Seattle Art Museum
Facilities Operations Manager, Full Time Join to apply for the
Facilities Operations Manager, Full Time
role at
Seattle Art Museum Facilities Operations Manager, Full Time 4 days ago Be among the first 25 applicants Join to apply for the
Facilities Operations Manager, Full Time
role at
Seattle Art Museum ESSENTIAL DUTIES
Check out the role overview below If you are confident you have got the right skills and experience, apply today.
Responsible for managing the daily environmental, office, and event support operations for the interior and exterior of facilities across all sites. Oversee the Office Services, Environmental Services, and Event Support teams, provide leadership and mentoring to three direct reports: Facilities Operations Assistant Manager, Facilities Operations Lead, and Facilities Operations Associate.
Responsible for the implementation of Office Services, Environmental Services, and Event Support work across all sites Oversee a 24/7 operation that works in three shifts, 1 st (Day Shift), 2 nd , and 3 rd (Overnight Shift) Plan, organize, and communicate staff work schedules and projects Evaluate progress of work for completeness, accuracy, and conformance to standards and specifications with ongoing review and shift audits Work with Director of Facilities to determine priorities for maintenance and service activities Perform periodic site visits with Director of Facilities Supervise Office Services and Environmental Services and Event Support staff across all sites and shifts Schedule and oversee contracted services for office services, building maintenance, and environmental services, including pest control, paint contractors, and exterior upkeep third party vendors Inspect contracted maintenance work for conformance with plan agreements and resolve disputes between the department and contractors As needed, personally performing any of the Facilities, Office Services, and Environmental Services duties Partner with supervisor on office space planning needs Inspect appearance and cleanliness of areas after job completion Repair and maintain Facilities FF&E, custodial equipment, and maintain stock of parts Develop cleaning equipment service requirements and plans Contribute to the establishment of service and operations standards with a focus on consistent superior performance a nd cross-functional collaboration Work with colleagues to make effective business decisions to achieve goals and maximize efficacy Collaborate with internal and external stakeholders towards the successful completion of projects and delivery of day-to-day needs Implement and monitor policies and procedures Provide technical assistance and training to staff Perform annual performance dialogues as well as coaching, training, and opportunities for growth ESSENTIAL DUTIES
Responsible for managing the daily environmental, office, and event support operations for the interior and exterior of facilities across all sites. Oversee the Office Services, Environmental Services, and Event Support teams, provide leadership and mentoring to three direct reports: Facilities Operations Assistant Manager, Facilities Operations Lead, and Facilities Operations Associate.
Responsibilities will include the following, but are not limited to: General Management – 85%
Responsible for the implementation of Office Services, Environmental Services, and Event Support work across all sites Oversee a 24/7 operation that works in three shifts, 1 st (Day Shift), 2 nd , and 3 rd (Overnight Shift) Plan, organize, and communicate staff work schedules and projects Evaluate progress of work for completeness, accuracy, and conformance to standards and specifications with ongoing review and shift audits Work with Director of Facilities to determine priorities for maintenance and service activities Perform periodic site visits with Director of Facilities Supervise Office Services and Environmental Services and Event Support staff across all sites and shifts Schedule and oversee contracted services for office services, building maintenance, and environmental services, including pest control, paint contractors, and exterior upkeep third party vendors Inspect contracted maintenance work for conformance with plan agreements and resolve disputes between the department and contractors As needed, personally performing any of the Facilities, Office Services, and Environmental Services duties Partner with supervisor on office space planning needs Inspect appearance and cleanliness of areas after job completion Repair and maintain Facilities FF&E, custodial equipment, and maintain stock of parts Develop cleaning equipment service requirements and plans Contribute to the establishment of service and operations standards with a focus on consistent superior performance a nd cross-functional collaboration Work with colleagues to make effective business decisions to achieve goals and maximize efficacy Collaborate with internal and external stakeholders towards the successful completion of projects and delivery of day-to-day needs Implement and monitor policies and procedures Provide technical assistance and training to staff Perform annual performance dialogues as well as coaching, training, and opportunities for growth Budgeting – 10%
Participate in annual operating and capital budget processes, including five-year projections Prepare and administer the department budget in assigned area of responsibility Workforce planning and annual staff requirements Other Duties – 5 %
Contribute to an institutional focus of delivering exceptional, welcoming, and inclusive customer service—creating positive, meaningful experiences for all visitors, every time Participate in institutional learning opportunities to grow our collective understanding and integration of antiracism, cultural competency, and equity values into SAM’s work
