agreeya
Job Title: Sr. Avaya Programmer
Project Location: Phoenix, AZ
Job Description: Act as a liaison between Sheriff's Office and network vendors (e.g. Client and Avaya) on high-level support issues, Perform management studies and other special projects. Provide direct interface with other departments in support of the Sheriff's Office network, Prepare correspondence and reports. Diagnose problems and repairs equipment ensuring conformance to specified codes and standards. Solve complex problems using technical knowledge and professional judgment to restore critical systems. Respond to job assignment such as work orders, engineering changes and trouble calls as required which may necessitate call-in to work after normal shift hours, Analyze component requirements of new and upgraded systems and perform installation and testing of new products. Ensure adherence to and completes/updates documentation of routine maintenance schedules and inventory, Compile and update statistical information, manuals and reports. Represent the division at meetings, both internal and external. Skills Required:
At least (5) five years of work experience in a telecommunications analyst, voice communication analyst or similar position. Requires the ability to plan, organize, monitor, control and implement telecommunications and video projects. Knowledge of project management principles and methodologies. Must be able to work well with and/or lead people from many different disciplines and with varying degrees of technical expertise. Ability to express complex technical concepts effectively, both verbally and in writing, is required. Experience Required:
Experience: Avaya System Programming, System Manager/Session Manager certification. Any Cisco training/certification is preferred. Education Required:
Avaya Programming Certificate. Additional Information:
MCSO will run background check and fingerprinting for candidate.
Job Description: Act as a liaison between Sheriff's Office and network vendors (e.g. Client and Avaya) on high-level support issues, Perform management studies and other special projects. Provide direct interface with other departments in support of the Sheriff's Office network, Prepare correspondence and reports. Diagnose problems and repairs equipment ensuring conformance to specified codes and standards. Solve complex problems using technical knowledge and professional judgment to restore critical systems. Respond to job assignment such as work orders, engineering changes and trouble calls as required which may necessitate call-in to work after normal shift hours, Analyze component requirements of new and upgraded systems and perform installation and testing of new products. Ensure adherence to and completes/updates documentation of routine maintenance schedules and inventory, Compile and update statistical information, manuals and reports. Represent the division at meetings, both internal and external. Skills Required:
At least (5) five years of work experience in a telecommunications analyst, voice communication analyst or similar position. Requires the ability to plan, organize, monitor, control and implement telecommunications and video projects. Knowledge of project management principles and methodologies. Must be able to work well with and/or lead people from many different disciplines and with varying degrees of technical expertise. Ability to express complex technical concepts effectively, both verbally and in writing, is required. Experience Required:
Experience: Avaya System Programming, System Manager/Session Manager certification. Any Cisco training/certification is preferred. Education Required:
Avaya Programming Certificate. Additional Information:
MCSO will run background check and fingerprinting for candidate.