Mid-Level UX Researcher, Mixed Methods with Quantitative Focus

Join our dynamic UX Research team at Amazon Prime, where we are dedicated to understanding and enhancing the user experience for over 150 million members across more than 20 countries. As a Mid-Level UX Researcher with a strong focus on quantitative methods, you will play a crucial role in shaping the future of Prime and influencing Amazon-wide strategy. Your responsibilities will include: Designing and executing comprehensive mixed methods research studies that blend quantitative rigor with qualitative insights. Managing the entire research lifecycle, from proposal creation and methodology design to participant recruitment, session moderation, analysis, and delivering actionable insights. Implementing effective research methodologies tailored to business objectives and available resources. Supporting the execution of large-scale customer experience tracker surveys, focusing on design, analysis, and optimization. Collaborating with cross-functional stakeholders, including senior leadership, engineers, product managers, marketers, UX designers, and fellow researchers to drive customer-centric decisions. Identifying opportunities to streamline research processes and enhance operational efficiency while maintaining the quality of your work. At Amazon Prime, you will be immersed in a supportive culture that encourages mentoring and collaboration among researchers, where you can develop your skills and tackle complex global challenges that impact millions of customers. Your analytical skills and ability to manage intricate projects will thrive in our fast-paced environment. BASIC QUALIFICATIONS Bachelor's degree in Cognitive or Experimental Psychology, Human Factors, Business, Research, Statistics, Behavioral Economics, or a related field. 3+ years of experience in quantitative and qualitative research, including survey design and execution. 3+ years of utilizing data and analytics to formulate program objectives and solve business challenges. Familiarity with survey programming and administration tools, such as Qualtrics. Proficiency with data analysis and visualization tools (e.g., SPSS, R, SAS, Matlab, Excel with advanced functions). PREFERRED QUALIFICATIONS Advanced degree (MS/PhD) in a relevant field such as Experimental/Cognitive/Social Psychology, Human Factors, or Behavioral Economics. Expertise in advanced statistical techniques for survey design and analysis. Experience leading large-scale research programs and working with cross-functional teams. To support a diverse and inclusive workplace, we encourage applications from all backgrounds. If you require accommodations during the application process, please let us know. The position offers a competitive salary range from $117,100 to $193,600 annually, depending on market location and individual qualifications. Interested candidates are invited to apply to be a part of our innovative team.