Operations & Technology Lead, Human Resource

About the Role We are looking for a hands-on Human Resource, Operations & Technology Lead who can roll up their sleeves and take ownership of day-to-day HR operations and systems. You'll be responsible for ensuring smooth execution of HR processes, maintaining data integrity, driving continuous improvement, and supporting key HR initiatives. This is a critical role for someone who thrives in execution, has deep familiarity with HR systems (e.g. SAP SuccessFactors), and enjoys working cross-functionally to solve operational challenges. While strategic thinking is important, this role is built for a doer -someone who leads by doing. Key Responsibilities HR Operations Oversee day-to-day HR operations including employee lifecycle processes, benefits administration, records management, and HR compliance Ensure accuracy and timeliness in all HR documentation, transactions, and reporting Troubleshoot operational issues and implement solutions quickly and efficiently HR Technology & Systems Act as the functional lead and administrator for HRIS systems (e.g. SAP SuccessFactors) Handle system configurations, data updates, and reporting needs independently Partner with IT and vendors to support enhancements, bug fixes, and user training Maintain a high standard of data accuracy , confidentiality, and audit readiness Process Improvement & Support Identify pain points in current HR processes and implement practical improvements Support ongoing HR initiatives such as performance reviews, training admin, or TA operations Drive digitalisation efforts by automating manual tasks and improving system workflows Provide direct support to internal stakeholders and serve as a reliable go-to for HR operations Requirements Bachelor's degree in HR, Business, or related field 6-10 years of hands-on experience in HR operations, including HRIS admin responsibilities Prior experience with SAP SuccessFactors or a comparable HRIS platform Comfortable working independently and managing tasks end-to-end Strong attention to detail, a solution-oriented mindset, and the ability to handle operational pressure Excellent coordination, problem-solving, and internal stakeholder communication skills For more details, kindly write into jessica@ EA License No.: 23S2046 KAH License No.: R1652932 #J-18808-Ljbffr