Pernod Ricard
Tavern Manager
Where Conviviality is at work. North American Distillers (NADL) is where we manufacture our award-winning American Whiskeys such as Jefferson's, Rabbit Hole, TX Whiskey, Skrewball, and Smooth Ambler. NADL is part of Pernod Ricard, a global premium spirits and wine company. We're the team behind leading brands such as ABSOLUT Vodka, Jameson Irish Whiskey, Malibu, Kahla Liqueur, and The Glenlivet Scotch whiskey, as well as many more superior wines and exquisite champagnes! Working at NADL is all about igniting conviviality in all that we do. Derived from the French word, convivialitit means human connection, authenticity, friendly, and jovial. Conviviality is energy and spirit with a splash of je ne sais quoi and is a core philosophy around how we live and work at Pernod Ricard. Guided by our 4 core values: (1) grounded in the real; (2) fiercely authentic; (3) passion for challenge; and (4) connected beyond borders; we are team players, dream makers, trailblazers, movers and (cocktail) shakers. We have a passion for living life to the fullest, making new friends every day, and realizing our potential as people and as a business! TX Whiskey Ranch & Pernod Ricard are seeking qualified candidates for the position of Tavern Manager. This person will report directly to the company's Brand Home Director and will play a key role in the company by offering the highest level of customer care, experiences & innovative cocktails to all our guests, clients & internal teams. Job Responsibilities Manage the day-to-day operations of the TX Tavern. Oversee mixology, cocktail innovation & batching of all cocktails for both internal and external events. Manage bar team including hiring, training, payroll & scheduling of all part-time bartenders. Utilize the point-of-sale system and bar management platforms to ensure a high level of service and smooth employee usage. Assist in the care of TX VIP members by offering top notch service and cocktail menus. Manage inventory, ordering supplies & cost management of cocktails and ingredients needed. Track all customer behavior and sales to work with both Accounting & Brand Home Director on long range planning, budget formation, cost analysis, and trends. Daily, Monthly & Annual budget, sales & cash reconciliation. Assist in tour tastings, tour script formation & train internal employees on offerings and tasting notes. Lead external facing cocktail classes, tasting tables & TX experience offerings. Ensure consistent high levels of customer satisfaction through customer care, product & company knowledge. Give detailed full distillery tours to all guests & clients where needed. Ensure that all health code permits are up to date, that employees are all TABC certified, and that the Tavern maintains a high level of clean, safe & responsible service. Work all TX branded experiences as 'Manager on Duty' as needed including help with guest check-in, tour check-in, retail sales & client relations. Collaborate with the team on the formation of a new VIP Membership program, reserved seating, and golf activations to elevate our experience offerings. Qualifications Bachelor's degree is strongly preferred. 5+ years of Hospitality experience or Bar management required. 3+ years of Craft Cocktail experience in a high-volume setting. High level of customer service experience. Effective in problem solving. Excellent verbal and written communication. Advanced computer & MS Office Suite skills. Ability to work nights, weekends and holidays as needed. Personal Attributes High degree of integrity, accuracy, attention to detail, reliability, and commitment to consistently meeting deadlines. Excitement for working in a fast paced, entrepreneurial environment with high level of ambiguity and change. Self-starter, team-player and relationship-builder.
Where Conviviality is at work. North American Distillers (NADL) is where we manufacture our award-winning American Whiskeys such as Jefferson's, Rabbit Hole, TX Whiskey, Skrewball, and Smooth Ambler. NADL is part of Pernod Ricard, a global premium spirits and wine company. We're the team behind leading brands such as ABSOLUT Vodka, Jameson Irish Whiskey, Malibu, Kahla Liqueur, and The Glenlivet Scotch whiskey, as well as many more superior wines and exquisite champagnes! Working at NADL is all about igniting conviviality in all that we do. Derived from the French word, convivialitit means human connection, authenticity, friendly, and jovial. Conviviality is energy and spirit with a splash of je ne sais quoi and is a core philosophy around how we live and work at Pernod Ricard. Guided by our 4 core values: (1) grounded in the real; (2) fiercely authentic; (3) passion for challenge; and (4) connected beyond borders; we are team players, dream makers, trailblazers, movers and (cocktail) shakers. We have a passion for living life to the fullest, making new friends every day, and realizing our potential as people and as a business! TX Whiskey Ranch & Pernod Ricard are seeking qualified candidates for the position of Tavern Manager. This person will report directly to the company's Brand Home Director and will play a key role in the company by offering the highest level of customer care, experiences & innovative cocktails to all our guests, clients & internal teams. Job Responsibilities Manage the day-to-day operations of the TX Tavern. Oversee mixology, cocktail innovation & batching of all cocktails for both internal and external events. Manage bar team including hiring, training, payroll & scheduling of all part-time bartenders. Utilize the point-of-sale system and bar management platforms to ensure a high level of service and smooth employee usage. Assist in the care of TX VIP members by offering top notch service and cocktail menus. Manage inventory, ordering supplies & cost management of cocktails and ingredients needed. Track all customer behavior and sales to work with both Accounting & Brand Home Director on long range planning, budget formation, cost analysis, and trends. Daily, Monthly & Annual budget, sales & cash reconciliation. Assist in tour tastings, tour script formation & train internal employees on offerings and tasting notes. Lead external facing cocktail classes, tasting tables & TX experience offerings. Ensure consistent high levels of customer satisfaction through customer care, product & company knowledge. Give detailed full distillery tours to all guests & clients where needed. Ensure that all health code permits are up to date, that employees are all TABC certified, and that the Tavern maintains a high level of clean, safe & responsible service. Work all TX branded experiences as 'Manager on Duty' as needed including help with guest check-in, tour check-in, retail sales & client relations. Collaborate with the team on the formation of a new VIP Membership program, reserved seating, and golf activations to elevate our experience offerings. Qualifications Bachelor's degree is strongly preferred. 5+ years of Hospitality experience or Bar management required. 3+ years of Craft Cocktail experience in a high-volume setting. High level of customer service experience. Effective in problem solving. Excellent verbal and written communication. Advanced computer & MS Office Suite skills. Ability to work nights, weekends and holidays as needed. Personal Attributes High degree of integrity, accuracy, attention to detail, reliability, and commitment to consistently meeting deadlines. Excitement for working in a fast paced, entrepreneurial environment with high level of ambiguity and change. Self-starter, team-player and relationship-builder.