Seattle Art Museum
Job Title
Oversee all facility physical plant maintenance, operations, engineering, landscaping, office, and environmental services across all sites. Oversee the Facilities, Engineering, and Facilities Operations teams, provide leadership and mentoring to five direct reports. Management & Budget
Oversee strategic and operational planning for the administration of museum facility services. Assure departmental structure, organization, staffing, and systems are strategically and efficiently structured and staffed to best serve museum needs, visitor needs, safety, and meet operational financial guidelines. Ensure procedures are documented, effective, communicated, and implemented consistently throughout the organization. Devise annual operating, compensation, and capital project budgets, monitor and track performance, and adjust as needed. Lead long term, strategic planning for the department. Direct and oversee capital projects and ensure their completion according to plans, specifications, schedules, budgets, and contract terms. Develop, foster, and oversee positive vendor relationships for ongoing contracted services and project specific needs. Coordinate with state, local, and federal agencies governing the operation, licensing, and permitting of all sites. Ensure compliance with State and local building codes. Develop service and operations standards with a focus on consistent superior performance and financial accountability. Facilitate and oversee vendor and contractor RFP and selection process, partnering with legal for the execution of contracts. In partnership with Institutional Giving partners, identify and pursue grant opportunities for capital projects. Lead department in making effective business decisions to achieve target goals, tailor messaging, and maximize efficacy. Oversee departmental projects (long and short-term) to advance initiatives, minimize disruption, and communicate effectively across the institution. Proactively seek opportunities for facilities to improve environmental impacts that meet or exceed regulations on a viable timeline. Mentor direct reports to develop leadership, management, and technical skills appropriate to their responsibilities and professional growth. Safety & Emergency Planning
Acting Safety Officer ensuring compliance with all requisite regulations concerning employee and public health and safety, including appropriate hazardous materials safety measures, and staff training programs. Overseeing the Accident Prevention Program and Safety Committee. In conjunction with the Chief Operating Officer, Chief Marketing Officer, Visitor Experience, HR, and Security implement inclement weather and emergency closure protocols. Assure emergency response protocols and relevant documentation are current, all staff is appropriately trained, and required communications systems are in place. Engineering
In collaboration with the Chief Engineer, review the short and long-term engineering plans and programs for design, construction, maintenance, or alteration of facilities. Ensure long-term viability and operation of all facilities. Proactively propose capital projects on a minimum 5-year horizon to ensure viability of systems and proactive maintenance and replacement. With the Chief Engineer, plan and direct engineering activities for all three sites, including regulation of temperature and humidity to protect the collection, and ensure proper access protocols are in place. With the Chief Engineer ensure appropriate monitoring and preventative maintenance of all equipment, adhering to building compliance and requirements for all sites including fire protection/suppression systems, building automation systems, chillers, etc. Collaborate with internal and external stakeholders towards the successful completion of projects and delivery of day-to-day needs. Facilities Operations
Ensure facilities at all sites are clean, operable, and comfortable for staff and visitors. Plan for long-term office space needs, proposing updates and alterations as needed to achieve organization wide goals. Determine priorities for maintenance and service activities and perform site inspections. Implement and monitor policies and procedures. Oversee all aspects of the ongoing service departments of the organization's facilities, grounds, FF & E, environmental and office services, and fleet vehicles. Oversee facilities event support teams, develop policy, and ensure safety standards are met. Other Duties
Contribute to an institutional focus of delivering exceptional, welcoming, and inclusive customer servicecreating positive, meaningful experiences for all visitors, every time. Participate in institutional learning opportunities to grow our collective understanding and integration of antiracism, cultural competency, and equity values into SAM's work. Required Qualifications
BA/BS or equivalent combination of education and experience. Eight years of facility management and operations management experience, including five years in a people management capacity. Extensive professional experience in the oversight of the facilities, maintenance, and engineering functions in a large institution. Strong project management skills related to complex facilities operations, engineering and construction projects. Experience in managing planning and decision-making processes. Excellent planning, financial management, and organizational skills. Demonstrated ability to establish and maintain effective relationships with executives, management, employees, and the public. Strong track record in exercising sound, timely judgment. Proactive, strategic, and professional verbal and written communication, with an ability to tailor communications according to audience. Strong management and supervisory skills; ability to motivate teams and simultaneously manage several projects. Successfully assess priorities and work well with deadlines, exceptional time management, problem solving, and analytical skills. Highly organized and adept at self-initiation, and working with autonomy. Exercise discretion in maintaining confidentiality of sensitive information. Proficiency in Microsoft Office Suite, Zoom, Asana, Slack and internet-based research. Ability to pass and maintain security background check clearance. Preferred Qualifications
