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Center for Human Development

Clinical Informaticist - Information Technology

Center for Human Development, Springfield, Massachusetts, United States, 01104

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Clinical Informaticist - Information Technology

The Center for Human Development, (CHD) is seeking a Clinical Informaticist to join our dynamic AEDE (Application Excellence and Digital Experience) IT team. This is a full time, on-site position, located at our corporate office, located in Springfield, MA with occasional travel to program offices. Your role as a Clinical Informaticist

Information Technology AEDE Dept: The Clinical Informaticist is responsible for working directly with clinical and non-clinical programs to assess EMR/IT workflow optimizations and needs. The position also works closely with the Training Department to develop and continuously update workflow documentation/training materials for various training sessions (Orientation, Advanced, Refresher classes, Helpful Hints, Frequently Asked Questions) as it relates to new programs/implementations. Evaluate existing information systems and recommend improvements to functionality. Assist in system administration development and customization in Development/Test environment. Maintain knowledge of standard configurations. Train staff on system use, build interfaces, troubleshoot software and hardware issues. Assist with application upgrades, upgrade testing and management of support issues that may result from upgrades/projects. Create and maintain Integrated Test plans and program playbooks. Conduct observations of users in their environment to identify areas for improvement and suggestions for work-flow redesign. Manage tasks to support implementations and upgrades. Track tasks and maintain project materials. Monitors various processes and functionality in the EHR and route issues to appropriate parties. Participate in project meetings and provide notes to project meetings participants. Partner with the Training Department to: Develop and continuously update training materials for various training sessions (Orientation, Advanced, Refresher classes, Helpful Hints, Frequently Asked Questions). Create schedule of training courses & conduct those trainings to increase all departments use and satisfaction in the EHR Assist, when necessary, with general training sessions with users, new and current, as needed. Create reoccurring schedule to make sure all departments in all facilities have training with the EMR. Other duties as assigned. REQUIRMENTS: BA/BS degree or equivalent relevant experience. 1-3 years of experience in a healthcare setting (clinical background a plus). 1-3 years of hands-on experience using and/or supporting myEvolv/Epic/Athenahealth EMR/UKG systems. Hands on experience with medical chart and related paperwork. Hands on experience with EMR based charge capture preferred. Hands on experience with scheduling and registration. Experience with the medical billing process is a plus. Experience with CCBHC practices is a plus. Ability to pass a CORI and driving record background check SUCCESS FACTORS: Excellent interpersonal and technical support skills. Excellent organizational skills and attention to detail. Strong analytical and problem-solving skills. Take advantage of a competitive compensation of $70,000-$85,000, complimented with a phenomenal benefits that includes Dental, Health and Life insurance. Paid time off, earned vacation time and paid holidays just to name a few. AT Center for human development (CHD) Care Finds a way: The Center for Human Development (CHD) provides a broad range of high quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. At CHD we are celebrating differences, inclusion is not just a policy- it is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a reflection of those we serve. CONNECT WITH OUR TEAM TODAY! If this sounds like the right job for you, do not wait - apply today to join our team. We look forward to hearing from you! Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities