Acadia Healthcare
Intake Specialist Full Time Mon-Fri
Acadia Healthcare, Kerrville, Texas, United States, 78028
Intake Specialist
Starlite Recovery Center is seeking an Intake Specialist to join our team! Starlite Recovery Center has been treating individuals with Substance Use Disorder for over 67 years. Starlite Recovery Center is located in the Hill Country, approximately 20 minutes southeast of Kerrville, and approximately 30 minutes northwest of Boerne, Texas. The Intake Specialist is responsible for the intake process at the facility. Liaises with remote admissions to team. Establishes professional rapport with client to ensure that they feel welcomed upon arrival. Supports client arrival process, including initial assessment process, searching the client's belongings/person for prohibited items, and orienting the client to the facility. Ensures required documentation/paperwork is completed and maintained. Essential Functions: Liaise with client/family of potential admissions to address any questions, concerns, etc. Coordinate facility tours with clients and families who are potential admissions. Interface with remote admissions team and on-site clinical team for necessary approvals, plan for client arrival, including travel arrangements as applicable. Establishes professional rapport with client to ensure that they feel welcomed upon arrival. Supports arrival process including coordinating assessment/bed placement process, searches of client belongings/person for prohibited items. Orients client to the facility/milieu. Liaises with direct care/nursing/clinical team to ensure client is set-up with a treatment plan/schedule as needed. Ensures intake paperwork is completed in a timely fashion and documentation is maintained as required. May discuss client's financial responsibility and take payment as applicable. Provides exceptional customer service in line with Acadia Healthcare standards. Education/Experience/Skill Requirements: High-school diploma, GED, or equivalent. 1
2 years of experience in a patient care environment in a substance use/behavioral health setting, is preferred. Must have excellent communication and customer service skills, and an ability to use required computer programs. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.
Starlite Recovery Center is seeking an Intake Specialist to join our team! Starlite Recovery Center has been treating individuals with Substance Use Disorder for over 67 years. Starlite Recovery Center is located in the Hill Country, approximately 20 minutes southeast of Kerrville, and approximately 30 minutes northwest of Boerne, Texas. The Intake Specialist is responsible for the intake process at the facility. Liaises with remote admissions to team. Establishes professional rapport with client to ensure that they feel welcomed upon arrival. Supports client arrival process, including initial assessment process, searching the client's belongings/person for prohibited items, and orienting the client to the facility. Ensures required documentation/paperwork is completed and maintained. Essential Functions: Liaise with client/family of potential admissions to address any questions, concerns, etc. Coordinate facility tours with clients and families who are potential admissions. Interface with remote admissions team and on-site clinical team for necessary approvals, plan for client arrival, including travel arrangements as applicable. Establishes professional rapport with client to ensure that they feel welcomed upon arrival. Supports arrival process including coordinating assessment/bed placement process, searches of client belongings/person for prohibited items. Orients client to the facility/milieu. Liaises with direct care/nursing/clinical team to ensure client is set-up with a treatment plan/schedule as needed. Ensures intake paperwork is completed in a timely fashion and documentation is maintained as required. May discuss client's financial responsibility and take payment as applicable. Provides exceptional customer service in line with Acadia Healthcare standards. Education/Experience/Skill Requirements: High-school diploma, GED, or equivalent. 1
2 years of experience in a patient care environment in a substance use/behavioral health setting, is preferred. Must have excellent communication and customer service skills, and an ability to use required computer programs. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.