Recrute Action
Mailroom & Document Services Administrator
Recrute Action, Boston, Massachusetts, United States, 02108
Mailroom & Document Services Administrator
A leading organization in the insurance industry is seeking a dependable operations professional to support daily mail and fulfillment activities at its Boston headquarters. This is an ideal opportunity for someone looking to gain exposure to the 401K investment space and develop professionally within a structured, process-driven environment. What is in it for you: Fixed salary: Hourly rate of $23.61. 6-month contract (leave coverage). Potential for extension or permanent conversion. Full-time, 40 hours per week. Work arrangement: On-site, 5 days per week. Work hours: 8:00 AM
4:00 PM EST (may shift to 7:30 AM
3:30 PM EST). Join a passionate and inclusive team of professionals. Responsibilities: Handle all incoming and outgoing advisor mail for the U.S. Division Mail Services operation. Sort, prep, scan, and index all incoming documents; ensure accurate and timely distribution. Prepare, sort, and ship outgoing mail and packages through the Fulfilment Center. Maintain strict confidentiality when working with sensitive personally identifiable information (PII). Ensure daily service levels are met in line with internal business unit requirements. Troubleshoot and resolve processing issues, including bulk mail and workflow tracking. Train new staff and participate in cross-training across Imaging, Fulfilment, and Statement teams. Follow in-office protocols, including no mobile phone use while on the floor. Stand for up to 3.5 hours per shift and occasionally lift up to 20 lbs. What you will need to succeed: College education preferred. 1+ year of experience using imaging and indexing systems. Prior work experience in an office environment involving typing and data entry. Proficient in Microsoft Office and Outlook. Precise verbal and written communication skills. Strong attention to detail and accuracy when handling sensitive documents. Effective organizational skills with the ability to multitask in a high-volume, deadline-driven setting. Analytical and problem-solving skills, with adaptability to manage change. Ability to meet physical requirements: standing for extended periods and lifting up to 20 lbs. Preferred: Experience using mailing equipment such as folder inserters and postage meters. Preferred: Familiarity with scanning, indexing, and mail sorting processes. Opportunities for All We are committed to fairly assessing all qualified candidates, regardless of race, color, religion, sex, national origin, age, or disability, while ensuring fair and equitable compensation for all. To participate in the recruitment process, if you require specific accommodations, please do not hesitate to inform us so that we can make the necessary arrangements. We particularly encourage applications from individuals over the age of 40, as well as from veterans and members of the National Guard or reserves, valuing their service and supporting their integration into civilian life. Why Recruit Action? Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.
A leading organization in the insurance industry is seeking a dependable operations professional to support daily mail and fulfillment activities at its Boston headquarters. This is an ideal opportunity for someone looking to gain exposure to the 401K investment space and develop professionally within a structured, process-driven environment. What is in it for you: Fixed salary: Hourly rate of $23.61. 6-month contract (leave coverage). Potential for extension or permanent conversion. Full-time, 40 hours per week. Work arrangement: On-site, 5 days per week. Work hours: 8:00 AM
4:00 PM EST (may shift to 7:30 AM
3:30 PM EST). Join a passionate and inclusive team of professionals. Responsibilities: Handle all incoming and outgoing advisor mail for the U.S. Division Mail Services operation. Sort, prep, scan, and index all incoming documents; ensure accurate and timely distribution. Prepare, sort, and ship outgoing mail and packages through the Fulfilment Center. Maintain strict confidentiality when working with sensitive personally identifiable information (PII). Ensure daily service levels are met in line with internal business unit requirements. Troubleshoot and resolve processing issues, including bulk mail and workflow tracking. Train new staff and participate in cross-training across Imaging, Fulfilment, and Statement teams. Follow in-office protocols, including no mobile phone use while on the floor. Stand for up to 3.5 hours per shift and occasionally lift up to 20 lbs. What you will need to succeed: College education preferred. 1+ year of experience using imaging and indexing systems. Prior work experience in an office environment involving typing and data entry. Proficient in Microsoft Office and Outlook. Precise verbal and written communication skills. Strong attention to detail and accuracy when handling sensitive documents. Effective organizational skills with the ability to multitask in a high-volume, deadline-driven setting. Analytical and problem-solving skills, with adaptability to manage change. Ability to meet physical requirements: standing for extended periods and lifting up to 20 lbs. Preferred: Experience using mailing equipment such as folder inserters and postage meters. Preferred: Familiarity with scanning, indexing, and mail sorting processes. Opportunities for All We are committed to fairly assessing all qualified candidates, regardless of race, color, religion, sex, national origin, age, or disability, while ensuring fair and equitable compensation for all. To participate in the recruitment process, if you require specific accommodations, please do not hesitate to inform us so that we can make the necessary arrangements. We particularly encourage applications from individuals over the age of 40, as well as from veterans and members of the National Guard or reserves, valuing their service and supporting their integration into civilian life. Why Recruit Action? Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.