WE ARE LOOKING FOR
Required Qualifications
High School Diploma or the equivalent combination of education and experience Five years’ relevant experience in facilities operations and environmental services, including three years in a people management capacity Orientation towards customer service Working knowledge of cleaning and maintaining finishes and furnishings, including chemical treatment Ability to maintain and operate environmental services equipment Environmental services and housekeeping skills Experience planning, organizing and managing proactive, reactive, and preventative maintenance programs in a large commercial or institutional setting Experience in managing planning and decision-making processes Be proficient in, or willing to train in First Aid, AED and CPR Ability to write clear and understandable maintenance task procedures Experience in managing vendors and outsourced relationships Ability to exercise sound judgment and common sense in handling emergencies Strong project management skills related to complex facilities operations Excellent planning, financial management, and organizational skills Demonstrated ability to establish and maintain effective relationships with executives, management, employees, and the public Strong track record in exercising sound, timely judgment Proactive, strategic, and professionalverbal and written communication, with an ability to tailor communications according to audience Strong management and supervisory skills; ability to motivate teams and simultaneously manage several projects Successfully assess priorities and work well with deadlines, exceptional time management, problem solving, and analytical skills Highly organized, adept at self-initiation and working with autonomy Exercise discretion in maintaining confidentiality of sensitive information Proficiency in Microsoft Office Suite, Zoom, Asana, Slack and internet-based research Ability to pass and maintain security background check clearance Preferred Qualifications
Associates degree or other advanced educational credentials Experience in a cultural institution or museum Knowledge of minor electrical, mechanical, and plumbing repair work
APPROACH TO WORK We come together to contribute our unique talents towards connecting art to life. We take our passion for the arts and personal connections to the mission, and channel it into our employee, visitor, and partner experience. We hold with care our impact on the local community, the arts and culture sector, and beyond. We know we’re at our best when we create an inclusive and equitable workplace and museum that reflects our plurality. The following are ways we agree to work together – they play an essential role in fulfilling our mission. Be Accountable
: Our work is ambitious – it requires us to stay organized, hold multiple responsibilities, maintain an eye for the details and the big picture, and consistently deliver exceptional work. We rely on our colleagues when working collaboratively and independently. We practice expert time management, are responsible for our commitments and deadlines, and proactively communicate when we need extra support. We know being accountable matters – it’s a commitment to care for everyone we work with.
Be Collaborative
: We know that the success of the collective is paramount – we’re all working towards a common goal. Our diverse perspectives strengthen our work, so we default to inclusion. We’re eager to work in partnership cross functionally and create the space for others to contribute to the work.
Cultivate Innovation
: Our success is rooted in the creation and adoption of new ideas that make a positive impact. Change is inevitable, so we stay open to the possibilities that come with it. We bring a commitment to navigating new circumstances with flexibility, adaptability, creativity, and persistence. We’re not afraid to meet the moment – taking strategic risks and maximizing resources to create positive change. We lean on each other as we experiment and build new ways of working together.
Bring A Learning Mindset
: We know that curiosity and humility are key to our individual and collective growth and ultimately, improving our work. We regularly seek new inputs and perspectives that can expand our thinking. When met with something we don’t understand, we remain open to learning from colleagues and our community. Most importantly, when we encounter an inevitable stumble, we seek feedback and reflect on how to learn from the experience.
Lift Each Other Up
: We practice helping each other be successful by empowering, supporting, and celebrating the work of our colleagues, teams, and the institution. An optimistic and inspiring attitude makes our work better – for our colleagues, our visitors, and the broader community we’re part of. We bring integrity and joy to our interactions with others – centering welcoming, engaging, and inspiring interactions with and within SAM .
WORK SCHEDULE
This role is typically scheduled to work business hours Tuesday - Saturday . However, the needs of this role require participation in on-call scheduling and a willingness to work a flexible schedule in support of the department or organization as self-directed or directed by your supervisor. Please connect with your Recruiter or Manager for more information about SAM’s current hybrid work policy and expectations. SAM’s hybrid work policy is subject to change.
COMPENSATION: $80,450 - $84,700
WORK CONDITIONS
Exposure: Work areas are primarily inside, in a climate-controlled environment with moderate background noise. Workspaces may include outdoor areas. Position involves working with hazardous chemicals and cleaning agents.
