Hawaiian Telcom
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Project Manager - MDU Operations
role at
Hawaiian Telcom 1 day ago Be among the first 25 applicants Join to apply for the
Project Manager - MDU Operations
role at
Hawaiian Telcom Get AI-powered advice on this job and more exclusive features. Job Purpose
Apply below after reading through all the details and supporting information regarding this job opportunity.
The Project Manager will provide the first level of technical implementation and project management support for the Company's MDU operations including bulk agreements. The position of Project Manager requires an innovative, enthusiastic, organized individual who is highly technically competent regarding MDU builds, installations and operations. Knowledge of systems, procedures, and processes (design, provisioning, pricing, order entry, and billing) in support of MDU agreements and operations will be critical. The successful execution of the position of Project Manager will result in a high degree of customer satisfaction, which will advance the position of the entire Company as a whole. Job Purpose
The Project Manager will provide the first level of technical implementation and project management support for the Company's MDU operations including bulk agreements. The position of Project Manager requires an innovative, enthusiastic, organized individual who is highly technically competent regarding MDU builds, installations and operations. Knowledge of systems, procedures, and processes (design, provisioning, pricing, order entry, and billing) in support of MDU agreements and operations will be critical. The successful execution of the position of Project Manager will result in a high degree of customer satisfaction, which will advance the position of the entire Company as a whole.
Essential Functions
Responsible for overall project coordination Assuring the proper ordering, installation, and billing coordination for MDU service agreements Acting as the first level of technical support for the installation of MDU service agreements and implementations Providing both pre-sales and post-sales (cutover) support Serving as customer advocate to other processes (e.g., Provisioning, Product Management) and other entities as required Developing/maintaining product/service expertise Participating in sales proposal generation and presentations
Education
Four years of College resulting in a Bachelor's Degree or equivalent
Relevant Work Experience
3 to 5 years of experience Customer service, Sales or operations experience preferred
Special Knowledge, Skills And Abilities
Strong knowledge of network services, design, provisioning, order entry, contract and pricing systems in support of products and services Strong technical knowledge of a full array of complex network services representative of the market segment Strong communication skills (oral and written) Project management experience Good customer contact skills (including negotiation and presentation) Excellent office automation skills (word processing, spreadsheets, database, and business graphics)
Supervisory Responsibility
No Supervisor Responsibilities
Salary Range: $65,000 - $91,000Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionProject Management and Information Technology IndustriesTechnology, Information and Internet Referrals increase your chances of interviewing at Hawaiian Telcom by 2x Sign in to set job alerts for “Project Manager” roles.Project Management Associate-Entry LevelProject Management Associate-Entry Level Aiea, HI $170,000.00-$180,000.00 3 days ago Project Manager/Office Manager Guam and Indo-Pacific Region We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Project Manager - MDU Operations
role at
Hawaiian Telcom 1 day ago Be among the first 25 applicants Join to apply for the
Project Manager - MDU Operations
role at
Hawaiian Telcom Get AI-powered advice on this job and more exclusive features. Job Purpose
Apply below after reading through all the details and supporting information regarding this job opportunity.
The Project Manager will provide the first level of technical implementation and project management support for the Company's MDU operations including bulk agreements. The position of Project Manager requires an innovative, enthusiastic, organized individual who is highly technically competent regarding MDU builds, installations and operations. Knowledge of systems, procedures, and processes (design, provisioning, pricing, order entry, and billing) in support of MDU agreements and operations will be critical. The successful execution of the position of Project Manager will result in a high degree of customer satisfaction, which will advance the position of the entire Company as a whole. Job Purpose
The Project Manager will provide the first level of technical implementation and project management support for the Company's MDU operations including bulk agreements. The position of Project Manager requires an innovative, enthusiastic, organized individual who is highly technically competent regarding MDU builds, installations and operations. Knowledge of systems, procedures, and processes (design, provisioning, pricing, order entry, and billing) in support of MDU agreements and operations will be critical. The successful execution of the position of Project Manager will result in a high degree of customer satisfaction, which will advance the position of the entire Company as a whole.
Essential Functions
Responsible for overall project coordination Assuring the proper ordering, installation, and billing coordination for MDU service agreements Acting as the first level of technical support for the installation of MDU service agreements and implementations Providing both pre-sales and post-sales (cutover) support Serving as customer advocate to other processes (e.g., Provisioning, Product Management) and other entities as required Developing/maintaining product/service expertise Participating in sales proposal generation and presentations
Education
Four years of College resulting in a Bachelor's Degree or equivalent
Relevant Work Experience
3 to 5 years of experience Customer service, Sales or operations experience preferred
Special Knowledge, Skills And Abilities
Strong knowledge of network services, design, provisioning, order entry, contract and pricing systems in support of products and services Strong technical knowledge of a full array of complex network services representative of the market segment Strong communication skills (oral and written) Project management experience Good customer contact skills (including negotiation and presentation) Excellent office automation skills (word processing, spreadsheets, database, and business graphics)
Supervisory Responsibility
No Supervisor Responsibilities
Salary Range: $65,000 - $91,000Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionProject Management and Information Technology IndustriesTechnology, Information and Internet Referrals increase your chances of interviewing at Hawaiian Telcom by 2x Sign in to set job alerts for “Project Manager” roles.Project Management Associate-Entry LevelProject Management Associate-Entry Level Aiea, HI $170,000.00-$180,000.00 3 days ago Project Manager/Office Manager Guam and Indo-Pacific Region We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr