Front Desk Medical Assistant FDMA Spanish speaking

Benefits:

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401(k) matching

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Health insurance

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Paid time off

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Front Desk Medical Assistant (FD/MA) Location: Integrated Pain Management (IPM), Matteson, IL

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We are seeking a Front Desk Medical Assistant (FD/MA) to join our team at Integrated Pain Management (IPM) in Matteson, IL. This role is critical in ensuring efficient patient reception, administrative support, and clinical assistance. The FD/MA will act as a liaison between patients and providers, contributing to a seamless healthcare experience.

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Experience Required:

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Minimum of 6 months in a similar role.

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Certification as a Medical Assistant is preferred but not required (uncertified candidates with experience are encouraged to apply).

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Hours

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Monday through Friday, starting at 8:00 AM and typically ending at 4:30 PM, with occasional late days extending until 6:00 PM.

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Responsibilities

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Patient Reception and Administration

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Efficiently manage patient check-in and check-out processes.

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Accurately verify patient information and insurance details.

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Schedule and manage patient appointments.

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Address billing inquiries and process payments.

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Clinical Support

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Prepare examination rooms and maintain cleanliness.

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Accurately take and record vital signs.

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Assist providers with medical procedures.

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Perform basic diagnostic tests as needed.

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Patient Care and Education

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Provide high-quality patient education regarding procedures and care.

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Communicate effectively and empathetically with patients.

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Documentation and Records Management

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Maintain accurate documentation in electronic health records (EHR).

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Prepare and organize patient charts.

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Complete forms related to worker’s compensation and personal injury cases.

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Care Coordination

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Coordinate patient care with other healthcare providers.

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Follow up on referrals and external medical records.

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Contribute to case management and care planning.

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Specialized Tasks

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Support in managing worker’s compensation and personal injury cases.

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Assist with occupational health assessments and documentation.

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Communication and Coordination

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Facilitate effective communication between staff and providers.

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Act as a liaison to ensure smooth clinic operations.

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Training and Development

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Participate in ongoing training sessions.

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Assist in training new FD/MA staff.

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Quality Assurance and Improvement

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Engage in quality improvement initiatives.

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Provide feedback to improve office procedures.

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Key Competencies

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Attention to detail and organizational skills.

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Excellent verbal and written communication.

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Ability to multitask in a fast-paced environment.

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Strong interpersonal and teamwork abilities.

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Benefits & Perks

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Performance-Based Bonus Pay

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Your hard work will be recognized with bonus opportunities tied to your performance.

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Holiday Gifts

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Celebrate the season with us through thoughtful holiday gifts.

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AFLAC Insurance

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Available after 90 days of employment.

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401(k) Matching:

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1% non-contributing match provided by the company.

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Up to 4% match with employee contributions after 1 year of employment.

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What We’re Looking For

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A warm, approachable personality with a customer-focused mindset.

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Ability to multitask and prioritize in a fast-paced environment.

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A team player who can also work independently.

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Reliable and punctual with a strong work ethic.

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We look forward to welcoming a new member to our team who shares our passion for delivering excellent care and service to our patients