Stationary Work: Approximately 60 % of time is spent stationary while working at a desk. Balance of time (approximately 40 %) is spent moving around the work area. Occasional extended periods of standing may be required when assisting at Museum events.
Communication: Clear and effective verbal and written communication in English with trustees, the public, and co-workers is necessary.
Vision: Ability to effectively use a computer screen and interpret printed materials, memos and other appropriate paperwork.
Office Work: Ability to effectively and regularly operate a computer, keyboard, telephone, and other office productivity machinery, such as copy machines and printers, and ability to inspect, prepare and use paperwork, files, equipment, and supplies is necessary.
Lifting/Carrying/Pushing/Pulling: Ability to transport up to twenty-five (25) pounds of equipment and supplies.
ACCOMMODATION
The Seattle Art Museum will consider reasonable accommodations for employees with disabilities to perform the essential functions/duties of this position. If you would like to request a reasonable accommodation to best enable your success in the role, please discuss this possibility with a member of our HR team at hr@seattleartmuseum.org.
Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionSales, General Business, and Education IndustriesWireless Services, Telecommunications, and Communications Equipment Manufacturing Referrals increase your chances of interviewing at Seattle Art Museum by 2x Get notified about new Facilities Operations Manager jobs in
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Facilities Operations Manager, Full Time
role at
Seattle Art Museum Facilities Operations Manager, Full Time 4 days ago Be among the first 25 applicants Join to apply for the
Facilities Operations Manager, Full Time
role at
Seattle Art Museum ESSENTIAL DUTIES
Check out the role overview below If you are confident you have got the right skills and experience, apply today.
Responsible for managing the daily environmental, office, and event support operations for the interior and exterior of facilities across all sites. Oversee the Office Services, Environmental Services, and Event Support teams, provide leadership and mentoring to three direct reports: Facilities Operations Assistant Manager, Facilities Operations Lead, and Facilities Operations Associate.
Responsible for the implementation of Office Services, Environmental Services, and Event Support work across all sites Oversee a 24/7 operation that works in three shifts, 1 st (Day Shift), 2 nd , and 3 rd (Overnight Shift) Plan, organize, and communicate staff work schedules and projects Evaluate progress of work for completeness, accuracy, and conformance to standards and specifications with ongoing review and shift audits Work with Director of Facilities to determine priorities for maintenance and service activities Perform periodic site visits with Director of Facilities Supervise Office Services and Environmental Services and Event Support staff across all sites and shifts Schedule and oversee contracted services for office services, building maintenance, and environmental services, including pest control, paint contractors, and exterior upkeep third party vendors Inspect contracted maintenance work for conformance with plan agreements and resolve disputes between the department and contractors As needed, personally performing any of the Facilities, Office Services, and Environmental Services duties Partner with supervisor on office space planning needs Inspect appearance and cleanliness of areas after job completion Repair and maintain Facilities FF&E, custodial equipment, and maintain stock of parts Develop cleaning equipment service requirements and plans Contribute to the establishment of service and operations standards with a focus on consistent superior performance a nd cross-functional collaboration Work with colleagues to make effective business decisions to achieve goals and maximize efficacy Collaborate with internal and external stakeholders towards the successful completion of projects and delivery of day-to-day needs Implement and monitor policies and procedures Provide technical assistance and training to staff Perform annual performance dialogues as well as coaching, training, and opportunities for growth ESSENTIAL DUTIES
Responsible for managing the daily environmental, office, and event support operations for the interior and exterior of facilities across all sites. Oversee the Office Services, Environmental Services, and Event Support teams, provide leadership and mentoring to three direct reports: Facilities Operations Assistant Manager, Facilities Operations Lead, and Facilities Operations Associate.
