City of Owatonna, MN
Guest Services - Programming (Year Round)
City of Owatonna, MN, Owatonna, Minnesota, United States, 55060
Salary:
$12.50 - $14.50 Hourly Location :
Owatonna, MN Job Type:
Seasonal/Temporary Job Number:
Programming GS 08 2025 Department:
Parks and Recreation Opening Date:
08/05/2025 Closing Date:
8/22/2025 3:00 PM Central FLSA:
Non-Exempt Bargaining Unit:
NA
Description DEPARTMENT:
Parks and Recreation
DIVISION:
Recreation
LOCATION:
Primary: West Hills Social Commons and Outdoor Recreation Locations
Other: Various locations within the Parks and Recreation facilities.
IMMEDIATE SUPERVISOR:
Recreation Supervisor
DIRECTION OF OTHERS:
None
NATURE OF WORK: Assist Lead Guest Services with duties necessary for the day-to-day operation of the River Springs Water Park, West Hills Tennis & Fitness Center, Brooktree Clubhouse, Social Commons, Lake Kohlmier Beachhouse, the Parks and Recreation Office or other city facilities. Assist Lead Programmers with duties necessary for implementation of Recreation Programs.
Duties / Responsibilities
Assist Lead staff with
Providing quality facilities and programs. Preparation, set-up and takedown, general maintenance, implementation and clean-up of facilities, equipment, and amenities. Ensuring all rules, regulations and safety practices are properly enforced. Effectively communicating and engaging with participants. Ensuring healthy and sanitary facilities. Inspection of facilities and equipment for unsafe conditions. Maintaining clean facilities equipment and recreation areas to ensure safety and cleanliness. Completing records and reports. Effectively monitoring the behavior of participants to maintain order and safety. Daily facility operation duties. Preparation and selling concession products, facility admissions, memberships and general merchandise Promoting Owatonna Parks and Recreation programs and facilities. Ensuring participants receive appropriate first aid. Providing exceptional customer service; answering questions effectively and appropriately Attend meetings and trainings as scheduled. Be an effective team member by exhibiting self-motivation, supporting other employees in handling tasks, interacting effectively and respectfully with others, showing a desire to contribute to the team effort, accepting assignments willingly, and completing tasks within agreed upon timelines. Knowledge and understanding of City of Owatonna and Owatonna Parks and Recreation
Policies and Procedures Safety requirements and protocols Weather, medical, environmental and other emergencies protocols.
All other duties that apply.
Qualifications Minimum Qualifications:
Ability to work with public; knowledge of computer operations; ability to work independently; age requirements dependent on location (must be at least 16 years old at Brooktree; all other areas must be at least 15 years of age at the time of hire).
Employee must be capable of operating miscellaneous office, safety, janitorial and other equipment relative to this position which shall include but may not be limited to: personal computer, copier, fax machine, communication equipment, Point of Sale equipment and related items; concessions equipment and other program specific items.
Hours of Work/Physical and Mental Demands Hours of Work:
This is a position with scheduled shifts including mornings, days, evening, weekends, and holidays. Scheduled hours may range from 6:00 a.m. - 10:00 p.m. Monday through Sunday.
Physical and Mental Demands:
This position works at various facilities and locations including indoor and outdoor, with all types of weather conditions. While performing the duties of this job, the employee is regularly required to use hands and fingers, handle, feel or operate objects, tools or controls and reach with hands and arms. The employee frequently is required to stand, walk, talk or hear, sit, climb or balance, stoop, kneel, crouch, crawl and smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to seventy-five (75) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. NA 01
Are you at least 15 years of age?
Yes No
02
Are you able to work with the public?
Yes No
03
What are the beginning and ending dates you are available to work? 04
What days of the week are you available to work?
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
05
What hours are you available to work?
Morning Afternoon Evening
06
Which of the following best describes your experience in working with individuals with disabilities?
No experience Less than one year One to two years Three to four years More than four years
07
Which of the following best describes your experience in golf?
No experience Less than one year One to two years Three to four years More than four years
08
Which of the following best describes your experience in customer service?
No experience Less than one year One to two years Three to four years More than four years
09
Which of the following best describes your experience in outdoor activities (example: canoeing, snowshoeing, geocaching, archery, fishing, etc.)
