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Lenmar Consulting

Client Support Analyst

Lenmar Consulting, Baltimore, Maryland, United States, 21276

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Client Support Analyst 12 Months Contract Rate: $21.34/hr W2 without Benefits Baltimore, MD

- Hybrid after initial onsite training period

** BACHELOR'S REQUIRED

Top Skills: - Bachelor's (required) - Clear verbal and written communication skills - Background with Excel and Microsoft Office suite - Quantitative reasoning skills

Nice to have: - Attention to detail - High level of skill with Excel - Consistently demonstrates attention to detail, ability to prioritize tasks under pressure, and ability to escalate/ask questions

Duties may include: - Processing incoming and outgoing paperwork including mail and facsimiles - Support client service associates and operational personnel - Checking inbound client documents for accuracy, notating all activities on the account, and submitting accurate forms for final processing to service center - Make outbound contact both in writing and verbally with clients concerning paperwork.

Requirements: - Ability to define and prioritize project activities and follow-up on project progress - Strong written and verbal communication skills - Strong working knowledge and proficiency in the appropriate computer programs such as MS Excel, MS Word and database input is essential - Knowledge of financial services field - Must be able to learn quickly and to engage in a number of detailed tasks at once - Must have strong flexibility in regard to the duties assigned and problem solving skills, and be able to work independently