Gerresheimer
Job Description
nSupport, optimization, and further development of the IT systems used in the department (primarily SAP/MES), as well as advising affiliated units on related topics.
n- n
- Development of seamless and highly integrated IT processes to holistically improve business workflows while ensuring cross-plant standardization n
- Support in the implementation, configuration, and maintenance of IT applications used within the respective department (primarily SAP/MES, RPA, etc.) n
- Independent resolution of system issues or creation and routing of IT tickets to higher-level support units (local / BU / global IT) n
- Analysis of end-to-end business processes and identification of optimization opportunities through SAP and other IT solutions (e.g., Industry 4.0 applications) n
- Close collaboration with departments and internal and external stakeholders in the design and implementation of best practice IT processes n
- Independent execution of required system adjustments (customizing) during productive operations, considering cross-plant synergies and compliance with documentation requirements of the medical industry n
- Independent planning and delivery of training sessions and workshops for employees, as well as user support to maximize the use and efficiency of IT systems n
- Active support for migrations (including the transfer of existing datasets) and validation of related concepts and processes in the test system n
- Independent creation of process documentation, validation documents, reports, and analyses to ensure sustainable documentation of IT standards n
- Regular exchange with Key Users at all MDS sites with the goal of implementing standardized and cross-plant IT solutions n
Qualifications:
Qualifications
- n
- Knowledge typically acquired through a 3-year vocational training program, e.g., as an IT specialist or equivalent, and expanded through at least 5 years of experience in a comparable role in IT administration / IT service. This position requires advanced specialized knowledge in ERP administration (Key User level) n
Additional Information
nAll your information will be kept confidential according to EEO guidelines.