Hustle Notice Biz
Customer Service Specialist
Location: Columbus, OH Job Type: Full-time Job Summary: We are seeking a motivated and compassionate Customer Service Specialist to join our dynamic team. In this role, you will be the first point of contact for our customers, playing a crucial role in ensuring their satisfaction and loyalty. You will handle a variety of inquiries regarding our products and services, providing timely and effective assistance. Key Responsibilities
Handle customer inquiries via phone, email, and chat in a timely manner Provide accurate information about products and services Resolve customer complaints in a courteous and efficient manner Keep detailed records of customer interactions and transactions Follow up with customers to ensure their issues have been resolved Collaborate with internal teams to enhance the customer experience Skills, Knowledge and Expertise
High school diploma or equivalent required; bachelor's degree preferred Proven experience in a customer service role Strong verbal and written communication skills Ability to multitask and manage time effectively Proficient in using CRM systems and Microsoft Office Suite Strong problem-solving skills and attention to detail Benefits
Competitive salary and performance-based bonuses. Professional development opportunities. Flexible working arrangements. Health, dental, and vision insurance. Paid time off and company-sponsored events. About Hustle Notice Biz: We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake. Our Hiring Process: Stage 1: Applied Stage 2: Review Stage 3: Interview Stage 4: Hired Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.
Location: Columbus, OH Job Type: Full-time Job Summary: We are seeking a motivated and compassionate Customer Service Specialist to join our dynamic team. In this role, you will be the first point of contact for our customers, playing a crucial role in ensuring their satisfaction and loyalty. You will handle a variety of inquiries regarding our products and services, providing timely and effective assistance. Key Responsibilities
Handle customer inquiries via phone, email, and chat in a timely manner Provide accurate information about products and services Resolve customer complaints in a courteous and efficient manner Keep detailed records of customer interactions and transactions Follow up with customers to ensure their issues have been resolved Collaborate with internal teams to enhance the customer experience Skills, Knowledge and Expertise
High school diploma or equivalent required; bachelor's degree preferred Proven experience in a customer service role Strong verbal and written communication skills Ability to multitask and manage time effectively Proficient in using CRM systems and Microsoft Office Suite Strong problem-solving skills and attention to detail Benefits
Competitive salary and performance-based bonuses. Professional development opportunities. Flexible working arrangements. Health, dental, and vision insurance. Paid time off and company-sponsored events. About Hustle Notice Biz: We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake. Our Hiring Process: Stage 1: Applied Stage 2: Review Stage 3: Interview Stage 4: Hired Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.