EDSI Solutions
Fulfillment Specialist
Overall responsibility to process all system-wide referrals in a timely manner, request employer feedback, ensure placements and partner with other BSRs to maintain employer relationships. Screen all candidate applications and provide quality referrals to employers by understanding the employer's requirements. Partner closely with other Engagement BSR, attend relevant employer meetings, and host employer information sessions/recruitment events. Ensure quality customer service to employers resulting in high employer satisfaction with services received to increase continuous service use by employers. Provide meaningful staff assistance to employers in posting jobs, managing for fulfillment the jobs that are listed as quickly as possible, and maintaining referral quality control to increase the referral-to-hire ratio. Responsibilities
Manage all incoming referrals from the 4 CareerLink locations, including pre-screening based on specific employer expectations/requirements. Provide pre-screening feedback to PA CareerLink employees through CWDS status updates. Follow-up on employer services to identify placement outcomes. Maintain applicants on CWDS job postings to properly source candidate resumes and relevant experience. Perform initial and follow-up client visits as necessary. Interface with other company departments and employees. Partner with PA CareerLink Job Matcher's in effort to promote and screen referrals from TANF, WIOA and Universal caseloads. Arrange for and coordinate in-center hiring events for prescreened center talent. Represent PA CareerLink at conferences, meetings and selected social functions as required. Follow up with PA CareerLink employees to ensure that client expectations are met. Enter employer information into CWDS and Executive Pulse and monitor employer activities. Inform employers regarding OJT process and benefits. Educate customers about WIOA, Labor Exchange, training, and other CareerLink services. Complete WIOA and Labor Exchange paper and CWDS applications. Meet performance criteria on a weekly, monthly, and annual basis. Coach and refer job seekers to upskilling opportunities within the system. Responsible for data tracking of every service provided and utilization of the state system of record, CWDS, as well as the team-wide reporting platform. Other opportunities as available. Qualifications
Marketing and sales experience preferred. Customer service experience required. Must be comfortable making presentations to large groups of people. Must be flexible and adaptable to changing workloads and expectations. Must be able to work independently with little or no supervision. Good interpersonal skills. Proficient in Microsoft applications
Word, Excel, PowerPoint, Teams, Sharepoint. Bachelor's Degree required. Valid Driver's License required.
Overall responsibility to process all system-wide referrals in a timely manner, request employer feedback, ensure placements and partner with other BSRs to maintain employer relationships. Screen all candidate applications and provide quality referrals to employers by understanding the employer's requirements. Partner closely with other Engagement BSR, attend relevant employer meetings, and host employer information sessions/recruitment events. Ensure quality customer service to employers resulting in high employer satisfaction with services received to increase continuous service use by employers. Provide meaningful staff assistance to employers in posting jobs, managing for fulfillment the jobs that are listed as quickly as possible, and maintaining referral quality control to increase the referral-to-hire ratio. Responsibilities
Manage all incoming referrals from the 4 CareerLink locations, including pre-screening based on specific employer expectations/requirements. Provide pre-screening feedback to PA CareerLink employees through CWDS status updates. Follow-up on employer services to identify placement outcomes. Maintain applicants on CWDS job postings to properly source candidate resumes and relevant experience. Perform initial and follow-up client visits as necessary. Interface with other company departments and employees. Partner with PA CareerLink Job Matcher's in effort to promote and screen referrals from TANF, WIOA and Universal caseloads. Arrange for and coordinate in-center hiring events for prescreened center talent. Represent PA CareerLink at conferences, meetings and selected social functions as required. Follow up with PA CareerLink employees to ensure that client expectations are met. Enter employer information into CWDS and Executive Pulse and monitor employer activities. Inform employers regarding OJT process and benefits. Educate customers about WIOA, Labor Exchange, training, and other CareerLink services. Complete WIOA and Labor Exchange paper and CWDS applications. Meet performance criteria on a weekly, monthly, and annual basis. Coach and refer job seekers to upskilling opportunities within the system. Responsible for data tracking of every service provided and utilization of the state system of record, CWDS, as well as the team-wide reporting platform. Other opportunities as available. Qualifications
Marketing and sales experience preferred. Customer service experience required. Must be comfortable making presentations to large groups of people. Must be flexible and adaptable to changing workloads and expectations. Must be able to work independently with little or no supervision. Good interpersonal skills. Proficient in Microsoft applications
Word, Excel, PowerPoint, Teams, Sharepoint. Bachelor's Degree required. Valid Driver's License required.