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Arizona Staffing

Desktop Support Analyst

Arizona Staffing, Tempe, Arizona, us, 85285

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Desktop Support Analyst

We are looking for a skilled Desktop Support Analyst to join our team in Tempe, Arizona. In this long-term contract role, you will provide technical expertise and solutions to ensure seamless operations across desktop environments. The ideal candidate will bring a proactive approach to troubleshooting and system support within a fast-paced, enterprise setting. Responsibilities: Provide hands-on support for Microsoft Windows operating systems, including configuration, maintenance, and troubleshooting. Manage and maintain Active Directory and Group Policy settings to ensure secure and efficient system operations. Deliver technical assistance for Office 365 applications, including Microsoft Exchange and Outlook. Diagnose and resolve hardware and software issues for desktops and workstations. Collaborate with stakeholders and peers to communicate technical concepts effectively to non-technical audiences. Implement change management and process improvement initiatives to enhance system functionality and efficiency. Deploy and image desktop hardware, ensuring smooth integration with enterprise systems. Prioritize and address multiple tasks simultaneously in a dynamic work environment. Develop and apply analytical and organizational skills to streamline IT operations. Maintain relationships with key stakeholders to support long-term IT objectives. Requirements: Extensive knowledge of Microsoft Windows OS and enterprise network configurations. Proficiency in Active Directory management and Group Policy implementation. Strong experience with desktop imaging and hardware support. Familiarity with Office 365 applications, including Microsoft Exchange and Outlook. Ability to effectively communicate technical concepts to non-technical audiences. Proven ability to manage multiple priorities in a fast-paced environment. Knowledge of change management and process improvement principles is preferred. Strong analytical and organizational skills to optimize IT processes.