Responsibilities will include the following, but are not limited to: General Management – 85%
Responsible for the implementation of Office Services, Environmental Services, and Event Support work across all sites Oversee a 24/7 operation that works in three shifts, 1 st (Day Shift), 2 nd , and 3 rd (Overnight Shift) Plan, organize, and communicate staff work schedules and projects Evaluate progress of work for completeness, accuracy, and conformance to standards and specifications with ongoing review and shift audits Work with Director of Facilities to determine priorities for maintenance and service activities Perform periodic site visits with Director of Facilities Supervise Office Services and Environmental Services and Event Support staff across all sites and shifts Schedule and oversee contracted services for office services, building maintenance, and environmental services, including pest control, paint contractors, and exterior upkeep third party vendors Inspect contracted maintenance work for conformance with plan agreements and resolve disputes between the department and contractors As needed, personally performing any of the Facilities, Office Services, and Environmental Services duties Partner with supervisor on office space planning needs Inspect appearance and cleanliness of areas after job completion Repair and maintain Facilities FF&E, custodial equipment, and maintain stock of parts Develop cleaning equipment service requirements and plans Contribute to the establishment of service and operations standards with a focus on consistent superior performance a nd cross-functional collaboration Work with colleagues to make effective business decisions to achieve goals and maximize efficacy Collaborate with internal and external stakeholders towards the successful completion of projects and delivery of day-to-day needs Implement and monitor policies and procedures Provide technical assistance and training to staff Perform annual performance dialogues as well as coaching, training, and opportunities for growth Budgeting – 10%
Participate in annual operating and capital budget processes, including five-year projections Prepare and administer the department budget in assigned area of responsibility Workforce planning and annual staff requirements Other Duties – 5 %
Contribute to an institutional focus of delivering exceptional, welcoming, and inclusive customer service—creating positive, meaningful experiences for all visitors, every time Participate in institutional learning opportunities to grow our collective understanding and integration of antiracism, cultural competency, and equity values into SAM’s work
WE ARE LOOKING FOR
Required Qualifications
High School Diploma or the equivalent combination of education and experience Five years’ relevant experience in facilities operations and environmental services, including three years in a people management capacity Orientation towards customer service Working knowledge of cleaning and maintaining finishes and furnishings, including chemical treatment Ability to maintain and operate environmental services equipment Environmental services and housekeeping skills Experience planning, organizing and managing proactive, reactive, and preventative maintenance programs in a large commercial or institutional setting Experience in managing planning and decision-making processes Be proficient in, or willing to train in First Aid, AED and CPR Ability to write clear and understandable maintenance task procedures Experience in managing vendors and outsourced relationships Ability to exercise sound judgment and common sense in handling emergencies Strong project management skills related to complex facilities operations Excellent planning, financial management, and organizational skills Demonstrated ability to establish and maintain effective relationships with executives, management, employees, and the public Strong track record in exercising sound, timely judgment Proactive, strategic, and professionalverbal and written communication, with an ability to tailor communications according to audience Strong management and supervisory skills; ability to motivate teams and simultaneously manage several projects Successfully assess priorities and work well with deadlines, exceptional time management, problem solving, and analytical skills Highly organized, adept at self-initiation and working with autonomy Exercise discretion in maintaining confidentiality of sensitive information Proficiency in Microsoft Office Suite, Zoom, Asana, Slack and internet-based research Ability to pass and maintain security background check clearance Preferred Qualifications
Associates degree or other advanced educational credentials Experience in a cultural institution or museum Knowledge of minor electrical, mechanical, and plumbing repair work
APPROACH TO WORK We come together to contribute our unique talents towards connecting art to life. We take our passion for the arts and personal connections to the mission, and channel it into our employee, visitor, and partner experience. We hold with care our impact on the local community, the arts and culture sector, and beyond. We know we’re at our best when we create an inclusive and equitable workplace and museum that reflects our plurality. The following are ways we agree to work together – they play an essential role in fulfilling our mission. Be Accountable
: Our work is ambitious – it requires us to stay organized, hold multiple responsibilities, maintain an eye for the details and the big picture, and consistently deliver exceptional work. We rely on our colleagues when working collaboratively and independently. We practice expert time management, are responsible for our commitments and deadlines, and proactively communicate when we need extra support. We know being accountable matters – it’s a commitment to care for everyone we work with.
Be Collaborative
: We know that the success of the collective is paramount – we’re all working towards a common goal. Our diverse perspectives strengthen our work, so we default to inclusion. We’re eager to work in partnership cross functionally and create the space for others to contribute to the work.
Cultivate Innovation
: Our success is rooted in the creation and adoption of new ideas that make a positive impact. Change is inevitable, so we stay open to the possibilities that come with it. We bring a commitment to navigating new circumstances with flexibility, adaptability, creativity, and persistence. We’re not afraid to meet the moment – taking strategic risks and maximizing resources to create positive change. We lean on each other as we experiment and build new ways of working together.
Bring A Learning Mindset
: We know that curiosity and humility are key to our individual and collective growth and ultimately, improving our work. We regularly seek new inputs and perspectives that can expand our thinking. When met with something we don’t understand, we remain open to learning from colleagues and our community. Most importantly, when we encounter an inevitable stumble, we seek feedback and reflect on how to learn from the experience.
