Senior Medical Assistant Assistant Manager

Job SummaryAbout Us: Oakwayne Medical Center is a small, patient-centered medical practice dedicated to providing high-quality care in a compassionate and efficient environment. We value teamwork, professionalism, and a commitment to excellence in patient care. We are currently seeking a highly motivated and skilled Senior Medical Assistant / Assistant Manager to join our team and help support the daily operations of our practice while delivering exceptional patient care.

n

Position Overview: The Senior Medical Assistant / Assistant Manager will play a key role in the smooth operation of our medical practice. This dual-role position combines clinical responsibilities with managerial duties to ensure that both patient care and practice operations are running efficiently. The ideal candidate will have extensive experience as a medical assistant, strong leadership skills, and the ability to manage both patient-facing and administrative tasks.

n

Key Responsibilities:

n

Clinical Duties:

n

Provide direct patient care, including taking vital signs, preparing patients for exams, assisting with procedures, and preparing and sterilizing medical equipment.

n

Administer injections, medications, and perform basic laboratory tests as directed by physicians.

n

Assist in minor procedures and ensure patient comfort and safety during exams or treatments.

n

Obtain and document patient history, medical records, and other relevant information.

n

Ensure proper handling, labeling, and storing of specimens for lab processing.

n

Educate patients on medical procedures, treatments, medications, and post-care instructions.

n

Maintain infection control standards and ensure cleanliness and organization of exam rooms and equipment.

n

Coordinate patient flow to ensure timely appointments and reduced wait times.

n

Managerial Duties:

n

Assist with overseeing the day-to-day operations of the practice, ensuring a smooth workflow and efficient patient care delivery.

n

Supervise and train junior medical assistants and other support staff, providing guidance and mentorship to ensure quality care and operational efficiency.

n

Schedule and coordinate patient appointments, ensuring appropriate patient load and staffing levels.

n

Assist in the development and implementation of office policies and procedures to improve workflow and patient satisfaction.

n

Monitor and manage inventory of medical supplies, ordering necessary items to prevent shortages and ensure cost-efficiency.

n

Act as a liaison between clinical staff, physicians, and administrative teams to ensure effective communication and collaboration.

n

Assist with billing, coding, and insurance verification tasks as needed.

n

Address patient concerns and complaints in a professional and timely manner, escalating issues to the practice manager or physician as necessary.

n

Ensure compliance with regulatory requirements (HIPAA, OSHA, etc.) and maintain accurate patient records in the electronic health record (EHR) system.

n

Qualifications:

n

High school diploma or equivalent; Associate's degree or certification in Medical Assisting (CMA, RMA) preferred.

n

Minimum of 3-5 years of experience as a medical assistant, with at least 1-2 years in a supervisory or leadership role.

n

Strong knowledge of medical terminology, procedures, and patient care protocols.

n

Experience with medical office management, including scheduling, inventory control, and insurance verification.

n

Proficient with Electronic Health Record (EHR) systems and Microsoft Office Suite.

n

Excellent communication, interpersonal, and organizational skills.

n

Ability to multi-task in a fast-paced environment while maintaining attention to detail.

n

Compassionate and patient-focused with a commitment to providing high-quality care.

n

BLS/CPR certification required; additional certifications such as Phlebotomy, X-ray, or ECG preferred.

n

Strong problem-solving skills and ability to handle sensitive and confidential information.

n

Benefits:

n

Competitive salary based on experience.

n

Paid holidays.

n

Professional development opportunities.

n

Friendly and supportive work environment.

n

How to Apply: Interested candidates are invited to submit a resume and cover letter outlining their qualifications and interest in the position to

n

Oakwayne Medical center is an equal-opportunity employer. We encourage candidates from all backgrounds to apply.