Hustle Notice Biz
Communications Agent
We are seeking a dynamic and dedicated Communications Agent to join our team. In this role, you will be the pivotal point of contact for our clients and prospects, ensuring that all communications are clear, concise, and timely. Your primary responsibility will be to manage incoming inquiries through phone calls, emails, and social media channels, providing outstanding customer service that fosters positive relationships with our clients. Key Responsibilities
Manage and respond to customer inquiries across multiple channels including phone, email, and social media. Develop and maintain effective communication strategies to enhance client engagement and satisfaction. Gather customer feedback and report trends to improve overall communication practices and service delivery. Collaborate with marketing and customer support teams to align communication efforts with brand initiatives. Create, edit, and distribute internal and external communications to ensure clarity and consistency in messaging. Monitor and track communications metrics to identify areas for improvement and implement best practices. Skills, Knowledge and Expertise
Proven experience in a customer service or communications role, preferably in a fast-paced environment. Excellent verbal and written communication skills with a strong attention to detail. Ability to manage multiple tasks and prioritize effectively in a high-pressure setting. Strong interpersonal skills and a customer-centric approach to problem-solving. Familiarity with customer relationship management (CRM) software and communication tools. Ability to work collaboratively within a team while also being self-motivated and proactive. Benefits
Competitive salary Health, dental, and vision insurance Paid time off and holidays Opportunities for professional development and advancement About Bold MK
Bold MK is more than just a marketing company. We are your creative partners, strategic advisors, and brand champions. Our mission is simple yet powerful: to empower brands to embrace their boldness and transform it into exceptional results. With a team of visionary creatives, innovative strategists, and passionate problem-solvers, we are here to redefine what's possible in marketing. We believe that to break through the noise, brands need to do more than just follow trendsthey need to create them. That's why we live by a philosophy of thinking big and acting boldly. We're not afraid to challenge the status quo, push boundaries, and explore new horizons. We embrace risk-taking as a pathway to reward and innovation as a key to distinction. Our Hiring Process
Stage 1: Applied Stage 2: Review Stage 3: Interview Stage 4: Hired Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.
We are seeking a dynamic and dedicated Communications Agent to join our team. In this role, you will be the pivotal point of contact for our clients and prospects, ensuring that all communications are clear, concise, and timely. Your primary responsibility will be to manage incoming inquiries through phone calls, emails, and social media channels, providing outstanding customer service that fosters positive relationships with our clients. Key Responsibilities
Manage and respond to customer inquiries across multiple channels including phone, email, and social media. Develop and maintain effective communication strategies to enhance client engagement and satisfaction. Gather customer feedback and report trends to improve overall communication practices and service delivery. Collaborate with marketing and customer support teams to align communication efforts with brand initiatives. Create, edit, and distribute internal and external communications to ensure clarity and consistency in messaging. Monitor and track communications metrics to identify areas for improvement and implement best practices. Skills, Knowledge and Expertise
Proven experience in a customer service or communications role, preferably in a fast-paced environment. Excellent verbal and written communication skills with a strong attention to detail. Ability to manage multiple tasks and prioritize effectively in a high-pressure setting. Strong interpersonal skills and a customer-centric approach to problem-solving. Familiarity with customer relationship management (CRM) software and communication tools. Ability to work collaboratively within a team while also being self-motivated and proactive. Benefits
Competitive salary Health, dental, and vision insurance Paid time off and holidays Opportunities for professional development and advancement About Bold MK
Bold MK is more than just a marketing company. We are your creative partners, strategic advisors, and brand champions. Our mission is simple yet powerful: to empower brands to embrace their boldness and transform it into exceptional results. With a team of visionary creatives, innovative strategists, and passionate problem-solvers, we are here to redefine what's possible in marketing. We believe that to break through the noise, brands need to do more than just follow trendsthey need to create them. That's why we live by a philosophy of thinking big and acting boldly. We're not afraid to challenge the status quo, push boundaries, and explore new horizons. We embrace risk-taking as a pathway to reward and innovation as a key to distinction. Our Hiring Process
Stage 1: Applied Stage 2: Review Stage 3: Interview Stage 4: Hired Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.