Mecklenburg County
Dental Clinic Supervisor - Public Health
Mecklenburg County, Charlotte, North Carolina, United States, 28245
Dental Clinic Supervisor - Public Health
Follow Your Calling, Find Your Career Salary Range: $63,080.00 - $82,792.50/year This is an exempt (salary) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant's salary history and qualifications in comparison to the market rate and requirements for the job. This role is on-site 4 10 hour days Monday-Thursday 6:15AM to 5:00PM. Off Friday. About Us
At Mecklenburg County, you'll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We're counting on YOUR unique voice and perspective to help Mecklenburg County Public Health become even better, too. Join us and build an exceptional experience for yourself, and a healthier world for all. As a member of the Mecklenburg County Public Health team, you will become a subject matter expert in the public health field. The CDC foundation explains that "Public health is the science of protecting and improving the health of people and their communities. This work is achieved by promoting health lifestyles, researching disease and injury prevention, detecting, preventing, and responding to infectious disease". Come be a part of Mecklenburg County's Public Health department's vision to "assure the health and safety of our diverse and changing community today and for future generations." Position Summary
Responsible for helping to oversee and coordinate the day-to-day functions of the MeckDental program; including but not limited to, patient and employee relations, ensuring quality control, and maintaining program effectiveness. While also adhering to the policies and procedures relating to the Local, State, and Federal government standards. Essential Functions
Manage day to day operations of a dental office Manage and direct staff assignments and activities, in accordance with office policies and applicable laws Stay current with trends, legislation and regulations in the dental profession Manage compliance with OSHA, state and federal regulations Assure MeckDental follows Departmental, County, State and Federal regulations, requirements, policies and procedures Respond to requests for financial, programmatic, service, or outcomes data. Supervise, direct and evaluate the performance of staff within MeckDental Coordinate event planning, conference travel, volunteer and mentorship opportunities, community outreach, and similar programs Provide leadership for assuring and coordinating the availability of dental services in the community Help support staff as needed (i.e., appointment scheduling, collections, insurance, etc.) In the event of a public health emergency, employees may be trained for and assigned duties unrelated to their regular work; work outside normal business hours and workdays and/or in a different work location may be required. Emergency events include, but are not limited to, communicable disease outbreaks, severe weather situations (e.g. snow or ice storms, tornados, hurricanes), natural disasters (e.g. earthquakes), fire, or power outages, and acts of terrorism. Minimum Qualifications Experience:
Minimum of four years of public health, healthcare and/or related experience Education:
Bachelor's degree in public health or a field related to the program area, such as Nutrition, Public Administration, Social Work, Emergency Preparedness, Health Administration, or a related field. Combination of relevant education and relevant experience accepted? Yes Licenses and Certifications:
Requires a valid North Carolina or South Carolina Driver's License Requires County Driving Privileges Preferred Qualifications Knowledge, Skills and Abilities Knowledge of:
Principles and practices of public health Working knowledge of computers for word processing, insurance claims processing and records management (Dentrix, EagleSoft, etc) Grant/contract preparation and administration North Carolina public health policies, procedures and mandates Intake procedures and protocol Fee and billing policies Best practices in public health outreach, including implementation of prevention programs, implementation of processes to initiate referrals to community health care providers, social service, and advocacy agencies, and the ability to effectively refer clients as needed, and implementation of emergency preparedness plans. HIPAA compliance standards and all aspects of client privacy practices. Evaluating health trends and risk factors of target populations Principles and practices of quality improvement and quality assurance Skills:
Bilingual (Preferred) Minimum of 3 years of dental management experience Applying and interpreting applicable laws, rules, regulations, and procedures Oral and written communication at all levels of responsibility including clients and their families Preparing a variety of reports and documentation Assessing consumer needs, problems, and progress Abilities:
Building Trust: Interacting with others in a way that instills confidence in one's intentions and those of the organization Collaboration: Working effectively and cooperatively with others; establishing and maintaining good working relationships Strong Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided Customer Focus: Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers' and own organization's needs Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences Conflict resolution: Being able to find a peaceful solution to a disagreement or dispute between staff or patients. It involves being able to understand the perspectives of all involved, identifying the core issues, and working towards a mutually agreeable outcome. The goal is to resolve the conflict in a way that satisfies the needs of all parties involved while minimizing negative impacts. Initiating Action: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive Managing Work: Effectively managing one's time and resources to ensure that work is completed efficiently Planning and Organizing: Establishing courses of action for self and others to ensure that work is completed efficiently Computer Skills:
Proficient in various computer applications including Microsoft Office Suite Reasonable Accommodations Statement: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Disclaimer Statement: This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor's request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.