Lift Each Other Up
: We practice helping each other be successful by empowering, supporting, and celebrating the work of our colleagues, teams, and the institution. An optimistic and inspiring attitude makes our work better – for our colleagues, our visitors, and the broader community we’re part of. We bring integrity and joy to our interactions with others – centering welcoming, engaging, and inspiring interactions with and within SAM .
WORK SCHEDULE
This role is typically scheduled to work business hours Tuesday - Saturday . However, the needs of this role require participation in on-call scheduling and a willingness to work a flexible schedule in support of the department or organization as self-directed or directed by your supervisor. Please connect with your Recruiter or Manager for more information about SAM’s current hybrid work policy and expectations. SAM’s hybrid work policy is subject to change.
COMPENSATION: $80,450 - $84,700
WORK CONDITIONS
Exposure: Work areas are primarily inside, in a climate-controlled environment with moderate background noise. Workspaces may include outdoor areas. Position involves working with hazardous chemicals and cleaning agents.
Stationary Work: Approximately 60 % of time is spent stationary while working at a desk. Balance of time (approximately 40 %) is spent moving around the work area. Occasional extended periods of standing may be required when assisting at Museum events.
Communication: Clear and effective verbal and written communication in English with trustees, the public, and co-workers is necessary.
Vision: Ability to effectively use a computer screen and interpret printed materials, memos and other appropriate paperwork.
Office Work: Ability to effectively and regularly operate a computer, keyboard, telephone, and other office productivity machinery, such as copy machines and printers, and ability to inspect, prepare and use paperwork, files, equipment, and supplies is necessary.
Lifting/Carrying/Pushing/Pulling: Ability to transport up to twenty-five (25) pounds of equipment and supplies.
ACCOMMODATION
The Seattle Art Museum will consider reasonable accommodations for employees with disabilities to perform the essential functions/duties of this position. If you would like to request a reasonable accommodation to best enable your success in the role, please discuss this possibility with a member of our HR team at hr@seattleartmuseum.org.
Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionSales, General Business, and Education IndustriesWireless Services, Telecommunications, and Communications Equipment Manufacturing Referrals increase your chances of interviewing at Seattle Art Museum by 2x Get notified about new Facilities Operations Manager jobs in
Seattle, WA . Seattle, WA $162,950.00-$171,500.00 4 days ago Seattle, WA $162,950.00-$171,500.00 7 hours ago Seattle, WA $10,250.00-$11,250.00 2 weeks ago Seattle, WA $54,000.00-$81,000.00 2 weeks ago Seattle, WA $150,000.00-$188,000.00 2 weeks ago Greater Seattle Area $115,000.00-$130,000.00 3 weeks ago senior operations manager - Starbucks Reserve - Seattle, WA Seattle, WA $108,900.00-$163,500.00 1 week ago Senior Construction Manager, SEABEL, GREF – Workplace Design & Construction (WD&C) Seattle, WA $81,200.00-$181,600.00 1 week ago Tacoma, WA $125,010.00-$144,456.00 2 weeks ago Senior Construction Manager, SEABEL, GREF – Workplace Design & Construction (WD&C) Seattle, WA $81,200.00-$181,600.00 1 week ago Manager, Aviation Facilities & Infrastructure - Structural Seattle, WA $167,608.00-$226,763.00 4 days ago Tacoma, WA $83,000.00-$124,000.00 5 days ago Program Manager- Senior Reliability, Maintenance, and Engineering (RME) Planner, Global Planning Team SeaTac, WA $100,150.00-$150,250.00 6 days ago Sr Manager, Program Management, Maintenance Process, Middle Mile Fleet Management, Strategy and Process Bellevue, WA $136,200.00-$225,200.00 2 weeks ago SAP - Plant Maintenance - Asset Manager - EAM - Manager - Consulting - Location OPENTechnical Infrastructure Program Manager, HVAC Design & Maintenance, Global Energy InfrastructureGUCCI Operations Controller - The Shops at The Bravern, SeattleAdministrative Services Manager B – Corrections EducationAdministrative Services Manager B - Corrections Education (C) Seattle, WA $8,796.00-$10,760.00 1 week ago Finance Program Manager - Finance Operations Seattle, WA $81,100.00-$106,500.00 1 week ago Greater Seattle Area $116,058.48-$142,665.60 2 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr