UnitedHealth Group
Patient Care Coordinator (Endoscopy)
The Patient Care Coordinator (Endoscopy) is responsible for overseeing and participating in day-to-day clinical care of patients. Employees are involved in direct patient care (in a clinic, in-home care, etc.) Positions in this function are responsible for checking in, scheduling appointments, answering billing questions and managing patient medical records for the clinic. Schedule: Monday, Wednesday, Thursday, & Friday, 4 10-hour shifts starting at 6am PST. Location: 1145 Broadway, Seattle, WA 98122 Role Type: Full-Time Onsite Primary Responsibilities: Greet customers into the practice and provide instruction and/or direction as necessary both on the phone and in person Conduct patient check-in Maintain an organized and clean work area, free of clutter Prepare all documentation and records with accuracy as directed or necessary for the patients care Scan documents, including patient consent forms Meet or exceed the performance measures established by the Practice Management Department Order and maintain the inventory, and stock in the area according to the policies and procedures established by the Practice Management Dept. and Central Supply Follow establish policy and procedures related to the position Participate and contribute to a team-based environment Maintain a team supportive attendance record Understand and deliver quality customer service that is consistent with Optum's efforts in becoming a High-Performance Organization Follow OSHA/WISHA (including usage of PPE) guidelines Follow HIPAA regulations Adapt and perform effectively in a continuously changing environment, and in occasional difficult situations What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 1+ years of customer service experience Preferred Qualifications: 1+ years of experience in a healthcare setting or medical field 6+ months of EMR (Electronic Medical Record) experience Soft Skills: Strong organizational skills Excellent communication skills and phone etiquette Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, youll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneof every race, gender, sexuality, age, location, and incomedeserves the opportunity to live their healthiest life. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
The Patient Care Coordinator (Endoscopy) is responsible for overseeing and participating in day-to-day clinical care of patients. Employees are involved in direct patient care (in a clinic, in-home care, etc.) Positions in this function are responsible for checking in, scheduling appointments, answering billing questions and managing patient medical records for the clinic. Schedule: Monday, Wednesday, Thursday, & Friday, 4 10-hour shifts starting at 6am PST. Location: 1145 Broadway, Seattle, WA 98122 Role Type: Full-Time Onsite Primary Responsibilities: Greet customers into the practice and provide instruction and/or direction as necessary both on the phone and in person Conduct patient check-in Maintain an organized and clean work area, free of clutter Prepare all documentation and records with accuracy as directed or necessary for the patients care Scan documents, including patient consent forms Meet or exceed the performance measures established by the Practice Management Department Order and maintain the inventory, and stock in the area according to the policies and procedures established by the Practice Management Dept. and Central Supply Follow establish policy and procedures related to the position Participate and contribute to a team-based environment Maintain a team supportive attendance record Understand and deliver quality customer service that is consistent with Optum's efforts in becoming a High-Performance Organization Follow OSHA/WISHA (including usage of PPE) guidelines Follow HIPAA regulations Adapt and perform effectively in a continuously changing environment, and in occasional difficult situations What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 1+ years of customer service experience Preferred Qualifications: 1+ years of experience in a healthcare setting or medical field 6+ months of EMR (Electronic Medical Record) experience Soft Skills: Strong organizational skills Excellent communication skills and phone etiquette Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, youll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneof every race, gender, sexuality, age, location, and incomedeserves the opportunity to live their healthiest life. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.