Follow Your Calling, Find Your Career Salary Range: $63,080.00 - $82,792.50/year This is an exempt (salary) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant's salary history and qualifications in comparison to the market rate and requirements for the job. This role is on-site 4 10 hour days Monday-Thursday 6:15AM to 5:00PM. Off Friday. About Us
At Mecklenburg County, you'll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We're counting on YOUR unique voice and perspective to help Mecklenburg County Public Health become even better, too. Join us and build an exceptional experience for yourself, and a healthier world for all. As a member of the Mecklenburg County Public Health team, you will become a subject matter expert in the public health field. The CDC foundation explains that "Public health is the science of protecting and improving the health of people and their communities. This work is achieved by promoting health lifestyles, researching disease and injury prevention, detecting, preventing, and responding to infectious disease". Come be a part of Mecklenburg County's Public Health department's vision to "assure the health and safety of our diverse and changing community today and for future generations." Position Summary
Responsible for helping to oversee and coordinate the day-to-day functions of the MeckDental program; including but not limited to, patient and employee relations, ensuring quality control, and maintaining program effectiveness. While also adhering to the policies and procedures relating to the Local, State, and Federal government standards. Essential Functions
Manage day to day operations of a dental office Manage and direct staff assignments and activities, in accordance with office policies and applicable laws Stay current with trends, legislation and regulations in the dental profession Manage compliance with OSHA, state and federal regulations Assure MeckDental follows Departmental, County, State and Federal regulations, requirements, policies and procedures Respond to requests for financial, programmatic, service, or outcomes data. Supervise, direct and evaluate the performance of staff within MeckDental Coordinate event planning, conference travel, volunteer and mentorship opportunities, community outreach, and similar programs Provide leadership for assuring and coordinating the availability of dental services in the community Help support staff as needed (i.e., appointment scheduling, collections, insurance, etc.) In the event of a public health emergency, employees may be trained for and assigned duties unrelated to their regular work; work outside normal business hours and workdays and/or in a different work location may be required. Emergency events include, but are not limited to, communicable disease outbreaks, severe weather situations (e.g. snow or ice storms, tornados, hurricanes), natural disasters (e.g. earthquakes), fire, or power outages, and acts of terrorism. Minimum Qualifications Experience:
Minimum of four years of public health, healthcare and/or related experience Education:
Bachelor's degree in public health or a field related to the program area, such as Nutrition, Public Administration, Social Work, Emergency Preparedness, Health Administration, or a related field. Combination of relevant education and relevant experience accepted? Yes Licenses and Certifications:
Requires a valid North Carolina or South Carolina Driver's License Requires County Driving Privileges Preferred Qualifications Knowledge, Skills and Abilities Knowledge of:
Principles and practices of public health Working knowledge of computers for word processing, insurance claims processing and records management (Dentrix, EagleSoft, etc) Grant/contract preparation and administration North Carolina public health policies, procedures and mandates Intake procedures and protocol Fee and billing policies Best practices in public health outreach, including implementation of prevention programs, implementation of processes to initiate referrals to community health care providers, social service, and advocacy agencies, and the ability to effectively refer clients as needed, and implementation of emergency preparedness plans. HIPAA compliance standards and all aspects of client privacy practices. Evaluating health trends and risk factors of target populations Principles and practices of quality improvement and quality assurance Skills:
Bilingual (Preferred) Minimum of 3 years of dental management experience Applying and interpreting applicable laws, rules, regulations, and procedures Oral and written communication at all levels of responsibility including clients and their families Preparing a variety of reports and documentation Assessing consumer needs, problems, and progress Abilities:
Building Trust: Interacting with others in a way that instills confidence in one's intentions and those of the organization Collaboration: Working effectively and cooperatively with others; establishing and maintaining good working relationships Strong Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided Customer Focus: Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers' and own organization's needs Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences Conflict resolution: Being able to find a peaceful solution to a disagreement or dispute between staff or patients. It involves being able to understand the perspectives of all involved, identifying the core issues, and working towards a mutually agreeable outcome. The goal is to resolve the conflict in a way that satisfies the needs of all parties involved while minimizing negative impacts. Initiating Action: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive Managing Work: Effectively managing one's time and resources to ensure that work is completed efficiently Planning and Organizing: Establishing courses of action for self and others to ensure that work is completed efficiently Computer Skills:
Proficient in various computer applications including Microsoft Office Suite Reasonable Accommodations Statement: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Disclaimer Statement: This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor's request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.