Silgan Holdings
Join Our Team as a Customer Account Specialist
What We Offer You: Full time, on site position based in Waukesha, WI. Excellent pay that reflects your experience and skills. Comprehensive medical, dental, vision, and wellness benefits. Access to virtual healthcare through our telemedicine program. Optional wellness programs, including pet insurance and chronic condition support. 401k retirement savings plan with a 6 percent dollar for dollar employer match. 15 paid vacation days and 10 holidays annually. Tuition assistance and career development opportunities. We celebrate our successes with catered lunches, monthly birthdays, site fun days, and more. A stable, inclusive, and goal oriented workplace in the manufacturing industry. What You'll Do: Carefully listen to and acknowledge customer inquiries and requests, communicate courteously and succinctly, build and maintain strong relationships. Work with Silgan's customers and our internal team to successfully identify current and future needs. Process orders, maintain forecasts, and assist the product flow through the supply chain from our warehouse to our customers. Act as the key point of contact, communicating effectively and proactively with internal and external customers for all matters. Problem solve order fulfillment concerns. Organize, review, and report data. Monitor customer accounts and help our accounts payable and accounts receivable teams ensure payments are timely. What You Need To Have: Associate degree and 1 year of work experience or High School diploma and 2 years of experience. Experience should be related to customer service or inside sales. Effective communication, time management, and problem-solving skills. Passion for teamwork and achieving common goals. Intermediate to advanced Microsoft Office skills, such as Microsoft Word, Excel, and PowerPoint. Who We Are: America's largest metal food packaging producer. A company that strives toward sustainability by reducing our carbon footprint, selecting like-minded suppliers, and providing recyclable products. Apply Now and work at our new location, 21027 Crossroads Circle, in Waukesha, WI.
What We Offer You: Full time, on site position based in Waukesha, WI. Excellent pay that reflects your experience and skills. Comprehensive medical, dental, vision, and wellness benefits. Access to virtual healthcare through our telemedicine program. Optional wellness programs, including pet insurance and chronic condition support. 401k retirement savings plan with a 6 percent dollar for dollar employer match. 15 paid vacation days and 10 holidays annually. Tuition assistance and career development opportunities. We celebrate our successes with catered lunches, monthly birthdays, site fun days, and more. A stable, inclusive, and goal oriented workplace in the manufacturing industry. What You'll Do: Carefully listen to and acknowledge customer inquiries and requests, communicate courteously and succinctly, build and maintain strong relationships. Work with Silgan's customers and our internal team to successfully identify current and future needs. Process orders, maintain forecasts, and assist the product flow through the supply chain from our warehouse to our customers. Act as the key point of contact, communicating effectively and proactively with internal and external customers for all matters. Problem solve order fulfillment concerns. Organize, review, and report data. Monitor customer accounts and help our accounts payable and accounts receivable teams ensure payments are timely. What You Need To Have: Associate degree and 1 year of work experience or High School diploma and 2 years of experience. Experience should be related to customer service or inside sales. Effective communication, time management, and problem-solving skills. Passion for teamwork and achieving common goals. Intermediate to advanced Microsoft Office skills, such as Microsoft Word, Excel, and PowerPoint. Who We Are: America's largest metal food packaging producer. A company that strives toward sustainability by reducing our carbon footprint, selecting like-minded suppliers, and providing recyclable products. Apply Now and work at our new location, 21027 Crossroads Circle, in Waukesha, WI.