UnitedHealth Group
Patient Care Coordinator (Primary Care)
The Patient Care Coordinator (Primary Care) is responsible for general clinic office functions that support efficient and effective patient care including patient registration, insurance verification, collection of applicable co-insurance and/or co-payments and scheduling of diagnostic and follow-up appointments and answering phones. Schedule: Typically, Monday-Friday, 8am-5pm. May need flexibility to work as early as 6:30am and as late as 6pm PST depending on business need. Location: 1200 112th Ave. NE, Bellevue, WA. May be required to travel to nearby offices for coverage, as needed. Primary Responsibilities:
Greet customers into the practice and provide instruction and/or direction as necessary both on the phone and in person Schedule and coordinate all patient appointments as directed Maintain an organized and clean work area, free of clutter Prepare all documentation and records with accuracy as directed or necessary for the patients care Meet or exceed the performance measures established by the Practice Management Department Order and maintain the inventory, and stock in the area according to the policies and procedures established by the Practice Management Dept. and Central Supply Follow establish policy and procedures related to the position Participate and contribute in a team-based environment Maintain a team supportive attendance record Understand and deliver quality customer service that is consistent with the Polyclinics efforts in becoming a High Performance Organization Follow OSHA/WISHA (including usage of PPE) guidelines Follow HIPAA regulations Adapt and perform effectively in a continuously changing environment, and in occasional difficult situations What are the reasons to consider working for UnitedHealth Group? Put it all together
competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:
High School Diploma/GED (or higher) 1+ years of customer service experience with strong communication skills both in person and via phone Preferred Qualifications:
Experience working in the healthcare industry Experience handling high volume of telephone calls and a multi-system phone line Microsoft Office experience Knowledge of medications and medical terminology Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, youll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
The Patient Care Coordinator (Primary Care) is responsible for general clinic office functions that support efficient and effective patient care including patient registration, insurance verification, collection of applicable co-insurance and/or co-payments and scheduling of diagnostic and follow-up appointments and answering phones. Schedule: Typically, Monday-Friday, 8am-5pm. May need flexibility to work as early as 6:30am and as late as 6pm PST depending on business need. Location: 1200 112th Ave. NE, Bellevue, WA. May be required to travel to nearby offices for coverage, as needed. Primary Responsibilities:
Greet customers into the practice and provide instruction and/or direction as necessary both on the phone and in person Schedule and coordinate all patient appointments as directed Maintain an organized and clean work area, free of clutter Prepare all documentation and records with accuracy as directed or necessary for the patients care Meet or exceed the performance measures established by the Practice Management Department Order and maintain the inventory, and stock in the area according to the policies and procedures established by the Practice Management Dept. and Central Supply Follow establish policy and procedures related to the position Participate and contribute in a team-based environment Maintain a team supportive attendance record Understand and deliver quality customer service that is consistent with the Polyclinics efforts in becoming a High Performance Organization Follow OSHA/WISHA (including usage of PPE) guidelines Follow HIPAA regulations Adapt and perform effectively in a continuously changing environment, and in occasional difficult situations What are the reasons to consider working for UnitedHealth Group? Put it all together
competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:
High School Diploma/GED (or higher) 1+ years of customer service experience with strong communication skills both in person and via phone Preferred Qualifications:
Experience working in the healthcare industry Experience handling high volume of telephone calls and a multi-system phone line Microsoft Office experience Knowledge of medications and medical terminology Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, youll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.