Facilities Management Professional (FMP) or Certified Facility Manager (CFM). Ten years' experience as a senior facilities director or manager. Proficiency with computerized maintenance management systems and building automation systems. Experience in a museum setting. Approach to Work
We come together to contribute our unique talents towards connecting art to life. We take our passion for the arts and personal connections to the mission, and channel it into our employee, visitor, and partner experience. We hold with care our impact on the local community, the arts and culture sector, and beyond. We know we're at our best when we create an inclusive and equitable workplace and museum that reflects our plurality. The following are ways we agree to work together
they play an essential role in fulfilling our mission. Be Accountable:
Our work is ambitious
it requires us to stay organized, hold multiple responsibilities, maintain an eye for the details and the big picture, and consistently deliver exceptional work. We rely on our colleagues when working collaboratively and independently. We practice expert time management, are responsible for our commitments and deadlines, and proactively communicate when we need extra support. We know being accountable matters
it's a commitment to care for everyone we work with. Be Collaborative:
We know that the success of the collective is paramount
we're all working towards a common goal. Our diverse perspectives strengthen our work, so we default to inclusion. We're eager to work in partnership cross functionally and create the space for others to contribute to the work. Cultivate Innovation:
Our success is rooted in the creation and adoption of new ideas that make a positive impact. Change is inevitable, so we stay open to the possibilities that come with it. We bring a commitment to navigating new circumstances with flexibility, adaptability, creativity, and persistence. We're not afraid to meet the moment
taking strategic risks and maximizing resources to create positive change. We lean on each other as we experiment and build new ways of working together. Bring A Learning Mindset:
We know that curiosity and humility are key to our individual and collective growth and ultimately, improving our work. We regularly seek new inputs and perspectives that can expand our thinking. When met with something we don't understand, we remain open to learning from colleagues and our community. Most importantly, when we encounter an inevitable stumble, we seek feedback and reflect on how to learn from the experience. Lift Each Other Up:
We practice helping each other be successful by empowering, supporting, and celebrating the work of our colleagues, teams, and the institution. An optimistic and inspiring attitude makes our work better
for our colleagues, our visitors, and the broader community we're part of. We bring integrity and joy to our interactions with others
centering welcoming, engaging, and inspiring interactions with and within SAM. Work Schedule
This role is typically scheduled to work business hours
Oversee all facility physical plant maintenance, operations, engineering, landscaping, office, and environmental services across all sites. Oversee the Facilities, Engineering, and Facilities Operations teams, provide leadership and mentoring to five direct reports. Management & Budget
Oversee strategic and operational planning for the administration of museum facility services. Assure departmental structure, organization, staffing, and systems are strategically and efficiently structured and staffed to best serve museum needs, visitor needs, safety, and meet operational financial guidelines. Ensure procedures are documented, effective, communicated, and implemented consistently throughout the organization. Devise annual operating, compensation, and capital project budgets, monitor and track performance, and adjust as needed. Lead long term, strategic planning for the department. Direct and oversee capital projects and ensure their completion according to plans, specifications, schedules, budgets, and contract terms. Develop, foster, and oversee positive vendor relationships for ongoing contracted services and project specific needs. Coordinate with state, local, and federal agencies governing the operation, licensing, and permitting of all sites. Ensure compliance with State and local building codes. Develop service and operations standards with a focus on consistent superior performance and financial accountability. Facilitate and oversee vendor and contractor RFP and selection process, partnering with legal for the execution of contracts. In partnership with Institutional Giving partners, identify and pursue grant opportunities for capital projects. Lead department in making effective business decisions to achieve target goals, tailor messaging, and maximize efficacy. Oversee departmental projects (long and short-term) to advance initiatives, minimize disruption, and communicate effectively across the institution. Proactively seek opportunities for facilities to improve environmental impacts that meet or exceed regulations on a viable timeline. Mentor direct reports to develop leadership, management, and technical skills appropriate to their responsibilities and professional growth. Safety & Emergency Planning
Acting Safety Officer ensuring compliance with all requisite regulations concerning employee and public health and safety, including appropriate hazardous materials safety measures, and staff training programs. Overseeing the Accident Prevention Program and Safety Committee. In conjunction with the Chief Operating Officer, Chief Marketing Officer, Visitor Experience, HR, and Security implement inclement weather and emergency closure protocols. Assure emergency response protocols and relevant documentation are current, all staff is appropriately trained, and required communications systems are in place. Engineering
In collaboration with the Chief Engineer, review the short and long-term engineering plans and programs for design, construction, maintenance, or alteration of facilities. Ensure long-term viability and operation of all facilities. Proactively propose capital projects on a minimum 5-year horizon to ensure viability of systems and proactive maintenance and replacement. With the Chief Engineer, plan and direct engineering activities for all three sites, including regulation of temperature and humidity to protect the collection, and ensure proper access protocols are in place. With the Chief Engineer ensure appropriate monitoring and preventative maintenance of all equipment, adhering to building compliance and requirements for all sites including fire protection/suppression systems, building automation systems, chillers, etc. Collaborate with internal and external stakeholders towards the successful completion of projects and delivery of day-to-day needs. Facilities Operations
Ensure facilities at all sites are clean, operable, and comfortable for staff and visitors. Plan for long-term office space needs, proposing updates and alterations as needed to achieve organization wide goals. Determine priorities for maintenance and service activities and perform site inspections. Implement and monitor policies and procedures. Oversee all aspects of the ongoing service departments of the organization's facilities, grounds, FF & E, environmental and office services, and fleet vehicles. Oversee facilities event support teams, develop policy, and ensure safety standards are met. Other Duties
Contribute to an institutional focus of delivering exceptional, welcoming, and inclusive customer servicecreating positive, meaningful experiences for all visitors, every time. Participate in institutional learning opportunities to grow our collective understanding and integration of antiracism, cultural competency, and equity values into SAM's work. Required Qualifications
BA/BS or equivalent combination of education and experience. Eight years of facility management and operations management experience, including five years in a people management capacity. Extensive professional experience in the oversight of the facilities, maintenance, and engineering functions in a large institution. Strong project management skills related to complex facilities operations, engineering and construction projects. Experience in managing planning and decision-making processes. Excellent planning, financial management, and organizational skills. Demonstrated ability to establish and maintain effective relationships with executives, management, employees, and the public. Strong track record in exercising sound, timely judgment. Proactive, strategic, and professional verbal and written communication, with an ability to tailor communications according to audience. Strong management and supervisory skills; ability to motivate teams and simultaneously manage several projects. Successfully assess priorities and work well with deadlines, exceptional time management, problem solving, and analytical skills. Highly organized and adept at self-initiation, and working with autonomy. Exercise discretion in maintaining confidentiality of sensitive information. Proficiency in Microsoft Office Suite, Zoom, Asana, Slack and internet-based research. Ability to pass and maintain security background check clearance. Preferred Qualifications
Facilities Management Professional (FMP) or Certified Facility Manager (CFM). Ten years' experience as a senior facilities director or manager. Proficiency with computerized maintenance management systems and building automation systems. Experience in a museum setting. Approach to Work
We come together to contribute our unique talents towards connecting art to life. We take our passion for the arts and personal connections to the mission, and channel it into our employee, visitor, and partner experience. We hold with care our impact on the local community, the arts and culture sector, and beyond. We know we're at our best when we create an inclusive and equitable workplace and museum that reflects our plurality. The following are ways we agree to work together
they play an essential role in fulfilling our mission. Be Accountable:
Our work is ambitious
it requires us to stay organized, hold multiple responsibilities, maintain an eye for the details and the big picture, and consistently deliver exceptional work. We rely on our colleagues when working collaboratively and independently. We practice expert time management, are responsible for our commitments and deadlines, and proactively communicate when we need extra support. We know being accountable matters
it's a commitment to care for everyone we work with. Be Collaborative:
We know that the success of the collective is paramount
we're all working towards a common goal. Our diverse perspectives strengthen our work, so we default to inclusion. We're eager to work in partnership cross functionally and create the space for others to contribute to the work. Cultivate Innovation:
Our success is rooted in the creation and adoption of new ideas that make a positive impact. Change is inevitable, so we stay open to the possibilities that come with it. We bring a commitment to navigating new circumstances with flexibility, adaptability, creativity, and persistence. We're not afraid to meet the moment
taking strategic risks and maximizing resources to create positive change. We lean on each other as we experiment and build new ways of working together. Bring A Learning Mindset:
We know that curiosity and humility are key to our individual and collective growth and ultimately, improving our work. We regularly seek new inputs and perspectives that can expand our thinking. When met with something we don't understand, we remain open to learning from colleagues and our community. Most importantly, when we encounter an inevitable stumble, we seek feedback and reflect on how to learn from the experience. Lift Each Other Up:
We practice helping each other be successful by empowering, supporting, and celebrating the work of our colleagues, teams, and the institution. An optimistic and inspiring attitude makes our work better
for our colleagues, our visitors, and the broader community we're part of. We bring integrity and joy to our interactions with others
centering welcoming, engaging, and inspiring interactions with and within SAM. Work Schedule
This role is typically scheduled to work business hours