sendo
Position: Kitchen Manager, Sushi Restaurant
We are seeking a dynamic and experienced restaurant manager for our sushi restaurant located in Midtown, with a focus on excellence in both in-house and third-party delivery (3PD) operations.
The ideal candidate will bring strong financial acumen, a proven track record in restaurant management, system development, and NROs.
As we continue to grow and expand our brand, this role presents a unique opportunity to play a key part in shaping the future of our restaurant and driving success in an exciting, high-demand market.
What We’re Looking For:
- Proven experience in restaurant management with strong financial and operational skills.
- Strong background in creating and implementing SOPs for both FOH and BOH operations to ensure consistency and excellence in service.
- Strong financial acumen and experience managing P&L, budgets, and forecasting.
- Demonstrated ability to build and optimize systems, from inventory management to operational workflows, to ensure smooth day-to-day operations.
- Experience in restaurant build-outs, including designing systems, establishing processes, and overseeing all stages of opening a new location.
- An entrepreneurial spirit with a passion for taking ownership of the restaurant's success and creating a brand that reflects quality, innovation, and hospitality.
- Strong leadership, organizational, and problem-solving skills.
- A deep passion for Japanese cuisine and a commitment to maintaining high standards of quality in both food and service.
Job Responsibilities:
- Oversee daily operations of the restaurant, ensuring a seamless guest experience and operational efficiency.
- Develop, document, and implement comprehensive SOPs for all FOH and BOH operations.
- Ensure that systems are in place for inventory management, staff performance, and food quality.
- Foster a positive, collaborative team culture.
- Manage and optimize third-party delivery systems (3PD), ensuring efficient and high-quality service for take-out customers.
- Monitor performance on delivery platforms and strategize for growth.
- Ensure the highest standards for food quality, service, cleanliness, and overall guest experience.
- Work with the marketing team to drive awareness and brand positioning, particularly focusing on both in-house and delivery customers.