Amazon
Join our dynamic Shipping & Delivery Support (SDS) Tech team as a Software Development Engineer (SDE), where we are innovating the future of transporter support software systems. Our team focuses on building advanced solutions using machine learning (ML), large-language models (LLMs), and generative artificial intelligence (genAI) to provide exemplary support to transporters delivering Amazon packages.
As an SDE, you will engage with a varied range of technical challenges, and take part in designing, developing, and deploying robust distributed solutions that operate at the vast scale of Amazon. Your expertise with languages and technologies such as Java, Linux, and AWS will be vital in your daily problem-solving endeavors.
Key Responsibilities:
Develop features throughout the software lifecycle, focusing on customer needs, software design, implementation, testing, deployment, and documentation.
Guide and mentor your team members to unlock their potential.
Balance priorities between developing new features and managing operational tasks.
Collaborate with customers, stakeholders, and peers to understand and deliver solutions that enhance business and customer value.
A Day in Your Life:
If you’re driven by a passion for making a global impact and possess the skills we are seeking, we invite you to apply even if you don’t meet every single criterion listed. At Amazon, we celebrate diverse backgrounds, experiences, and skill sets.
Our commitment to fostering an inclusive culture is woven into our values and practices. With various employee-led affinity groups and annual learning experiences, we create a supportive environment where work-life balance is prioritized. Your career growth is essential to us, and we aim to provide opportunities for you to develop into a well-rounded contributor.
As part of the Customer Service organization, our SDS Tech team integrates expertise in Amazon Transportation Services with the support infrastructure of Amazon Customer Service, ensuring effective deliveries, preempting future delivery issues, and automating resolutions.
Basic Qualifications:
3+ years of professional software development experience.
2+ years designing or architecting systems with a focus on reliability and scalability.
Proficient in at least one programming language.
Preferred Qualifications:
3+ years of complete software development lifecycle experience including coding standards, code reviews, source control, build processes, testing, and operations.
Bachelor's degree in computer science or a related field.
Our compensation reflects labor costs across several US geographic markets, ranging from $129,300/year to $223,600/year depending on location and experience. In addition to competitive salaries, we offer a comprehensive benefits package that may include equity, sign-on bonuses, and a range of medical, financial, and other advantages.
This position is based at our facility with the address: Amazon Development Center U.S., Inc.