Shelter House
Director Of People & Culture
Title: Director of People & Culture Level: Director Department: Administration Reports to: Chief Executive Officer Salary: $85K to $95K Location: Fairfax, VA FLSA Status: Full-Time, Exempt About Us Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County. Since the organization's inception, we have adapted and grown to meet community needs, all while working in partnership with government and private partners and community members. Today, Shelter House is a successful and reputable organization of over 100 employees committed to preventing and ending homelessness and domestic violence. In the last year, our compassionate team of individuals changed the lives of nearly 2,000 individuals, half of which were children. Our Culture is built from our Core Values of Inclusivity, Collaboration, Accountability, Respect, and Empowerment (iC.A.R.E.) About The Role
The Director of People and Culture is a key business partner to Shelter House's leadership, playing a central role in aligning people practices with organizational goals and mission impact. As a trusted advisor to the Executive Team, Program Directors, and People & Culture staff, this role ensures HR practices are not only operationally sound but also responsive to the needs of a dynamic, mission-driven organization. The Director champions a values-based, inclusive workplace culture while providing hands-on leadership in human resources functions that directly support Shelter House's service delivery. Reporting to the CEO, the Director will collaborate across departments to drive workforce development, navigate organizational change, and support leaders in managing performance, employee relations, and engagement. This role oversees critical functions including compliance, benefits administration, retention, talent acquisition, onboarding, training and development, leadership development, DEI initiatives, and continuous improvement of HR systems and policies. The Director brings a collaborative, solutions-oriented approach to help leaders make informed people decisions that strengthen the entire organization. How You Will Contribute:
Provide leadership and day-to-day management of the P&C department and staff, overseeing key functions including employee relations, performance management, compliance, training and development, payroll, benefits, recruitment, and HR systems. Act as a trusted advisor to executive leadership on HR strategy, organizational design, compliance risks, and workforce planning to support the organization's mission and sustainability. Own and manage the full recruitment processfrom sourcing and screening to onboardingensuring an equitable, timely, and mission-aligned hiring experience for all candidates. Ensure compliance with all federal, state, and local employment laws, as well as nonprofit-specific regulations and requirements. Lead employee relations matters with care and integrityconducting investigations, interviews, and guiding leadership through conflict resolution and disciplinary processes in line with policy and legal guidelines. Manage the performance review process, supporting managers in setting goals, providing constructive feedback, and fostering employee growth and accountability. Leads culture-building strategies and workforce development initiatives that strengthen employee engagement and support operational excellence. Champion workforce development by identifying skill gaps, supporting internal mobility, succession planning, and long-term career growth. Develop and implement training initiatives that promote a culture of learning and leadership across all levels of the organization. Support additional organizational needs as they arise, contributing to the overall health and success of the nonprofit.
Title: Director of People & Culture Level: Director Department: Administration Reports to: Chief Executive Officer Salary: $85K to $95K Location: Fairfax, VA FLSA Status: Full-Time, Exempt About Us Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County. Since the organization's inception, we have adapted and grown to meet community needs, all while working in partnership with government and private partners and community members. Today, Shelter House is a successful and reputable organization of over 100 employees committed to preventing and ending homelessness and domestic violence. In the last year, our compassionate team of individuals changed the lives of nearly 2,000 individuals, half of which were children. Our Culture is built from our Core Values of Inclusivity, Collaboration, Accountability, Respect, and Empowerment (iC.A.R.E.) About The Role
The Director of People and Culture is a key business partner to Shelter House's leadership, playing a central role in aligning people practices with organizational goals and mission impact. As a trusted advisor to the Executive Team, Program Directors, and People & Culture staff, this role ensures HR practices are not only operationally sound but also responsive to the needs of a dynamic, mission-driven organization. The Director champions a values-based, inclusive workplace culture while providing hands-on leadership in human resources functions that directly support Shelter House's service delivery. Reporting to the CEO, the Director will collaborate across departments to drive workforce development, navigate organizational change, and support leaders in managing performance, employee relations, and engagement. This role oversees critical functions including compliance, benefits administration, retention, talent acquisition, onboarding, training and development, leadership development, DEI initiatives, and continuous improvement of HR systems and policies. The Director brings a collaborative, solutions-oriented approach to help leaders make informed people decisions that strengthen the entire organization. How You Will Contribute:
Provide leadership and day-to-day management of the P&C department and staff, overseeing key functions including employee relations, performance management, compliance, training and development, payroll, benefits, recruitment, and HR systems. Act as a trusted advisor to executive leadership on HR strategy, organizational design, compliance risks, and workforce planning to support the organization's mission and sustainability. Own and manage the full recruitment processfrom sourcing and screening to onboardingensuring an equitable, timely, and mission-aligned hiring experience for all candidates. Ensure compliance with all federal, state, and local employment laws, as well as nonprofit-specific regulations and requirements. Lead employee relations matters with care and integrityconducting investigations, interviews, and guiding leadership through conflict resolution and disciplinary processes in line with policy and legal guidelines. Manage the performance review process, supporting managers in setting goals, providing constructive feedback, and fostering employee growth and accountability. Leads culture-building strategies and workforce development initiatives that strengthen employee engagement and support operational excellence. Champion workforce development by identifying skill gaps, supporting internal mobility, succession planning, and long-term career growth. Develop and implement training initiatives that promote a culture of learning and leadership across all levels of the organization. Support additional organizational needs as they arise, contributing to the overall health and success of the nonprofit.