Fairfield University
Transportation Coordinator
Fairfield University, Southport, Connecticut, United States, 06890
Transportation Coordinator
The Transportation Coordinator supports the daily operations and logistics of Fairfield University's transportation services, including shuttle programs, vehicle fleet usage, accessibility transportation, and event-related transit needs. This position is responsible for coordinating shuttle schedules, assisting with vendor communications, managing billing for vehicle and bus usage, and overseeing the use and maintenance of the University's vehicle fleet and key management system. The Transportation Coordinator serves as a central liaison between students, faculty, staff, drivers, and university departments to ensure safe, timely, and efficient transportation operations. Unusual Work Conditions: Occasionally attend evening/weekend events as required. Education: Associate of Science degree with relevant experience required; Bachelor's degree preferred. Licensure/Certification: N/A Experience: Minimum of 2 years of experience in transportation operations in a university setting or equivalent combination of education and relevant experience. Familiarity with Workday, ECOS, and 25Live software is a plus. Knowledge and Skills: Strong organizational and time management skills Ability to manage multiple priorities and respond to real-time transit needs Excellent communication and customer service skills Familiarity with transportation scheduling, route optimization, and vendor coordination Basic knowledge of ADA requirements and accessibility transportation practices Proficient in Microsoft Office and transportation scheduling tools Problem-solving skills and attention to detail Knowledge of fleet maintenance tracking, usage scheduling, and vehicle compliance Work Conditions/Environment: Hybrid position. Occasional nights and weekends required. Essential Functions and Job Specific Duties: Maintain safety and cleanliness standards by conducting regular vehicle inspections and reporting any issues or concerns Coordinate daily shuttle schedules, routes, and adjustments based on campus needs Monitor on-campus and off-campus transportation requests, including accessible transit accommodations Manage the use and routine maintenance scheduling of the University's vehicle fleet Track vehicle usage, mileage, inspections, and ensure timely repairs or service appointments Maintain accurate records of fleet assignments, user logs, and maintenance history Oversee daily operations of the key management system, including issuing, tracking, and collecting keys Serve as a point of contact for shuttle vendors, confirming driver schedules and addressing service issues Communicate transportation updates to students and staff via email and university platforms Support planning and logistics for event-related transportation services Assist with background check coordination for student drivers Manage billing and invoicing for vehicle and bus usage, including processing internal departmental charges and coordinating with Finance as needed Respond to real-time issues and act as a liaison between riders, vendors, and university departments Perform other duties as assigned by the Associate Director of Transportation Department Administrative Support: Managing hiring of student staff in Workday Open purchase orders, process payments, and reconcile transactions in Workday Record and reconcile event payments/revenue in 25Live and apply payments to events in 25Live event management software to maintain current billing/payment records Promote Safe and Secure Working Conditions: Promoting the proper utilization of equipment, tools, and materials Notifying supervisor immediately regarding any unsafe working conditions Disclaimer: The above information indicates the general nature and level of work performed by employees within this classification. It is not designed to contain and should not be interpreted as a comprehensive inventory of all duties, responsibilities, activities, and/or qualifications required or expected of employees assigned to this job. Duties, responsibilities, and activities may change and new ones may be assigned at any time, with or without notice. All offers of employment are contingent upon a satisfactory background check. Fairfield University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
The Transportation Coordinator supports the daily operations and logistics of Fairfield University's transportation services, including shuttle programs, vehicle fleet usage, accessibility transportation, and event-related transit needs. This position is responsible for coordinating shuttle schedules, assisting with vendor communications, managing billing for vehicle and bus usage, and overseeing the use and maintenance of the University's vehicle fleet and key management system. The Transportation Coordinator serves as a central liaison between students, faculty, staff, drivers, and university departments to ensure safe, timely, and efficient transportation operations. Unusual Work Conditions: Occasionally attend evening/weekend events as required. Education: Associate of Science degree with relevant experience required; Bachelor's degree preferred. Licensure/Certification: N/A Experience: Minimum of 2 years of experience in transportation operations in a university setting or equivalent combination of education and relevant experience. Familiarity with Workday, ECOS, and 25Live software is a plus. Knowledge and Skills: Strong organizational and time management skills Ability to manage multiple priorities and respond to real-time transit needs Excellent communication and customer service skills Familiarity with transportation scheduling, route optimization, and vendor coordination Basic knowledge of ADA requirements and accessibility transportation practices Proficient in Microsoft Office and transportation scheduling tools Problem-solving skills and attention to detail Knowledge of fleet maintenance tracking, usage scheduling, and vehicle compliance Work Conditions/Environment: Hybrid position. Occasional nights and weekends required. Essential Functions and Job Specific Duties: Maintain safety and cleanliness standards by conducting regular vehicle inspections and reporting any issues or concerns Coordinate daily shuttle schedules, routes, and adjustments based on campus needs Monitor on-campus and off-campus transportation requests, including accessible transit accommodations Manage the use and routine maintenance scheduling of the University's vehicle fleet Track vehicle usage, mileage, inspections, and ensure timely repairs or service appointments Maintain accurate records of fleet assignments, user logs, and maintenance history Oversee daily operations of the key management system, including issuing, tracking, and collecting keys Serve as a point of contact for shuttle vendors, confirming driver schedules and addressing service issues Communicate transportation updates to students and staff via email and university platforms Support planning and logistics for event-related transportation services Assist with background check coordination for student drivers Manage billing and invoicing for vehicle and bus usage, including processing internal departmental charges and coordinating with Finance as needed Respond to real-time issues and act as a liaison between riders, vendors, and university departments Perform other duties as assigned by the Associate Director of Transportation Department Administrative Support: Managing hiring of student staff in Workday Open purchase orders, process payments, and reconcile transactions in Workday Record and reconcile event payments/revenue in 25Live and apply payments to events in 25Live event management software to maintain current billing/payment records Promote Safe and Secure Working Conditions: Promoting the proper utilization of equipment, tools, and materials Notifying supervisor immediately regarding any unsafe working conditions Disclaimer: The above information indicates the general nature and level of work performed by employees within this classification. It is not designed to contain and should not be interpreted as a comprehensive inventory of all duties, responsibilities, activities, and/or qualifications required or expected of employees assigned to this job. Duties, responsibilities, and activities may change and new ones may be assigned at any time, with or without notice. All offers of employment are contingent upon a satisfactory background check. Fairfield University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.