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Tailored Management

Business Analyst II

Tailored Management, Baltimore, Maryland, United States, 21276

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Position Title:

Business Analyst II Location:

1300 Thames Street, Harbor Point Phase I, Baltimore, MD 21230 Work Arrangement:

Hybrid (3 days in-office per week) Contract Length:

12 Months Pay Rate:

$21.34/hour Shift:

Standard Business Hours

Must be available to work 5 days per week onsite

in case of future return to fully in-office policy Bachelor's Degree Required

Top 3 Skills Required Strong written and oral communication skills Strong interpersonal and client service skills

using desktop systems and telephony Critical thinking and active learning , with the ability to work independently and take ownership of identifying issues and developing solutions Role Overview

The

Asset Servicing Associate

will act as a subject matter expert in

Corporate Actions

for Brokerage Wealth Management. This individual will play a vital role in ensuring

timeliness, quality, and accuracy

in corporate action announcements and the resolution of any related discrepancies.

You will support Financial Advisors, their teams, and internal stakeholders by offering clear explanations of complex processes, performing reconciliations, mitigating risk, and contributing to service excellence across Equity and Fixed Income products.

Primary Responsibilities

Ensure accurate and timely processing of

Corporate Actions announcements and events

(Mandatory, Voluntary, Income, Class Actions, Proxy Voting) Reconcile and resolve residual differences in event processing Provide

phone and case management support

to internal and external clients Perform

risk analysis and mitigation

for servicing functions Assist in

process improvement initiatives

and document current workflows Compile and distribute management and regulatory reports Clearly communicate complex processes across teams, including senior leadership Take full ownership of individual tasks while collaborating cross-functionally Required Qualifications & Skills

Excellent

written and verbal communication

skills Interpersonal/client service expertise

using telephony and collaboration technologies Strong

critical thinking and independent problem-solving

ability Proven experience ensuring

data integrity and validation

(detecting anomalies or risk) Understanding of

process drivers and risk

within operational workflows Awareness of

client impact

and a proactive approach to solutions Demonstrated

efficiency, accountability, and teamwork

in hybrid/remote settings Capable of contributing to

problem resolution and process enhancement Preferred Skills (Nice to Have)

Familiarity with

basic financial principles Prior experience supporting

Corporate Actions or Financial Advisors Analytical mindset

with knowledge of systems dependencies and downstream impact Strong comfort level with telephony tools, case systems, and Microsoft Office Suite

Should you accept an offer for an opportunity with this client, we do require a background check, fingerprinting, employment verification for the past 7 years and verification for your highest level of education completed. You may be required to provide documentation such as the staffing agency name(s), IRS Wage and Income Transcripts, or your diploma to help us verify this information.

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