain Financial, you will contribute to a product team driving the vision, roadmap, services and infrastructure that powers OMF's communications platform for external messaging to Prospects and Customers. Partnering closely with Marketing and Business Operations teams, you will manage a portfolio of product enhancements, focused on SMS, RCS and Chat technologies and enhancements. Management of this portfolio include the documentation of backlogs, technical requirement submissions, and routines focused on the deployment of RCS as a messaging platform for OneMain and other change initiatives. Leveraging Adobe Campaign, SINCH, Chat-layer, Contact Pro and other channel technologies, you will work with OneMain stakeholders to prioritize the configuration and capability enhancement backlogs. Key channels the Lead Product Manager will focus include SMS & RCS text (1-way chat and 2-way conversation), Chat (web-chat, SMS/RCS chat) and Push (Mobile App, Web App, Interstitial) notifications
You Will:
Work with development teams, business teams, and external partners as you develop and communicate shared vision across the company by building consensus on priorities leading to product execution. Intimately learn and understand the technical details of our Prospect and Customer communications capabilities and systems to become not only an expert in them, but also understand the underlying data sources and how product and data science teams use them to build on our growth and risk goals. Lead all ongoing and quarterly roadmap planning based on the annual plan. Manage the prioritization process to ensure we are supporting our customer, product and data science teams' need to build and iterate quickly. Establish and document clear requirements, most of which will be influenced by the needs of the product teams, for the underwriting team's prioritized plans. Oversee the success of the team's projects - manage project timelines, achieve outcomes with your engineering and data science partners. You will also work with vendors for data integrations and ongoing maintenance of data sources. Provide and consume detailed, data-driven analysis to support effective decisions that impact our use of marketing technology and customer communications Owner of several significant portions of our marketing technology backlog, enabling effective, timely, personalized communications with customers and prospects. Communicate with external stakeholders regularly to unblock, communicate, and translate feedback bidirectionally about the progress Understand OneMain's strategic and competitive position and deliver products that drive the business forward, balancing both short- and long-term goals Qualifications:
5+ year(s) of experience and at least 1-2 of that as a product manager - preference for Product Managers with past communications experience, within email, SMS, RCS, Chat, Contact Center, and Push channels. Collaboration - this is a cross-functional role and you need to be aligned with your marketing and communication partners as architectural and prioritization decisions are made. You understand the needs of different teams, drive clarity in decision making, and can tailor your communications Strong interest in technical challenges, including a desire to poke around in the code for your learning, and working on a broader platform team that is building tools and services for our customers Experience in lending or financial services / technology ADDITIONAL INFORMATION
Position is Hybrid, onsite 3 days per week Candidates must live within 50 miles of a OneMain corporate office in Charlotte NC, Baltimore MD, Wilmington DE, Evansville IN, or Irving TX Temp to Perm
Skill/Experience/Education Mandatory Skills • 5-7 years of experience as a product manager in a fast-paced technology-oriented company, with product ownership from idea to execution • Strong sense for quality and user experience • Able to properly determine scope, key milestones, objectives and dependencies of a project • Strong communication, presentation, organizational, and analytical skills • Experience working in Lending companies or FinTech companies. • Understanding of the technical architecture of complex and highly scalable web and mobile applications • Experience working in an agile environment Desired Skills • 5+ year(s) of experience and at least 1-2 of that as a product manager - preference for Product Managers with past communications experience, within email, SMS, RCS, Chat, Contact Center, and Push channels. Skill Matrix No records found Additional Requirements No records found