No experience Less than one year One to two years Three to four years More than four years
10
Please explain your experience with Customer Service and/or Programming. If no experience, type N/A 11
What skills do you hope to bring to the Park and Rec team? Required Question
$12.50 - $14.50 Hourly Location :
Owatonna, MN Job Type:
Seasonal/Temporary Job Number:
Programming GS 08 2025 Department:
Parks and Recreation Opening Date:
08/05/2025 Closing Date:
8/22/2025 3:00 PM Central FLSA:
Non-Exempt Bargaining Unit:
NA
Description DEPARTMENT:
Parks and Recreation
DIVISION:
Recreation
LOCATION:
Primary: West Hills Social Commons and Outdoor Recreation Locations
Other: Various locations within the Parks and Recreation facilities.
IMMEDIATE SUPERVISOR:
Recreation Supervisor
DIRECTION OF OTHERS:
None
NATURE OF WORK: Assist Lead Guest Services with duties necessary for the day-to-day operation of the River Springs Water Park, West Hills Tennis & Fitness Center, Brooktree Clubhouse, Social Commons, Lake Kohlmier Beachhouse, the Parks and Recreation Office or other city facilities. Assist Lead Programmers with duties necessary for implementation of Recreation Programs.
Duties / Responsibilities
Assist Lead staff with
Providing quality facilities and programs. Preparation, set-up and takedown, general maintenance, implementation and clean-up of facilities, equipment, and amenities. Ensuring all rules, regulations and safety practices are properly enforced. Effectively communicating and engaging with participants. Ensuring healthy and sanitary facilities. Inspection of facilities and equipment for unsafe conditions. Maintaining clean facilities equipment and recreation areas to ensure safety and cleanliness. Completing records and reports. Effectively monitoring the behavior of participants to maintain order and safety. Daily facility operation duties. Preparation and selling concession products, facility admissions, memberships and general merchandise Promoting Owatonna Parks and Recreation programs and facilities. Ensuring participants receive appropriate first aid. Providing exceptional customer service; answering questions effectively and appropriately Attend meetings and trainings as scheduled. Be an effective team member by exhibiting self-motivation, supporting other employees in handling tasks, interacting effectively and respectfully with others, showing a desire to contribute to the team effort, accepting assignments willingly, and completing tasks within agreed upon timelines. Knowledge and understanding of City of Owatonna and Owatonna Parks and Recreation
Policies and Procedures Safety requirements and protocols Weather, medical, environmental and other emergencies protocols.
All other duties that apply.
Qualifications Minimum Qualifications:
Ability to work with public; knowledge of computer operations; ability to work independently; age requirements dependent on location (must be at least 16 years old at Brooktree; all other areas must be at least 15 years of age at the time of hire).
Employee must be capable of operating miscellaneous office, safety, janitorial and other equipment relative to this position which shall include but may not be limited to: personal computer, copier, fax machine, communication equipment, Point of Sale equipment and related items; concessions equipment and other program specific items.
Hours of Work/Physical and Mental Demands Hours of Work:
This is a position with scheduled shifts including mornings, days, evening, weekends, and holidays. Scheduled hours may range from 6:00 a.m. - 10:00 p.m. Monday through Sunday.
Physical and Mental Demands:
This position works at various facilities and locations including indoor and outdoor, with all types of weather conditions. While performing the duties of this job, the employee is regularly required to use hands and fingers, handle, feel or operate objects, tools or controls and reach with hands and arms. The employee frequently is required to stand, walk, talk or hear, sit, climb or balance, stoop, kneel, crouch, crawl and smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to seventy-five (75) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. NA 01
Are you at least 15 years of age?
Yes No
02
Are you able to work with the public?
Yes No
03
What are the beginning and ending dates you are available to work? 04
What days of the week are you available to work?
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
05
What hours are you available to work?
Morning Afternoon Evening
06
Which of the following best describes your experience in working with individuals with disabilities?
No experience Less than one year One to two years Three to four years More than four years
07
Which of the following best describes your experience in golf?
No experience Less than one year One to two years Three to four years More than four years
08
Which of the following best describes your experience in customer service?
No experience Less than one year One to two years Three to four years More than four years
09
Which of the following best describes your experience in outdoor activities (example: canoeing, snowshoeing, geocaching, archery, fishing, etc.)
No experience Less than one year One to two years Three to four years More than four years
10
Please explain your experience with Customer Service and/or Programming. If no experience, type N/A 11
What skills do you hope to bring to the Park and Rec team? Required Question