Medical Assistant Manager

Medical Assistant Manager

Job Details

Job Location

Long Island City , NY

Secondary Job Location(s)

Brooklyn, NY

Position Type

Full Time

Salary Range

$60000.00 - $75000.00 Salary

Travel Percentage

None

Job Shift

Any

Description

The Medical Assistant Manager – Dual Site is responsible for overseeing clinical and administrative operations across two healthcare facilities. This role ensures consistent quality of care, staff coordination, and regulatory compliance while fostering a collaborative and efficient work environment.

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  Staff Supervision & Scheduling

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  Manage and coordinate schedules for staff across both sites

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  Ensure adequate staffing coverage and adjust shifts as needed

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  Provide leadership, mentorship, and performance evaluations

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  Clinical Operations

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  Oversee patient flow and appointment scheduling to optimize efficiency

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  Ensure adherence to clinical protocols and safety standards

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  Support implementation of new procedures and technologies

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  Administrative Duties

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  Monitor inventory and order medical supplies for both locations

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  Handle billing, insurance claims, and resolve discrepancies

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  Maintain accurate medical records and ensure HIPAA compliance

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  Training & Development

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  Conduct onboarding and ongoing training for medical assistants

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  Promote professional development and continuing education

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  Implement best practices and process improvements

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  Compliance & Quality Assurance

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  Ensure both sites meet healthcare regulations and accreditation standards

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  Conduct audits and prepare reports on operational performance

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  Address patient feedback and implement service enhancements

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  Cross-Site Coordination

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  Serve as liaison between providers, staff, and administrative leadership

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  Standardize procedures and policies across both locations

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  Facilitate communication and collaboration between teams

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Work Environment

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  Fast-paced outpatient or clinic settings

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  Requires flexibility in scheduling and travel between sites

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Qualifications

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  Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA)

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  3–5 years of clinical experience; 1–2 years in a supervisory role

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  Strong knowledge of healthcare regulations, billing, and EMR systems

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  Excellent leadership, communication, and organizational skills

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  Ability to travel between sites and manage multi-location operations

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