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Aston Carter

Associate Operations Coordinator

Aston Carter, Circle Pines, Minnesota, United States, 55014

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Associate Operations Coordinator In The Eden Prairie Area

As an Associate Operations Coordinator, you will focus on executing tasks with quality and efficiency according to office and company policies and standard operating procedures (SOPs). Your role will involve providing shipment information, creating orders, activating shipments, building and assigning loads, scheduling appointments, tracking and tracing shipments, entering events, and invoicing. You will monitor task boards and assigned email accounts to respond to customer and carrier requests and document events, utilizing knowledge gained through SOPs and experience. Responsibilities Execute tasks with quality and efficiency according to office and company policies and SOPs. Provide shipment information and create orders. Activate shipments and build loads. Assign loads and schedule appointments. Track and trace shipments, enter events, and invoice. Monitor task boards and assigned email accounts to respond to customer and carrier requests. Document events utilizing knowledge gained through SOPs and experience. Follow defined escalation procedures and training when required. Validate and ensure the accuracy of load data in systems according to customer standards. Follow through on customer or carrier requests to ensure satisfaction. Escalate questions or requests when necessary. Perform other duties or responsibilities as assigned according to team and/or country-specific requirements. Work Environment The position requires one week of in-office training and monthly office visits. The regular shift is from 4 PM to 12 AM, with weekend shifts available from 8 AM to 4 PM or 12 PM to 7 PM. Employees will have two days off per week, although these days will be workdays. Pay and Benefits The pay range for this position is $19.50 - $19.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan

Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Aug 15, 2025.